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All reviewsel miradorindoor poolcosta ricabreakfast buffetgold museumfront desk staffvery nice hotelhot waterwalk aroundpollofloorbellmanparquetoursteatropedestrianneighborhood
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Reviewed 8 September 2011

This Hotel is located right in the center of the city. You can almost walk anywhere from this hotel. So if location is your priority this hotel is highly recommended.

I found this hotel to be mediocre. The staff was good, I had no complaints. The rooms were a bit run down and in need of some upgrades.

Overall, this hotel is average but we cannot pass on the fact that it is centrally located.

  • Stayed: March 2011, travelled as a couple
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Thank cybergt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AurolaHolidayInn, Ejecutiva de Comercio en Línea at Holiday Inn San Jose Downtown Aurola, responded to this reviewResponded 13 October 2011

Dear guest:
Thank you for taking the time to answer the Trip advisor´s survey. All your comments are important for us, as the way to improve our hotel services and fulfill our guests’ expectations completely.
Hope to serve you again soon,
Sincerely,

Alejandra López
E-commerce
Holiday Inn San José Downtown Aurola

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2011

although not the best holiday inn I have stayed in the location was great, staff were friendly, + a great cocktail bar. Also a separate kitchen/breakfast room as part of the package was useful. Food was disappointing

  • Stayed: August 2011, travelled as a couple
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Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AurolaHolidayInn, Ejecutiva de Comercio en Línea at Holiday Inn San Jose Downtown Aurola, responded to this reviewResponded 13 October 2011

Dear guest:
Thank you for your comment on the Trip Advisor’s survey. The feedback we receive from our guests’ is very important for us. Be sure your comments will be taken into consideration. Our goal is to improve our services and fulfill our guests’ expectations.
Hope to serve you again soon,
Sincerely,

Alejandra López
E-commerce
Holiday Inn San José Dowtown Aurola

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2011

Good location. Nice views (rare in San Jose). Very Safe. Beautiful rooms and hotel. Staff was very helpful and friendly. Breakfast buffet was good with large variety.

  • Stayed: August 2011, travelled with family
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Thank readymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2011

I have stayed at this hotel several times. I like it because it has a very convenient downtown location. You can walk to the National Theatre, Culture Plaza, museums, stores, restaurants, pedestrian mall, etcetera. It is safe, has comfortable beds (very important), and wonderful views of the entire city. It also has an indoor swimming pool. If you stay here, be sure to dine in the top-floor restaurant and enjoy the views and the reallyl nice lunch specials. This restaurant is my favorite secret place to lunch in downtown San jose.

  • Stayed: February 2011, travelled on business
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Thank Veradrake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

Rooms were fairly standard but comfortable bedding and quiet. Pool area was nicer than I perceived from the photos online. During our stay, the main pool was the temperature of the hot tub by mistake (I assume) but we enjoyed it! Weather can't ruin your swim and on sunny days, the rays shine through the glass ceiling nicely.

Food was just ok. Small lobby but nice central location if you want to see the few little attractions promoted in San Jose. Taxi from airport was $20 + tip and 20 minutes during non rush hours. Shopping, dining, and gold museum were 3 walkable blocks away though we did not venture out after dark.

  • Stayed: July 2011, travelled with family
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Thank lookin4luxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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