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“Great location and atmosphere - excellent value”
Review of Hotel Santo Tomas

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Hotel Santo Tomas
Ranked #7 of 76 Hotels in San Jose
Certificate of Excellence
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location and atmosphere - excellent value”
Reviewed 2 May 2014

I would stay here again. The building is very unique and the location is as safe as you can expect for San Jose. There are several other hotels nearby that charge almost twice as much for the same quality.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 5 May 2014
Hi Jason, Great review, Thank You ! You pegged it on the nose, that is what I have been trying to get out to my potential new clients. You are correct we are on Avenue 7 , just before it goes steeply downhill, but away from the hustle and bustle. Only four blocks walk to central avenue! Wonderful you appreciated the free hot cooked breakfast and the uniqueness of the property, that is what makes for a fine Costa Rica travel experience! Warmest Regards Thomas
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938 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Arlington Heights, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 May 2014

The hotel was very clean. The staff was very friendly and accommodating. The breakfast was yummy, but the same every day...scrambled eggs, toast, fruit. Would be nice to change it up a bit. The location is excellent...right downtown and walking distance to all restaurants.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kehlw00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 5 May 2014
Hola KehlwOO, Very nice review, Very clean is really important! And yes the location is great for taking the many day tours we can assist with at any time. All of my staff is trained to do this 24/7, tours , rental cars, bus schedules and any thing a travelers requires at any time. We really pride ourselfs on fine service! Safe travels and thank you for the most excellent review. Thomas
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Oslo, Norway
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 May 2014 via mobile

We stayed in this hotel two nights in mid April. The location was very good and the reception area, garden and common areas are very nice. We stayed in one of the cheapest rooms and although very clean, we thought it very dark, and the bathroom smelled a little. The pool area was beautiful but the pool itself- way to cold and the jacuzzi to hot. The breakfast was a bit tiny, and our baby daughter could not get milk to drink instead of juice/water/coffee. Even thought I ask to pay for it.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 5 May 2014
Hi Maria, The pool is ambient temperature and well, geez, I have never had anyone complain about the jacuzzi being too hot. Some other client may have messed with the temperature adjustment, you won't believe what some people will do. Yes it is a FREE Breakfast and nice to know you appreciated it . The room the three of you stayed in was $57.00 per night and included the three free breakfasts, fast, reliable wifi, gym, pool, jacuzzi ,ect, something other San Jose hotels don't offer. , all in all not a bad deal. Thanks for the review. Thomas
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Rochester, NY
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 April 2014

I stayed at the Hotel Santo Tomas five nights. It is an old hotel with a lot of character. The location is great and I could walk to almost everyting I wanted to see in San Jose. I stayed one night, than took a tour, which they recommended. I was able to leave my luggage in a secure room while I took the overnight tour. The tour picked me up and dropped me off at the hotel entrance. The reception staff were friendly and helpful. There is a nice courtyard with a small pool, which I didn't get to use. I thought the food in the restaurant was a little overpriced. I ate there twice and it was very good. Breakfast is minimal but sufficient. The street looks rundown when the shops are closed; however there was never a time when I felt unsafe, and I was there alone. The hotel has a very secure/locked front gate. The hotel is located on a heavily traveled street, so there is street noise, which didn't bother me but may bother some people. If you are looking for a new, luxurious hotel than this is probably not the place for you. If you are looking for an old hotel with a lot of character, good beds, friendly staff, great location and a great price, than I would recommend this hotel to you. I would also recommend the public bus system. It costs less than $1 and will take you to any part of the city you want to go to.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joyharrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 29 April 2014
Hi Joy, What a truly wonderful, concise and accurate review! I hope new perspective clients really read it, as you have just stated exactly what you receive at the hotel. No need for me to say any more except a Big Thank You !! Warmest Regards Thomas
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Chicago
Level Contributor
3 reviews
3 hotel reviews
Reviewed 28 April 2014

The staff were very friendly and helpful and the room, though a bit dated, was good and clean. It a bit annoying that you are constantly asked for tips with separate envelopes for reception staff and cleaners in the room, a breakfast place tip jar and signs up asking you to tip those carrying bags (though noone did carry ours). We always tip but feel that one tip jar at reception would be better. The area is a bit sketchy but otherwise quite centrally located. Breakfast overcooked and not good.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 25 May 2014
Hola Natlie Z, Good inexpensive hotel, that works, we have imporved on the pinto, yes one of my new staff members was not up to speed on his eggs, I apologize for that. Thank you for the review. Thomas
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 April 2014

Hotel Santo Tomas has a really nice interior. It's reasonably priced and the rooms are cute as well. Service was friendly and efficient, and thankfully they have 24-hour desk service because my boyfriend and I had to call a cab to the airport at 3:30 am. My only complaint would be the adjoining restaurant - service was friendly, but was way overpriced for the quality of the food we were served. Other than that, a lovely stay!

  • Stayed April 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 25 May 2014
Hola Kristin H., we have lots of couples stay with us and enjoy happy hours in the hot tub with a tall drink! The restaurant is not a soda and is located by the pool surrounded by gardens , so a quiet atmosphere has a small price, I will check on the food. We have a great front desk staff 24/7 , wonderful to know we were helpful . Thomas
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Madrid
1 review
Reviewed 24 April 2014 via mobile

I stayed alone and with friends for a total of four nights. The owner and staff were, friendly, efficient and took great care of us and to assist us in all our onward arrangements as well as giving us valuable information about the city. The hotel had charm, was clean, had all the amenities we needed, the beds were comfortable and each room had its own character the food was good and the bar staff attentive and friendly. It might not look much from the outside but it's a gem, I will certainly visit again.

Stayed April 2014, travelled with friends
Helpful?
Thank Jean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, 25 May 2014
Hi JeanD, Great review and wonderful to know we were able to more than meet your expectations. Fantastic you will visit again. Warmest regards Thomas
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Additional Information about Hotel Santo Tomas

Property: Hotel Santo Tomas
Address: Avenue 7 Between Streets 3 and 5 | Barrio Amon, 250 meters west of INS Building, San Jose 10101, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 76 Hotels in San Jose
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Santo Tomas 3*
Number of rooms: 30
Official Description (provided by the hotel):
A great downtown location in San Jose, Costa Rica. Hotel Santo Tomas provides free hot cooked to order breakfast, FREE Wi-Fi 20 Mbps, security box, swimming pool, hot Jacuzzi, gym, secure on site parking. Only four blocks from San Jose, Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens, flowers and covered terraces all to enjoy the volcano views here at Hotel Santo Tomas in San Jose, Costa Rica. ... more   less 
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