We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3 people are viewing this hotel
StayForLong
£86
Algotels
£85
Fully refundable before Tue, 23 Apr
travelup.com
£83
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Dotty1008
Manchester, United Kingdom
Good place to start a Costa Rica Holiday
4.0 of 5 bubblesReviewed 22 Mar 2019
this hotel is in a great location. We felt safe walking around the streets outside and there are a couple of great restaurants nearby, together with some local shops.
We had a lovely two bed suite on the 18th floor with fantastic views. The staff were friendly and helpful and the breakfasts were excellent.
Date of stay: March 2019Trip type: Travelled as a couple
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Booking.com
£84
Fully refundable
No prepayment needed
  • Priceline
    £84
  • Agoda.com
    £52
  • Hotels.com
    £61
0.1 miles from Holiday Inn San Jose-Aurola
Free Wifi
Free parking
Booking.com
£138
No prepayment needed
  • Hotels.com
    £138
  • Expedia.com
    £138
  • Priceline
    £138
0.2 miles from Holiday Inn San Jose-Aurola
Free Wifi
Restaurant
Booking.com
£175
No prepayment needed
  • Hotels.com
    £175
  • Agoda.com
    £172
  • Priceline
    £175
1.2 miles from Holiday Inn San Jose-Aurola
Free Wifi
Free parking
Booking.com
£78
No prepayment needed
  • Hotels.com
    £78
  • Vio.com
    £76
  • Expedia.com
    £78
0.2 miles from Holiday Inn San Jose-Aurola
Free Wifi
Restaurant
Booking.com
£145
Fully refundable
No prepayment needed
  • Hotels.com
    £145
  • Vio.com
    £130
  • Expedia.com
    £145
0.2 miles from Holiday Inn San Jose-Aurola
Free Wifi
Free parking
Booking.com
£107
Fully refundable
No prepayment needed
  • Hotels.com
    £107
  • Vio.com
    £77
  • Priceline
    £105
1.2 miles from Holiday Inn San Jose-Aurola
Free Wifi
Free parking
Booking.com
£116
No prepayment needed
  • Hotels.com
    £116
  • travelup.com
    £103
  • Priceline
    £116
2.1 miles from Holiday Inn San Jose-Aurola
Free parking
Pool
Exterior
Booking.com
£127
Fully refundable
No prepayment needed
  • Hotels.com
    £131
  • Trip.com
    £69
  • Priceline
    £127
0.5 miles from Holiday Inn San Jose-Aurola
Free Wifi
Free parking
Booking.com
£84
No prepayment needed
  • Hotels.com
    £89
  • Expedia.com
    £89
  • Vio.com
    £84
2.4 miles from Holiday Inn San Jose-Aurola
Free Wifi
Free parking
Booking.com
£118
No prepayment needed
  • Hotels.com
    £118
  • Trip.com
    £109
  • Expedia.com
    £118
2.5 miles from Holiday Inn San Jose-Aurola
Free Wifi
Free parking
View more hotels in San Jose
Reviews (1,159)
Filter reviews
1,159 results
Traveller rating
356
387
258
89
69
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
356
387
258
89
69
Show reviews that mention
All reviews costa rica business center downtown hotel floor bellman morazan tours country neighborhood
Selected filters
Filter
Updating list...
102 - 107 of 1,159 reviews
Reviewed 20 March 2019

The hotel is well located and close to the city centre. The rooms are clean, spacious and well appointed. Although there was a mini bar but it was locked - we obviously couldn’t be trusted with the key.
We were on a package and the food was quite poor.

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Cherub47
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine May M, Manager at Holiday Inn San Jose-Aurola, responded to this reviewResponded 21 March 2019

We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We are truly sorry for any dissatisfaction experienced with the wifi , we are taking notes in order to take all the corrective actions
We hope that you will consider returning to our Hotel and see all our improvements

Sincerely
Katherine May
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2019 via mobile

Stayed here for the final night of our Grand Tour with TUI . Great views out over San Jose and volcanoes in the distance. Central location. Ate in the hotel restaurant which was well priced and the food was very good. Spacious, comfortable accommodation.

Date of stay: March 2019
Trip type: Travelled as a couple
Thank Cornishij
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine May M, Manager at Holiday Inn San Jose-Aurola, responded to this reviewResponded 14 March 2019

When we have the opportunity to make our guests to have a wonderful stay we are filled with satisfaction, this is the positive effect of hard work so that all our guests can be pleased.
Thanks for writing, we hope that soon we will bring you as one of our guests


Thank you

Katherine May
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2019

The hotel was nice but needed some upgrading. The staff was pleasant. The breakfast which was included with our tour package was very nice. Security was good. Rooms were a good size and clean. There was an indoor pool and exercise room which we did not use but looked nice.

Date of stay: February 2019
1  Thank ustressed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine May M, Manager at Holiday Inn San Jose-Aurola, responded to this reviewResponded 13 March 2019

Our purpose is always to work and provide our best effort so that all our clients can have an unforgettable experience in our Hotel
We really appreciate the time you have taken to let us know about the opinion of our Hotel , specially the fact that you had a beautiful experience and a pleasant stay

Your comments are very important for us as they help us to improve every day , in giving our client the best service possible .
Please we will be glad to have the opportunity to host you gain in the future

Sincerely
Katherine May
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2019

One can't go wrong staying at this nice hotel in San Jose. Our room was very clean and comfortable and looked out onto a small park situated across the road. All staff we encountered were friendly and helpful. Restaurant on site for breakfast, lunch and dinner if desired.

Date of stay: February 2019
Thank Neville P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine May M, Manager at Holiday Inn San Jose-Aurola, responded to this reviewResponded 5 March 2019

Your comments are very important for us as they help us to improve every day , in giving our client the best service possible .
It is a satisfaction for us know that you had a wonderful experience in our Hotel and beyond that our personnel had meet and exceed your expectations
Please we will be glad to have the opportunity to host you again in the future .


Sincerely
Katherine May
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2019 via mobile

Great location, good view room. Only issue was my family came to visit not allowed upstairs. They live in the city, my wife was sick and could not come down. Would have been nice if they could go to room to visit.nice park out front.

Date of stay: March 2019
Trip type: Travelled with family
Thank al0haislandgirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine May M, Manager at Holiday Inn San Jose-Aurola, responded to this reviewResponded 4 March 2019

Our main goal is always that all our guests can have the best and wonderful stay in our Hotel
That is the reason why when we receive comments like yours telling us about the excellent experience they have during their stay , fills us with great satisfaction.
Each comment helps us grow in service and we thank you for sending us yours
We hope to have again as one of our guest in this your Hotel Holiday Inn Aurola

Sincerely
Katherine May
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews