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“Courtyard at its full potential”

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Courtyard San Jose Escazu
Ranked #3 of 14 Hotels in Escazu
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Courtyard at its full potential”
Reviewed 1 May 2014

My friend and I stayed at the Courtyard by Marriott for two nights before attending a wedding in Costa Rica. The hotel was an oasis in a sea of chain restaurants and strip malls.

SERVICE: The staff were very affable and ensured a smooth stay. Although not the fault of the hotel, the driver at the hotel's official taxi stand charged an exorbitant amount to get me to another location in Escazu without using a meter (US$20), compared to about the US$4 it cost to get back to the hotel with a different cab.

VALUE: Got a great deal on account of a Black Friday sale. Otherwise, the cost would have been comparable to similar hotels in the area.

SLEEP QUALITY: Beds were great and the room temperature was perfect.

CLEANLINESS: The rooms were thoroughly cleaned.

LOCATION: Not much sightseeing to do here, unless the adjacent Hooters counts. Ugh, I'm not proud of that joke. Anyway, if you want to make a harrowing trip by foot to the high-end Multiplaza mall under and across the highway, you will be rewarded by a breathtaking view of a pseudo-waterfall.

ROOMS: Quite typical of the Courtyard brand worldwide.

RESTAURANT: They serve a decent Costa Rican breakfast. You can never have enough plantains!

The staff make the difference at this hotel. That said, unless you have some reason to be in Escazu, it is not the most convenient location to stay at.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aaron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo_Carit, General Manager at Courtyard San Jose Escazu, responded to this review, 6 May 2014
Aaron,

What a great review! Thank you for taking the time and describe the hotel in such detail. As you mention we have an agreement with a transportation company and it is the first option we provide, because most of the drivers are bilingual, they have a liability policy and we know who they are, however if our guests prefer a "red" taxi, we call them too, we are happy to provide with a variety solutions that can fit our guests needs.

Best Regards,

Adolfo
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
Chicago, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 April 2014

We only stayed for one night, but the service, price, rooms and service were superb. Since we arrive by motorcycle, the security open the gate and received us with a good attitude and let us park in the very best parking!
Everything was in order with our reservations and in minutes we were at our rooms. The week end rate was very affordable for the quality of room we got. The breakfast offered at the hotel, include three or more combinations of meals, different than others hotels that usually offer only a full buffet.
Free wifi and lovely mall, bar, shopping and dinning around. Keep this good service alive!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RICARDO G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo_Carit, General Manager at Courtyard San Jose Escazu, responded to this review, 18 April 2014
Mr. Guerra,

I am glad you had a wonderful stay at our hotel, all our staff is looking forward to see you back soon. If you want to know more about our promotions for weekends please follow us in Facebook as /courtyardescazu

Best Regards,

Adolfo
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St. Thomas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 April 2014

comfortable stay, staff was extremely helpful and very friendly. Free breakfast, free WiFi and great shopping malls in walking distance. Fresh fruit each day and a pleasant staff to wait on you. Very happy I got to pay my exit tax at the hotel. The staff should advertise this option. The bed was a little stiff, but that was my only conflict complaint.

Room Tip: I was on the 4th floor facing the plaza. It was very quiet and a great view
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Isley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo_Carit, Manager at Courtyard San Jose Escazu, responded to this review, 14 April 2014
Dear Isley,

I am glad you enjoyed your stay with us. As you mention fruits are great in Costa Rica, and our breakfast includes a good selection daily.
For your next trip to Costa Rica do not hesitate in contact us prior your arrival, more than a hotel, we want to be your advisor, and provide you with the best information about Costa Rica.
This is my e-mail adolfo.carit@marriott.com

Best Regards,
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Richmond, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 March 2014 via mobile

Used points to stay here on vacation with my wife. The breakfast is usually free but not if you use points. The staff initially missed us when we sat down for breakfast but I asked for a menu and they worked hard to make up for it. Good food and service.

