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“I can not recommend this hostel to none of my firends.”
2 of 5 bubbles Review of Hostel Casa Colon

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Hostel Casa Colon
Ranked #27 of 85 Hotels in San Jose
Punta Cana, Dominican Republic
Level Contributor
169 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“I can not recommend this hostel to none of my firends.”
2 of 5 bubbles Reviewed 5 January 2014

This hostel is rather expensive and
rather noisy
no kitchen and can not buy food around this hostel
not even has water to buy ( they have sweet drink which can never replace water)
It was the worst experience in Costa Rica to stay in this hostel.

In this town you can find many cheap hotels and hostels.
I have no reason to recommend this hostel to none.

Room Tip: Try not stay here but if you have to... try to take a room which is far from the street. == extremel...
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maguder D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HostelCasaColon, Receptionist at Hostel Casa Colon, responded to this review, 7 January 2014
Good Morning!

We regret that your stay was not pleasant, Paseo Colon is a very busy street and it is impossible that there is not noise, however we service restaurant and bar offer a variety of dishes, we apologize if in this occasion there was no service restaurant but normally there are.

Best Regards!!
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280 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 3 January 2014

Stayed here in 2012; plan to return in 2014.

There isn't much for tourists in San Jose, compared to the rest of the country. This hotel/hostel is in a convenient location for those of us passing through San Jose on the way to other adventures, or staying for a few days for affordable dental work (the two reasons I chose this hostel.)

I've stayed in the private room with private bath in the back on the second floor. It's very quiet, but has no windows to the outside for natural light.

I've also stayed in the private room with bath in the front on the first floor, with 1 bunk bed + 1 full bed + bathroom w/shower. Essentially, it's a hostel room if they book three unrelated guests in it, or a private room when someone like me pays the hostel price for all three beds -- the total price is still quite reasonable for having your own room + private bath. Unlike the second floor private room, this one has huge windows for natural light, but this also means you get street noise. The passing traffic is 3 meters from your window, and the noise can be loud, much like every hotel room I've ever had in New York City.

Pros:
* Friendly, helpful staff & bartender
* WiFi works in all the rooms if you bring your own laptop/netbook/tablet
* Has one computer in lobby where guests may sit for awhile to use internet
* Lovely interior design and woodwork in the common areas (restaurant, patio, bar, main staircase.)
* It's easy to make friends with other travelers at the bar & restaurant
* The excellent Lebanese restaurant "Lubnan" is diagonally across the street -- sometimes there's a belly dancer on weekends
* One-minute walk to supermarket
* Very close to the Tica bus terminal (bus to Panama or Nicaragua, and beyond)
* Fairly close to the Coca Cola bus terminal (bus to Manuel Antonio)
* Short walk to my dentist (Dr. Marco Muñoz Cavallini) - I walked there on crutches 3 times from Casa Colon
* Secure: they lock the front door of the building at night, and the 24-hour staff at the front desk will let guests in anytime day or night. I saw the complaint in another review about no one answering the buzzer at first, but I'm realistic -- sometimes the night staff has to leave the front desk for a few minutes to use the restroom or to assist another hostel guest. Once I had to wait all of two minutes for someone to let me in, which is a tiny inconvenience I'm willing to accept in exchange for knowing that non-guests can't wander in late at night.

Cons:
* Street noise in the first floor rooms. Use earplugs if it's a problem.
* Only one computer in lobby for guest use. Sometimes you just want to quickly look up a bus schedule or something, and you might have to wait for someone else to finish. Not a problem if you bring your own laptop or tablet.

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Zola_McNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

I came in to the town twice and both times it was treated good. The rooms was nice and clean. I would recommend them, you can have breakfast or ask for just room. The main street not far it is closed to cars and has some good food in the markets.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toby C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HostelCasaColon, Recepcionist at Hostel Casa Colon, responded to this review, 4 January 2014
Hi Toby,

Thank you so much for your comment for us is a pleasure attend you of the best way, and we hope again in the hostel :) Best Regards!!
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Bristol, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 14 December 2013 via mobile

We arrived after 8 hours on a tica bus, tired and in need of food. The reception were unhelpful-handing us our room key but no staff member seemed to know where our room was?! Eventually found behind the kitchen, stepping over building equipment and a dead cockroach. The wifi was broken (no apology from hotel) and then as we tried to get an early night, several tramps set up camp directly outside our window. We were ground floor and the traffic noise was bad enough but the tramps made me feel unsafe. So I headed to reception and asked if another room was available. He showed me another room, but after discovering we had already got into the bed, back tracked and said we could not have the new room as it was reserved?! Very sleepless night and every staff member were unfriendly and rude (especially the cleaners) NOT worth the money. Do not stay here.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Raa84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 13 December 2013

