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“Best price/quality/location in San José”
5 of 5 bubbles Review of KC Hotel San Jose

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KC Hotel San Jose
Ranked #42 of 85 Hotels in San Jose
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best price/quality/location in San José”
5 of 5 bubbles Reviewed 22 February 2013 via mobile

I've been coming to Colaye for many years and I don't know any other business that spends more time in constantly improving their service. It is very easy to find, also everybody you ask seems to know it, it's smack in the middle of everything you need in San José. Breakfast is great, the rooms are spacious and have really good Matrasses. I sleep like a baby everytime I'm there :-) staff is super friendly and helpfull way beyond their actual jobdescription.
Colaye is the place to be...

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stanislawski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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228 reviews from our community

Traveller rating
    75
    78
    45
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    16
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
Level Contributor
127 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 7 December 2012

Stayed one night at this property, then moved out to another hotel.

Not terrible, but you can do better for the same money.

The Good:

Clean and updated
Gated parking area with guard 24/7
Close to Sabana park

The Bad:
First room they gave us the a/c wouldn't turn off...freezing
Safe wasn't working in the room
Second room they offered us had a strong smell...think disinfectant on steroids
3d room OK, but right near the maid's station...started at 6am. Looked out over the entrance canopy and parking lot
Some dog in the neighbourhood barked all night...literally
Breakfast included in room rate...tepid effort
Music from corridor speakers loud all night
Internet wifi virtually non-existent
Poor sound insulation

Check around...lots better in the area

Room Tip: Ask for a room facing the courtyard
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RDG1233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
White Lake, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 November 2012

I stayed here on the recommendation of my dentist here in San Jose. Location was the main reason for staying here and I walked everywhere. Did not need a car. Taxi just a phonecall away. Breakfast is included daily. Breakfast consisted of fruit, breads and rolls, eggs, rice and beans, meats and coffee, tea, juice. Staff go above and beyond in accommodating my needs. Being a solo traveler it was good to feel safe and secure. I didnt use the pool because the weather was a cool 70 degrees, but the pool was beautiful, surrounded by potted palms. The room was basic, a small television, large king sized bed, bathroom with a large shower that put out an endless supply of hot water with good force. Air conditioning not needed here and there was a large ceiling fan for air circulation. There is a safe in the room. Daily housekeeping. Walking distance to Sabana Park. Pharmacy across the street. Fernando made arrangements for a shared van from this hotel to another hotel in Parrita, Puntarenas where I will be staying for 6 days. I plan to come back to this hotel on December 5 and fly back home to the cold Michigan winter on December 6. Late checkout was no problem as my ride to Puntarenas would not arrive until 240 pm even though checkout is at noon. I saw no small children here, but there were a couple of teenagers with their families. Neighborhood is mostly business, however, residential area only a block away. Relatively quiet. Hotel is about a 30 minute drive from the airport (San Jose Santamaria) unless you are in rush hour traffic, then its a little longer.

Room Tip: No preference of rooms. Seems quiet no matter where you are, unless it rains. Then it is noisy, but...
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  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IHOBBIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 19 November 2012

we liked our visit. the staff are very friendly. the room was nice. swimming pool was pretty (didn't have time to swim). and they offered breakfast (but we had to leave really early so we didn't get to try). the neighborhood was quiet and we were able to take a five minute taxi ride to downtown. I would recommend this place. it suited our needs just fine

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saralee78664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arbroath, United Kingdom
Level Contributor
273 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 bubbles Reviewed 19 November 2012

Due to a stolen passport, I stayed here for 4 nights rather than the one night I planned. Rooms are basic but large and are kept clean and serviced daily. Hotel pool is nice, and receptionists very helpful, in particular Fernando, Karla and Gerald - all speak good English and were extremely pleasant to me. Breakfast is basic and the same every day, and I found the restaurant staff a little dismissive. Don't eat here in the evenings. Drinks are way too expensive, and 5 mins around the corner is Mac's American Bar where you can get a decent meal for not a lot of money.

Room Tip: Go for one of the re-furbished rooms in the main building and not in the annexe out back
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  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ethoscon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Granada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 13 November 2012

From outside it looks good. The common areas are OK too. But once you are in your room, it seems you are in a modest "motel", in an empty room. Wifi doesn't work in the rooms, and in the common areas it works and leaves and comes back... The receptionist wasn't concerned at all when I asked her if she could help me with Internet service "it will come back very soon". (I made the booking through an internet site but first called the hotel and they guaranteed they had a good Wifi/Internet service in the rooms). Service is NOT a priority for the staff here. Seems there is no manager onsite... I hate motels, but some are well run at least. This one was not. Was supposed to stay two nights and left the next day to Luisiana in Santa Ana, which I can only recommend. Do yourself a favor, do NOT stay at Colaye.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pg011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maria p, Director de Relaciones Públicas at KC Hotel San Jose, responded to this review, 29 November 2012
We are deeply sorry for the inconvenience you encounter staying with us. The WIFI problem was completely out of our control, but we sincerely regret that our staff at that time did not give you the reply a client deserves. Please accept our apologies, if you give us another opportunity we will happy to show you all the changes we had made. Please contact us .
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lommel, Belgium
Level Contributor
137 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 28 October 2012

After landing in Costa Rica (san jose) this is a good place to spend your first night. You can sleep well and enjoy the swimming pool. For breakfast I would recommend that you go so where in the city but for just a fast bite it`s good enough.

Staff is friendly and fluent in English, place is clean!

We had a room without air condition but with a big fan.

Room Tip: ask for a room at the back of the hotel
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dries G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about KC Hotel San Jose

Property: KC Hotel San Jose
Address: Calle Morenos, Sabana Sur | 100m West 175m South From la Contraloria, Sabana Sur, San Jose, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 85 Hotels in San Jose
Price Range (Based on Average Rates): £
Hotel Class:3 star — KC Hotel San Jose 3*
Number of rooms: 60
Official Description (provided by the hotel):
When you look for hotels in Costa Rica, KC Hotel San Jose is the place to stay. Developed with executive travel in mind, this boutique hotel is perfect for short or long term stays in San Jose. Located in the prestigious neighborhood of Sabana Sur, across from La Sabana Central Park, KC Hotel San Jose brings together the charm of residential San Jose with the convenience of easy access to the city center, neighboring Escazu and Juan Santamaria International Airport. Affordable yet luxurious, KC Hotel San Jose offers a variety of accommodations depending on the needs and length of stay of each of our guests. A/C is avilable only on Superior Rooms. All the rooms have fans. Our rooms and suites come fully furnished with all the comforts of home, including cable television and unlimited free access to the Internet. Among the hotel's amenities are room service, restaurant and bar, lobby lounge and a large pool, to the convenience of our guests. He have an special Smoked Garden pro Carbon Neutral, ... more   less 
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