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“Nice hotel with great service.”
5 of 5 bubbles Review of Hotel Santo Tomas

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Hotel Santo Tomas
Ranked #7 of 85 Hotels in San Jose
Certificate of Excellence
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice hotel with great service.”
5 of 5 bubbles Reviewed 12 October 2013

Hotel Santo Tomas was an excellent hotel given it's location. The staff went above and beyond to help me while I was there, going so far as to keep a personal possession safe for a week until I could return. One manager even came in on his day off to deliver it to me. It was very much appreciated. That being said, just understand that downtown San Jose is not a good neighborhood by any definition. However, if you do want to experience it, Santo Tomas is a great choice.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dshaw777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 18 October 2013
Hi Dshaw, yep we have had many guests that leave their IPads, cell phones, keys to their life, along with CASH and just an unbelievable amount of items in the hotel over the years. We always try to make sure these items are returned. It was our pleasure to assist you. Don Eliomar: I wish to give him a personal Thank You from me as well for the great service he rendered to you. San Jose for first time international traveler or non Spanish speakers can be a different, hey it is Latin America, that is why people come, to have a new experience. There are many beautiful parks, museums, pedestrian walk streets and just lots to see and do here in vibrant San Jose, many travelers really enjoy it. Again Thank You for the nice review ! Thomas
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922 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
Date | Rating
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  • English first
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English first
Fort Pierce, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 October 2013

Old world mansion refurbished to maintain it's charm while providing all the modern conveniences.
Safe, clean, friendly staff, location and reasonable rates makes it my favorite hotel in San Jose. I stay there everytime I am in town (4 -5 times a year)

Room Tip: Balcony over the pool is my favorite, but there a number of different rooms offering different rates...
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  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Carroll C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 18 October 2013
Hola Carol, Outstanding, short, concise and very well presented , thank you very much ! This is a great guide for prospective guests and I really appreciate you always returning to stay with us. Warmest Regards Tomas
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Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

I was really well looked after in this hotel and it is located in lovely Barrio Amon. The owner takes time to welcome you and have a chat making sure that you have everything you need. I was too tired to go out for dinner and went to the restaurant in the hotel. I picked something from their menu but made lots of changes to, which they accommodated with no problems and delivered to my room.

Room Tip: I was staying in one of the old rooms and it has everything you need, they are just not very modern...
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MonicaCeDu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 18 October 2013
Hi Monica, Very nice review , than you so much. We have many single females stay with us , for dental work, day tours, ect. : they feel very safe here because of the friendly , personalized service we offer. You stayed in one of the original rooms, which are located in the main home. A historical , registered property, that's called character ! A great bargain at $52.00 US including a Free Hot Cooked Breakfast and Wi-Fi. My new section upstairs for a few dollars more are very nice , especially the twin rooms. Great to have you stay, hope you return again. Warmest Regards Thomas
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Jacksonville, Florida
1 review
4 of 5 bubbles Reviewed 6 October 2013

the staff was excellent, even the owner welcome us and asked if he could do anyrhing else for us.ricardo was great help in giving us directions and advise.would deffinately stay there again and recomend my friends

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank maria316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 9 October 2013
Hi Maria, lots of couples stay here and enjoy the happy hours ( 3 to 7) and jacuzzi. Great to know you will return and send your friends. All of my staff is trained to assist 24/7 in Car rental , tours or just anything you many need. It's always our pleasure to assist !
Safe travels Thomas
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Boston, Massachusetts
Level Contributor
234 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 6 October 2013

Stayed at this hotel in Costa Rica'great old house,loved the ambiance, rooms with balcony is the best rooms to stay in, loved the the furnishings, breakfasts we're the same ,that's a bit tiresome, staff were great,just needed fridges in room.the area hotel was located in wasnt the best, but we felt very safe and it was centrally located near park's,restaurants, zoo and lots of other attractions.

Room Tip: Balcony 25
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank beverley d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 9 October 2013
Hola Beverley, Wonderful , concise and to the point review ! Thank You ! Our Free breakfast consists of eggs cooked to order, a small fruit plate, two fresh made juices, toast, jam, coffee, tea, and gallo pinto along with special sauces to liven things up! Not too bad for a FREE breakfast , across the street it is a 6 dollar value not counting the coffee. Yes we are close to everything, I have many dental tourist staying here as well !
Again thank you for the wonderful review
Warmest Regards
Thomas
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Mobile, Alabama
1 review
4 of 5 bubbles Reviewed 2 October 2013

The staff was very helpful from the time we arrived and the time we left. We rented a car through CR Save Rental Car, the rental company that works directly with the hotel. Once we arrived at the hotel, they called the company to pick up our car right away. The rooom was very clean and comfortable. We spent some time at the pool and the restaraunt bar. They were having happy hour at that time and although the happy hour drink specials weren't anything to note the drink prices themselves were pretty standard and and the cocktails quite tasty. We had dinner at the hotel restaruant and I would say the food was mediocre. We came from Puerto Viejo though where the food everywhere was truly spectacular. Although the restaraunt staff were very nice, our beverages were neglected and the food was bland. Overall it was a great last night in Costa Rica and we would stay there again if we return.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarah m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 9 October 2013
Hi Sara, thanks for the kind words and positive comments. No good for someone not to be able to get a drink when you want one, so needless to say I have had a word or three with my waiters. We've got some great plates on our menu and our chef ( Manuel) was trained at the Marriott and Intercontinental hotels just to name two. Very clean rooms, comfortable, pool and Jacuzzi in downtown San Jose, no one else has it and all for around $52.00 including Free Hot Cooked Breakfast and Wi-Fi ! Great to know everything else was really good and that you would return, that is what is important. Again thank you for the nice review. Thomas
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Gothenburg, Sweden
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 25 September 2013

Located fairly close to the city center in a less than average (?) noisy street in San Jose, this good value hotel offers clean and spacious rooms together with a nice pool area. We had a great evening meal at the restaurant and the owner Thomas was very helpful and kind!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 28 September 2013
Hi Mikael, Nice to have met you and enjoyed a pleasant conversation. Your review is outstanding and we have many European clients do what you did , by staying a few days to adjust and just relax, recharge your batteries and unwind. We assist them with info and planning and off they go for a nice vacation. Again Thank you for the great review ! Thomas
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Additional Information about Hotel Santo Tomas

Property: Hotel Santo Tomas
Address: Avenue 7 Between Streets 3 and 5 | Barrio Amon, 250 meters west of INS Building, San Jose 10101, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 85 Hotels in San Jose
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Santo Tomas 3*
Number of rooms: 30
Official Description (provided by the hotel):
A great downtown location in San Jose, Costa Rica. Hotel Santo Tomas provides free hot cooked to order breakfast, FREE Wi-Fi 20 Mbps, security box, swimming pool, hot Jacuzzi, gym, secure on site parking. Only four blocks from San Jose, Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens, flowers and covered terraces all to enjoy the volcano views here at Hotel Santo Tomas in San Jose, Costa Rica. ... more   less 
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