We arrived after 8 hours on a tica bus, tired and in need of food. The reception were unhelpful-handing us our room key but no staff member seemed to know where our room was?! Eventually found behind the kitchen, stepping over building equipment and a dead cockroach. The wifi was broken (no apology from hotel) and then as we tried to get an early night, several tramps set up camp directly outside our window. We were ground floor and the traffic noise was bad enough but the tramps made me feel unsafe. So I headed to reception and asked if another room was available. He showed me another room, but after discovering we had already got into the bed, back tracked and said we could not have the new room as it was reserved?! Very sleepless night and every staff member were unfriendly and rude (especially the cleaners) NOT worth the money. Do not stay here.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Raa84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HostelCasaColon, Manager at Hostel Casa Colon, responded to this review, 10 February 2014
Google Translation
Muchas Gracias por sus recomendaciones, nos permiten mejorar cada día el trato y el servicio hacia nuestros clientes.
San Jose es una ciudad con muchos atractivos turísticos, Parques nacionales a tan solo 15 minutos de la ciudad, museos, iglesias, Parques recreativos para realizar actividades al aire libre, como canopy, volcanes, entre otros. Es lamentable que no pudiera conocer un poquito mas de nuestra ciudad, ya que contamos con servicio de tours o bien con mucho gusto le hubiéramos colaborado en brindarle toda la información necesaria para visitar cada lugar por sus propios medios. Esperamos que vuelva a Costa Rica y se de cuenta del potencial con que contamos.
El desayuno incluido es típico o continental como en la mayoría de hostales y siempre hay café, te o jugo de naranja, para nuestros huéspedes. Incluida la leche.
Nos disculpamos por su no conformidad en cuanto a las toallas, pero si nos hubiera solicitado otra con mucho gusto se la hubiéramos brindado.
No sabemos a que se refiere con que cobramos $5 por cada 15 minutos????? Nosotros cobramos $5 por late check out después de la hora de salida, al medio día. Como en todos los establecimientos de hospedaje, sin embargo estamos siempre dispuestos a tratar con el cliente.
Una vez mas le agradecemos sus comentarios!
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Zurich, Switzerland
Level Contributor
115 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed 10 December 2013

Although the building is quite beautiful and the staff friendly we can't recommend this hostel. It was very noisy (traffic) and bathroom and room had a rotten smell.

Breakfast was a little snack, not bad, but not sufficient.

The only plus is the short distance to the bus terminals which connect you to all destinations in CR.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank a-million-miles-com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HostelCasaColon, Manager at Hostel Casa Colon, responded to this review, 14 December 2013
We apologize for the bad smell in the room,if we would have informed, immediately we would have tried to solve the problem or we would have moved to another room.
Regarding your comment to street noise to be located in sanjose city, the traffic, the number of people it is a bit noisy, but it's part of the whole hotel in every city.
Hope you visit us on your next trip to serve as you deserve. Thank you very much for your comment!!!!!
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Monterey, California
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 10 December 2013

hotels.com sold me a private room with a shared bath, and when I got there it was a 6 bed shared dorm with other people in it. The hotel staff were rude when I complained. hotels.com claimed that they were unable to contact the hotel, even though the desk was staffed. There was often very, very loud music playing. If you're young and want to stay in a dorm, this place is OK - otherwise consider other places.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sailingladytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HostelCasaColon, Manager at Hostel Casa Colon, responded to this review, 14 December 2013
We apologize for the poor care received by employees, we have always characterized by good customer service, I assure you and it will not happen.
The hostel has private rooms for two, three and four. person. The room where you were has a queen bed and two bunk beds, but still private, we apologize if you felt uncomfortable with the bunk beds.
The restaurant is open until 10 pm, after that time should not have noise.
The hostel compared to others is characterized by being very quiet, so it is suitable for the whole public, families, couples, etc..
Thank you very much for your feedback enrich our daily work and motivate us to improve every day more, best regards.
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Additional Information about Hostel Casa Colon

Property: Hostel Casa Colon
Address: Paseo Colon, Calle 24 Norte | Contiguo a Torre Mercedes, San Jose 1255-1200, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in San Jose
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hostel Casa Colon 2*
Number of rooms: 14
Official Description (provided by the hotel):
Hostel Casa Colon is a beautiful colonial house in the 50s, with an architectural design typical of the period, with artisan hand carved cedar. We are a boutique Hostel with excellent quality, higher standards of each of the services Located in an excellent tourist and commercial area with easy access to services (banks, ATM machines, supermarkets, bars, restaurants, gas stations, shops, transport, etc) We offer private and shared rooms, bar and restaurant, security, excellent customer service and tourist information, free parking, TV room with flat screen cable TV. The comfortable private rooms have flat screen, cable TV, wireless internet access and housekeeping. (In addition sofa in Junior Suite) The dorms have bunk beds, free lockers, shared bathrooms spotless. The bar and restaurant offers delicious dishes for breakfast, lunch or dinner. ... more   less 
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Also Known As:
Hostel Casa Colon Hotel San Jose

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