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“Beautiful place in the middle of the city but as quiet as home.”
Review of Hotel Santo Tomas

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Hotel Santo Tomas
Ranked #8 of 78 Hotels in San Jose
Certificate of Excellence
Ross, TX
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful place in the middle of the city but as quiet as home.”
Reviewed 5 July 2013

Beautiful place in the middle of the city but as quiet as home. The staff, Maricio, Miquel, Jose and the rest do all they can to make your stay a special one. Big classical rooms with large comfortable beds are very impressive. Start your morning with breakfast by the pool with eggs made to order and all the fixins. Move at your own pace but there are plenty of tours that will pick you up right at the hotel. After a busy day of adventure, relax in the Jacuzzi in the volcano just above the pool as you dinner is made to perfection in their very nice restaurant. The waiter there and cook will make your dinner very special.

  • Stayed October 2012, travelled as a couple
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Helpful?
Thank JohnnyDarkness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 10 July 2013
Hi Johnny, How nice it is that you remember us since Oct. of last year. That is really nice, Thank You for the wonderful review. You just described the place well and I think it is just what you stated that most guests are looking for. Again Thank You Thomas
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (261)
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English first
San Francisco de Grecia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2013

This hotel was perfect for our one night stay. Very conveniently located. Easy to walk to places and easy to get a cab for really reasonable rates. The staff was very friendly and helpful. We got walking directions a few times and then a great tip on where to get a cab heading in the right direction. We had to be up very early for a bus, and they gave us a friendly wake-up call and arranged a cab for us. It was ready for us when we got downstairs, which was nice to not have to deal with at 5am. The bed was comfortable and the room was spotless. We got a room with a balcony, but there's not much of a view and it was a bit rainy so we didn't use it at all. But, if you are staying a bit longer than us it might be worth it. We didn't eat there, but the food we saw looked great! The bar tender was really nice and very friendly! I would definitely go and would recommend this hotel to anyone!

  • Stayed June 2013, travelled as a couple
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Helpful?
Thank FInca V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 5 July 2013
Hi Flnca V, Great review you have written: Thank You ! The balcony rooms do have a view of the entire North West side of the valley, which includes the Poas Volcano. Due to the rainy conditions it was blocked- Next Time. We have many couples stay and really enjoy a nice tropical drink in the jacuzzi during happy hours with Carlos the bartender. Spotlessly clean room is something we always strive for, nice to know we did it. The restaurant serves a healthy prepared , nice sized portion of food at a reasonably price. Manuel our chef has worked at the Marriott and Intercontinental Hotels to name a few . He also prepares special plates, not on our menu for our clients that are having dental work done. I have many , many of these clients stay with us. Wonderful that you will return and recommend us to you friends and family. Warmest Regards Thomas
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Franklin, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 July 2013 via mobile

Staff at the hotel were efficient and very courteous. I loved the "old world" feeling of the historic building. The amenities of the hotel are modest and clean, the pool and hot tub are clear and inviting. Meals at the restaurant are delicious and thoughtfully prepared. The bar man was always smiling and helpful, and Ricardo at the front desk always made me feel welcome. I enjoyed meeting Owner Thomas at breakfast; he was pleasant to talk with and very passionate and informative about Costa Rica. I would recommend Hotel Santo Tomás to any friend or family member, and I certainly intend to return on my next visit. R Dodd, Highlands, NC, USA

  • Stayed June 2013
    • Value
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Helpful?
Thank HighlandTraveler51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 4 July 2013
Hola HighlandTraveler, Great review thank you very much ! Recommend us to family or friends , that's as good as it gets. I genuinely appreciate that you took the time to remember Ricardo and put in a good word. I will make sure he sees what you have written. Looks like you also enjoyed Happy Hours with Carlos in the Bar as well, outstanding place in the jacuzzi to enjoy a piña colada ! Looking forward to your next visit. Warmest Regards Thomas
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Key West, Florida
2 reviews
Reviewed 1 July 2013

This is the follow up for the many times I have re visited my home away from home, and special thanks to the staff and Mr Thomas for all the assistance and retrieving my passport. Without that help of Santo Tomas staff I'm sure the situation would not have turned out the same. I always find the conditions of the hotel are impeccable, and many thanks from the Key West group and myself. Looking forward to stay many more times on such a great please. Always there on short notice. There you can find a lot of information from all employees, always a warm smile.

