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“Great Hotel with an awesome location, restaurant, bar & hot tub” 5 of 5 bubbles
Review of Hotel Santo Tomas

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Hotel Santo Tomas
Ranked #8 of 85 Hotels in San Jose
Certificate of Excellence
Key Largo, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Hotel with an awesome location, restaurant, bar & hot tub”
5 of 5 bubbles Reviewed 25 February 2014

We stayed here during our week long adventure in Costa Rica back in August of 2013. After flying in and taking a shuttle to the hotel, we arrived at Santo Tomas. The check-in process was easy and we were shown to our room. The room was very spacious, and had all of our needs. The one oddity was that the bathroom had no "ceiling" and was open to the room since the room ceiling was quite high. The only issue this caused was that after a shower the steam took a bit to get out of the room, but no biggie. We quickly discovered the bar and bartender Carlos, who was excellent. He even made us dinner one night when we didn't feel like going out (and the chef wasn't available), and told us a lot about the country and city. The hotel was in a prime spot close to downtown, and we easily walked to the downtown market streets and the nearby park. Lots of stores / grocery stores / restaurants were very near by. We didn't venture out at night much, but across the street there are 2 good restaurants, and of course the mini-restaurant in the hotel. Can't forget about the full breakfast each morning either, complete with fresh fruit, gallo pinto & eggs. The hot tub was wonderful after a long day exploring the city or nearby nature exhibits. The front desk (and owner) assisted us multiple times in booking local tours, walking tours, and were generally very helpful. I highly recommend this hotel and would stay there again in a heartbeat if we come across San Jose again!

Thank you for everything Carlos, Tomas, and the rest of the staff!

Room Tip: Upstairs rooms may be a little quieter, but overall you shouldn't be disappointed.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Buck W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 3 March 2014
Hi Buck, Man you are a great writer, super good review and you really covered all of the bases. I think perspective clients will be able to form a pretty good idea of what the place is like. Yes, you are correct our location is great for seeing the city, taking the many day tours we offer and just chilling, by the pool, long tall drink the hot tub! fantastic Review Buck, thank you so much for it. Warmest Regards Thomas
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900 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (247)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Seattle, Washington
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 25 February 2014

We were re-reouted last-minute through San Jose, and stayed at Hotel Santo Tomas in room 27. The hotel was easy to find, the wrought iron gates at the entrance are lovely (as opposed to what another review would have you think), and our room was clean, quiet, and comfortable. There is a great restaurant down the street, the best gallery EVER - Galeria Namu - is just down the block...I just don't have anything bad to say at all. We'd go back.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NearlyJen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 3 March 2014
Hi, NearlyJen, Very nice review - Thank You, We have many couples and families stay with us and enjoy the nice hot jacuzzi and pool. All of the wrought iron pieces were manufactured and imported from Italy. I did the layout and design and supervised the installation myself, something I am very proud of. Again Thank You for really seeing what it is. Warmest Regards Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 24 February 2014

Pros:
Pretty good location
Awesome pool/hot tub/bar area
Bar made great margaritas
Solid breakfast
Secure parking

Cons:
Management asks for the tips, I recommend giving the tip directly to the maid if you want them to get it.
Bedding seemed greasy/dirty
Hard to access parking

Visited Aug 2013

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Beikaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 25 February 2014
Hola Beikaaa, Thank You for writing your review. Yes, our location is ideal, especially for taking the many day tours that are offered here from San Jose, we are Happy to assist with any to those arrangements, which someone may desire. Great to know that you enjoyed our Happy Hours from 3 to 7 with Adrian the bartender. Nothing like a tall, cold tropical drink in the jacuzzi ! Solid breakfast is just what it is , something to get the day started, thank you for that and it is Free. The parking is secure and way cheaper than any other lots in San Jose. In reference to your comment about the sheets, we change them every day, you may have had one of the older sets, which have now been replaced, since your visit of last August. I apologize for that. I am constantly replacing pillows, sheets, blankets and bedspreads. We urge any client to call front desk right away if any thing is not up to par. Again Thank You for your review , Warmest Regards Thomas
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Orlando, Florida
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

I visited San José, Costa Rica in October 2013 for the first time. I found the Hotel Santo Tomas through Expedia and Orbitz. The hotel is centrally located near down town and is conveniently near the park, restaurants, shopping, businesses and the mall. It's about a five minute walk from the clubs and night life. The hotel is very safe with a security gate, is extremely clean, is quiet, has free delicious hot cooked breakfast, Wi-Fi, fitness center, jacuzzi, a swimming pool and a free Internet center.