Stayed March 2014, travelled as a couple
Helpful?
Thank LMikton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo_Carit, General Manager at Courtyard San Jose Escazu, responded to this review, 3 April 2014
Dear LMikton,

thank you for sharing your experience in our hotel, we are happy you enjoy our breakfast, we try to keep a blend of local and international flavor with items such as our traditional Gallo Pinto and our popular omelettes.
Please remember we are here to serve you during your visits to San Jose.

Best regards,
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Miami, Florida
1 review
Reviewed 13 March 2014

I stayed at this place a couple of weeks ago, and the service was excellent overall. Employees were very friendly and willing to help. I will book this hotel for sure on my next trip. Congratulations!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Santiago E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo_Carit, General Manager at Courtyard San Jose Escazu, responded to this review, 3 April 2014
Santiago,

we appreciate your review, thank you very much for your comments about our staff. We hope you had the chance to enjoy the restauarants around the hotel, if not, next time you visit us we will be happy to give you some recommendaions.

Best regards,
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Philadelphia
Level Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 6 March 2014

Stayed here for a night with my husband and 8 year old son. Very nice hotel, with great amenities, and free wifi. A couple of restaurants and a big Multiplaza mall within walking distance. We had dinner at IL Rosso, Italian restaurant right at the plaza across the street from the hotel. Ha opted for the buffet breakfast at the hotel, very tasty and lots of variety. The distance to the mall is short, max of 10 min walk, but it’s through busy street that has no sidewalk, therefore I would recommend a taxi. The cost of taxi to get to the mall is $2.00. Ask the lady at front desk to call a car. Overall great experience and I would definitely stay here again, especially if flying from/to the local airport.

Stayed January 2014, travelled with family
Helpful?
1 Thank jolajarek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adolfo_Carit, General Manager at Courtyard San Jose Escazu, responded to this review, 9 March 2014
Dear Guest,

thank you for your review. As you mentioned our location is ideal for those who are looking for the best gastronomical experience in Escazu, with many options walking distance or just a $2 taxi ride away. Hope to see you againg soon.
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Winnipeg Canada
Level Contributor
429 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 344 helpful votes
Reviewed 26 February 2014

This hotel is ideally located. It is in a Plaza Itskatzu which has numerous restaurants. Hooters and Outback are in the lot. There is all so a Italian Steak house, Japanese restaurant, a Mexican place and a Shrimp shack.
There are various dental office closes by. It is across the street from a major hospital.
It also walking distance from Multiplex shopping centre which does have more restaurants and various shops.
There is also an Auto Mercedes grocery store in the shopping centre. It has a great selection of alcohol beverage as well as a diversified bakery department.
I feel very safe in the neighbour.

  • Stayed February 2014, travelled solo
    • Location
    • Cleanliness
Helpful?
2 Thank inthegarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard San Jose Escazu

Property: Courtyard San Jose Escazu
Address: Autopista Prospero Fernandez | Carretera Marginal Norte, Plaza Itskatzu, Escazu 10201, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Escazu
#3 Family Hotel in Escazu
#4 Business Hotel in Escazu
#7 Romantic Hotel in Escazu
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Courtyard San Jose Escazu 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Located by Plaza Itskatzu, the Courtyard Escazu San Jose Costa Rica Hotel provides guests with a central location with quality accommodations and services that make business and leisure travel easy and relaxing while on a Costa Rica vacation. Spacious guest rooms feature Marriott's new bedding, free high-speed internet access and are tastefully decorated in colonial decor that reflect Costa Rica's distinctive cultural heritage and warm hospitality. This San Jose CR hotel is convenient for business travelers with a location that is near industrial parks, downtown businesses and corporate offices. When your meetings in Costa Rica are done, we are also within minutes of shopping and some of the best restaurants and nightlife in San Jose. If you are here on a relaxing Costa Rican vacation, you may also venture to nearby attractions such as Poas Volcano, rainforests and coffee plantation tours. ... more   less 
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Also Known As:
Courtyard Marriott San Jose Escazu Hotel Escazu
San Jose Courtyard
Courtyard San Jose Escazu Costa Rica

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