William, from Key West!!

  • Stayed June 2013, travelled solo
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Helpful?
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 2 July 2013
Hola Bill from Thomas here in wonderful CR ! Lost passport , yep that is a drag and I am glad we could help you retrieve it so quickly. Over the past 23 years we have done that for many clients and assisted the ones that were lost as well. Great having you come back again along with the rest of that Key West group. All of my staff is trained to assist 24/7, with day tours , car rental and jsut whatever a client may need during travels. Thank you for a fantastic review ! Warmest Regards Thomas
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Austin, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2013

I stayed here 1 night and it was great. I picked it based on reviews and was not disappointed. The staff was friendly and the hotel was clean and charming. I'd definitely go back. The only issue I had with the place was the 'safe'- a key locked nightstand- didn't lock.

  • Stayed June 2013, travelled solo
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Helpful?
1 Thank kda00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 1 July 2013
Hola Kda00, Great you found us to be like the reviews, good for Trip Advisor, you and us ! Thank You for the fine review and we always request guests to report any issues they have so it may be attended to. I'll have the locks reviewed and place that on a regular maintenance schedule now. Safe Travels Thomas
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USA
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 June 2013

This was the first hotel we stayed in in Costa Rica. I expected poor conditions, as I have heard questionable things about San Jose, but this hotel was clean, charming, friendly staff (the owner helped us rent a car at a phenomenal deal), the pool and jacuzzi were very nice. The location is close to lots of things in a reasonable area of San Jose (we felt pretty safe walking around and exploring). We came here in a group and we all had a wonderful experience.

The staff has obviously been trained to make customer satisfaction their primary consideration. The rooms were clean and nice, but would recommend staying in a room that isn't the absolute cheapest, as for a few dollars more you get a lot nicer and bigger room.

I would recommend this hotel, and if I'm ever back in the San Jose area would try staying here again!

Room Tip: The cheapest room is still nice and clean, however if you want a newly renovated, more spacious room...
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  • Stayed June 2013, travelled with family
    • Value
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Helpful?
Thank ILoveCostaRicaUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 26 June 2013
Hola to ILoveCostaRicaUsa, Great having you and your family stay with us and it is always rewarding to have children enjoy the pool, Jacuzzi and water slide. That was my daughter’s idea when she was 8 years old. I designed and built it and she was the first one down! You are correct ,the new deluxe rooms upstairs are a great value. And yes customer satisfaction is at the top or our list. Thank You for all of your kind words. Safe Travels Thomas
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Orlando, Florida
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2013

This was my third stay at this lovely hotel June 11-16, 2013. The staff is friendly and they go out of their way to help in any way possible. The restaurant food is great and attractively served. Just because it is not on the menu doesn't mean they can't fix it so just ask them. The room rates are a value and the rooms are clean and comfortable.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DrNina64151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 26 June 2013
Hi Dr Nina, Wonderful that you keep coming back, that just says it all! Thank you so much for the great review. Manuel our chef has worked at many different hotels during his 40 plus years of service including the Marriott and Intercontinental! Great value rooms and top service is what we are striving for. Again Nina thanks so much for coming back. Warmest Regards Thomas
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Additional Information about Hotel Santo Tomas

Property: Hotel Santo Tomas
Address: Avenue 7 Between Streets 3 and 5 | Barrio Amon, 250 meters west of INS Building, San Jose 10101, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 78 Hotels in San Jose
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Santo Tomas 3*
Number of rooms: 30
Official Description (provided by the hotel):
A great downtown location in San Jose, Costa Rica. Hotel Santo Tomas provides free hot cooked to order breakfast, FREE Wi-Fi 20 Mbps, security box, swimming pool, hot Jacuzzi, gym, secure on site parking. Only four blocks from San Jose, Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens, flowers and covered terraces all to enjoy the volcano views here at Hotel Santo Tomas in San Jose, Costa Rica. ... more   less 
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