The staff are professional, cordial, helpful and are bilingual. They happily assisted me with helpful recommendations of local restaurants and the scenic city tours. The owner is Thomas Douglas. I've traveled world-wide and have not met any business entrepreneur who is as knowledgeable, smart, personable, humorous, and sincere as is this owner. I visited San José for my birthday and the owner graciously upgraded my room for a larger, luxury room as a courtesy on my birthday! I accidentally damaged my reading glasses and he repaired the glasses with a smile. I will return to San José and Hotel Santo Tomas is my hotel of choice. I highly recommend this hotel to singles, couples and family visitors.

Room Tip: The rooms on the second floor have the best Wi-Fi and have the best views.
See more room tips
  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Eugene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 3 March 2014
Hi Eugene C. Hey I remember you , the glasses! My pleasure to assist and I am glad you had a Happy Birthday in the Hotel Santo Tomas. Most oust anding review, totally stands for itself. Thank You very much Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, California
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

The owner, Thomas Douglas, has done a great job developing this hotel just blocks from the absolute center of San Jose. And he has kept the cost very reasonable considering the quality of the accommodations. We had a room on the second floor with a balcony overlooking the lovely pool and jacuzzi and out over the city and up to the mountains. Yes, we had to walk up two flights of stairs to get to our room, but it was entirely worthwhile for the feeling of space and the view it afforded us. The breakfast was only fair, I would say. The staff were great, very helpful and informative. And Mr. Douglas, if you have a chance to meet him, is quite an entertaining character.

Room Tip: If you're comfortable climbing a couple flights of stairs, I'd definitely choose one of the...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OaklandTraveler1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 24 February 2014
Hola SeniorTraveler, Yes, nice views from our balcony rooms and hey, whats wrong with a flight of stairs! Don't over pack that bag to start with any way. Breakfast is free and is designed to get your day started, it is not promoted as an all you can eat buffet. Two Fresh made juices, small fruit plate, toast, jam, eggs cooked to order, gallo pinto ( A local Costa Rican dish) great spices to liven it up and fresh brewed Costa Rica coffee or Tea for Free , not toooo shabby! An $8.00 dollar value across the street.
Nice Review, Thank You , Warmest Regards Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Carolina
1 review
4 of 5 bubbles Reviewed 20 February 2014

We stayed at this hotel when we first arrived while we got a feel for the area. They were extremely helpful in arranging tours. Before checking out we had an entire week planned. We ate at their restaurant our first evening, it was ok at best.

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JDinSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 24 February 2014
Hi JDinSC, Great to know that we were able to plan all of your travels for you while here in Costa Rica. Many times we suggest full travel plans and assist in arranging rental cars ( delivered to the hotel parking lot ! ) and all other day tours, right from the hotels front door!. I personally assist in doing this and have been active in it for the past 24 years. I apologize you were ok with our hotel restaurant , I do wish you had given me more precise details, it would assist me greatly to improve the dining experience. Safe Travels Thomas
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Jerusalem, Israel
2 reviews
4 of 5 bubbles Reviewed 17 February 2014

Great staff. Decent rooms. Good price. The location is very handy. Parking is available at the hotel stop outside when you arrive and run in and they will open it for you. Hotel owner is great and friendly!

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EcoGemma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 18 February 2014
Hola EcoGemma, Great having you stay and chat with you in the morning at the breakfast area. Yes that is correct the parking door is located before the restaurant and is a big roll-up silver door. Have your travel companion run in to sign in, while you wait in the car and then the rest is easy ! We also advise if you are arriving in country to taxi or public bus in from the airport and have your rental car delivered to the hotel parking lot the next morning after breakfast. Take care of the paper work and off you go, lots less stress, cost and hassle. We work with companies that do just this. I also have five different room types to fit different needs and budgets. Best Prices on our hotel web site, book direct and save !
Again Thank You so much . Warmest Regards
Thomas
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Additional Information about Hotel Santo Tomas

Property: Hotel Santo Tomas
Address: Avenue 7 Between Streets 3 and 5 | Barrio Amon, 250 meters west of INS Building, San Jose 10101, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 85 Hotels in San Jose
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Santo Tomas 3*
Number of rooms: 30
Official Description (provided by the hotel):
A great downtown location in San Jose, Costa Rica. Hotel Santo Tomas provides free hot cooked to order breakfast, FREE Wi-Fi 20 Mbps, security box, swimming pool, hot Jacuzzi, gym, secure on site parking. Only four blocks from San Jose, Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens, flowers and covered terraces all to enjoy the volcano views here at Hotel Santo Tomas in San Jose, Costa Rica. ... more   less 
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