Our arrival was exciting, drove over a lovely beach with huge waves (not very environmentally friendly but fun) and were delivered at reception. The restaurant / bar looked lovely and we were happy to be there. The reception staff were charmless however and launched into a sales pitch for 'extras' -trips, yoga, dancing. We were then led to our rooms via the concrete fake waterfalled swimming pool and I was delighted to see the room was indeed beachfront. The view facing the beach was lovely, its always good to be situated on the beach, however the view facing the room was immediately disappointing, an ugly three storey block, burgundy plastic chairs, table cloth and ashtray. We entered the room and were hit by a drains smell. The room was small and dark, painted with yellow ragging giving it a hue of nicotine stain. No wardrobe just a few plastic hangers complemented by a plastic waste bin. So disappointed I could have cried. It wasn't cheap but looked so cheap and as though it hadn't been refurbished since the early 80s. After some difficult negotiation my husband was able to persuade the management to reduce our bill by subtracting the drinks bill ($80 a minimal amount - we have a small child so were early to bed) to compensate for the horrible smell. The first option we were offered was to move to a tent. I don't think so, thanks. We were made to feel uncomfortable and we were thrilled to leave.
- Official Description (provided by the hotel):
- This family-owned resort is known for its natural tropical beauty, variety of wildlife roaming the grounds and outstanding customer service. Located a 10-15 minute walk on the beach from Montezuma, one will find romantic Beach Front Bungalows with A/C, a Spa nestled in the jungle, and a tropical pool edged by waterfalls. If you're looking to get away, this is the getaway place. ... more less
- Reservation Options:
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- Also Known As:
- Ylang Ylang Beach Hotel Montezuma
- Ylang Beach Hotel
- Ylang Beach Resort