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“Poor service”

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Hotel Villa Romantica
Ranked #5 of 14 Hotels in Quepos
Reviewed 29 April 2012 via mobile

This place is terrible. Too expensive for what it is. We had terrible service. The parking is terrible as well.

  • Stayed: April 2012
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2  Thank kfallbach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 - 44 of 123 reviews

Reviewed 9 February 2012

We had come into town (Quepos) late one night, and were looking for a place to stay. All of the other places that we saw had separate beds, and no A/C. We went to Hotel Villa Romantica as we were driving towards Manuel Antonio and decided to try to stop in. They were "closed" but the owner still came and let us stay there. He was very helpful and accommodating. They had breakfast included, and made some fresh scrambled eggs for me in the morning. They also held our luggage as we went to the park that day. For the price, it was very nice.

  • Stayed: February 2012, travelled as a couple
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1  Thank sarab555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2012

In the ugliest town of Quepos in the southern pacific coast of Costa Rica , the lush garden and nice rooms of Villa Romantica are a surpringly affordable brake, albeit not cheep at $98 + taxes.
The beaches and park of Manuel Antonio are very close by car. There are also a public buses passing close to the hotel
Good breakfast. People are very kind and helpful
Quepos offers many restaurants. We recommend La Cubanita very good cheep generous portions

  • Stayed: January 2012
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Thank diporzio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2012

We ended up staying here longer than planned as it was so relaxed,run by a very nice German family.Here for us was just about all we needed to kick back and enjoy,the rooms are fine,breakfast very good and if you want you can have a nice evening meal on site,cold beers and soft drinks in the fridge just dont forget to write down what you had.There is a swimming pool place to park your car,and wifi.
This is not five star and they are not trying to be but simply great value with a great experience.
I am writing this on my own personal experience.
Graham Robson UK but living in Holland.




G

  • Stayed: January 2012, travelled as a couple
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1  Thank Graham R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2011

I´ve stay with my family for just one night. The rooms are clean, the breakfast buffet is good and the owner Wolfgang is very friendly.

If traveling by car, the parking space is only up to 5 cars. There is some space out of the property on the street. They have a guard only at nights.

The Wi-Fi works only on the reception area. No signal on the rooms. There was very little water pressure in the shower and the hot water wasn’t really “hot”. The A/C was in the closet –literally- which makes it doesn’t work properly.

The small villa is located in Quepos downtown side more than Manuel Antonio National Park. So, if you´re going to the beach, you should keep looking for another place.

Price per room is almost $100 night –Low Season-. I´m sure you can find other places on the road to Manuel Antonio very similar or even better.

Room Tip: Check your A/C first...
See more room tips
  • Stayed: July 2011, travelled with family
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1  Thank SEOCharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2010

Villa Romantica is situated at the edge of the dreary, unattractive village of Quepos. It's very near the road that winds 7 km to Manual Antonio Park. But there is virtually no reason to stay in the village - there are few shops, no decent eateries, two banks, a few rental car places, and the inevitable storefronts offering tour packages. And there are dozens of much nicer places to stay along the road to the Park - many with spectacular views of the ocean - and near the entrance to the Park.

The hotel itself is OK. A small step up from a Motel 6 was our first impression. Randy, at the reception desk, was very pleasant and welcoming. There's a small commons area where breakfast is served in the morning, an internet cubby with one desktop (small charge for internet use), and a decent little pool surrounded by tropical vegetation. Drinks (soda, beer, water) are available on an honor system.

Our room was small and a bit skanky feeling. The lighting was dim, and our only window faced a walkway (thus, no privacy with the curtain open) and a stone wall. The bathroom had a vague odor of sewerage, so we kept the door closed and the A/C on in the main room to diffuse it. There was very little water pressure in the shower. The sink had cold water only. Dogs barked nearby through the night. Definitely not what we expected for $100 / night.... as least judging from our stays in LaFortuna, Nosara, etc.

The food available for breakfast (included with the cost of the room) was OK but certainly nothing to write home about... and nowhere near as good as we had in other parts of CR.

Other issues:

When we arrived, we were asked if we were interested in having the hotel arrange for a personal tour in the park the next day. Normally, we are loathe to sign up for any tour, but we had only a couple days in the area, and understood that it would be a personal guided tour. Price tag: $40 each. Our personal tour started just after 7, when a mini-bus picked us up, BUT THEN for the next hour, proceeded to pick up 20 other people at their hotels along the road to the park. Come to find out, Iguana Tours had booked a total of 40 people that day, and even with 4 guides, it felt like anything but a personal tour. This left us fuming...

The secure parking area at VR accomodates 5 or 6 cars, but the cars are jammed into the driveway at night, making an exit impossible if you're on the interior. Our second morning we decided to get up early and drive to the park on our own. We were blocked in. We spoke to the receptionist, and asked her to alert the owner of the car blocking us. She said that she couldn't do that because they were still sleeping! We were furious, but chose to take a taxi to the park entrance (a modest $5 or so) rather than to waste our time insisting that the other car be moved.

When we tried to check out of the hotel, it took a good half hour - and there was only one party in front of us! The receptionist took an eternity trying to calculate what this group of four owed the hotel, breaking several time to answer the phone and converse with callers. When we finally got to the desk, we indicated that we were in a hurry. She started the same slow process, and announced there would be a charge for using the room safe! (The initial receptionist had simply given us a key to the safe and said nothing about a charge.) By this point, we had had it. We refused to pay the extra charge, put the $200 we owed on the desk and walked out.

There's more, but you get the idea: With so many really excellent and charming places to stay much closer to the park (something we didn't know before booking with VR), it makes no sense to stay here.

  • Stayed: March 2010, travelled as a couple
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3  Thank LaSagesse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2009

My boyfriend and I stayed at this wonderful little hotel for a week long holiday. The hotel is located at the bottom of road that winds up a hill. The hill follows up- then down to Manuel Antonio National Park/ beach. You have to have a car especially if you stay at this hotel. The hotel is located back into the jungle/ rainforest in the small fishing town of Quepos. The first night after our long journey from New York we opted to venture out and find a restaurant in Quepos. We found the most amazing pineapple pizza! But our walk back to the hotel at night did not feel very safe so we had the rest of our meals up the hill towards Manuel Antonio. The restaraunts up the hill are amazing! It was nice to get dressed up for the evening after long days at the beach!
Hotel Villa Romantica provides a very large breakfast in the morning (outside and close to the pool) that consists of fresh fruit and fruit juices, eggs, toasts, mushrooms, tomatoes, cereals, avocado, ham, etc. Very fresh and delicious. We did turn on the ceiling fans outside to help keep the mosquitos away while we were eating. They seem to love to come out in the morning. Breakfast is lovely though. You hear sounds of the fountain, birds and monkeys! We would generally leave the hotel for the day exploring the beach and come back in the afternnon to light rain showers in which we would swim in the pool in the warm rain. Just wonderful! By the way- we experienced no extra charge for the pool. Someone wrote that they did.
Across the street from the hotel is a very convenient, inexpensive, little grocery store. Parking is in front of the hotel (on the street). The rooms are small but clean. The shower is large. There was no bathtub. Clean towels, AC, clean rooms and sheets. The garden are well kept and incredibly lush. There were orchid flowers everywhere and banana trees blooming over the pool. Also a friendly small staff. I think we paid $89 for the room a night (not per person). Really cheap and basic. Would go back! Noticed most of the travellers were young couples.

  • Stayed: March 2008, travelled as a couple
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1  Thank ncyflowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Villa Romantica

Address: In Front of Super Quepos in Quepos | 6350 Quepos-Manuel Antonio, Quepos 6035, Costa Rica
Region: Costa Rica > Province of Puntarenas > Quepos
Amenities:
Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 14 Hotels in Quepos
Price Range: £57 - £123 (Based on Average Rates for a Standard Room)
Number of rooms: 16
Official Description (provided by the hotel):
The quaint hotel, under German management, is nestled in a tropical setting, just a few driving minutes from the famous national park Manuel Antonio with its wonderful beaches and wildlife reserve. ... more   less 
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Also Known As:
Romantica Hotel Quepos
Hotel Villa Romantica Costa Rica/Quepos

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