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Barcelo San Jose
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Reviews (1,648)
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690 - 695 of 1,648 reviews
Reviewed 30 January 2013

Nice, local hotel with a wonderful buffet. Nice tropical setting. Rooms were clean, well appointed, comfortable. Helpful staff. Located near the airport so it is convenient. A ways from downtown San Jose, but doable by taxi or shuttle. The hotel is isolated so you cannot walk anywhere from here. Great hotel for flying into or out of San Jose airport. Nice pool area; water is not heated.
Nothing else to do at or near the hotel but stay so that is why I am giving it only 4 stars.

Room Tip: Rooms on floor #1 have a nice patio.
  • Stayed: January 2013, travelled with friends
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Thank claudia b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded 31 January 2013

Dear Client,

Thank very much for taking the time to write a comment with regard to your visit to the Hotel Barceló San Jose Palacio and we are very proud to know that your stay was exceeding your expectations and that our staff made a great moment everytime.

For all of us, as part of the Barceló Hotels and Resorts, we strongly believe that each guest has a unique experience and it’s glad to know that you were satisfied with our services.

We do appreciate very much that you chose us to be your host in Costa Rica, and thank you so much for sharing with us a moment that mean so much for you.

Your continued patronage is the utmost importance, and hope you will allow us the opportunity to serve you again in the near future.

Best Regards,



Daniel Cabada
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2013

As a frequent traveler to Costa Rica I would stay no where else in the San Jose area after finding this hotel The staff is wonderful and the breakfast buffet has a great selection. The hotel staff is very accomodating and the grounds are beautiful. Daniel the concierege goes above and beyond as well as Roger and Hiener in the restaurant.

The reception desk has a young man named Andrey that is a true professional and the bellhops are punctual. If you want a safe and beautiful hotel this one is a good choice.

They stll need to address giving free wi-fi without a password everytime. There is a free airport shuttle to and from the airport. The pool is spacious and the pool bar and grill is has a nice touch.

Room Tip: There are basically 2 choices of rooms unless you get a suite, mountainview or garden view. The garden view is quieter and the mountain view at night with the city lights is beautiful.
  • Stayed: January 2013, travelled on business
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Thank dano044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded 31 January 2013

Dear Client,

Thank very much for taking the time to write a comment with regard to your visit to the Hotel Barceló San Jose Palacio and we are very proud to know that you are always satisfied with our facilities and services.

For all of us, as part of the Barceló Hotels and Resorts, we strongly believe that each guest has a unique experience.

We do appreciate very much that you chose us always to be your host in Costa Rica, and thank you so much for sharing with us a moment that mean so much for you. For our staff is very important to give the best service so our guests can feel comfortable and at home.

Your continued patronage is the utmost importance, and hope you will allow us the opportunity to serve you again in the near future.

Best Regards,



Daniel Cabada
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2013 via mobile

These an excelente plase near the airport and With good service. The food is awsome and the rooms are spacious. Everything from the Recepcion and the maids is perfect. I recoment these hotel to the tourist who are looking to be away from downtown San José .

  • Stayed: May 2012
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Thank Erik G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded 31 January 2013

Dear Client,

Thank very much for taking the time to write a comment with regard to your visit to the Hotel Barceló San Jose Palacio and we are very proud to know that your stay was exceeding your expectations and that our staff made your stay a wonderful moment.

For all of us, as part of the Barceló Hotels and Resorts, we strongly believe that each guest has a unique experience and it’s glad to know that you were satisfied with our services.

We do appreciate very much that you chose us to be your host in Costa Rica, and thank you so much for sharing with us a moment that mean so much for you.

Your continued patronage is the utmost importance, and hope you will allow us the opportunity to serve you again in the near future.

Best Regards,



Daniel Cabada
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2013

We came to Costa Rica as delegates for the International Convention of Jehovah's Witnesses. The Hotel was fantastic! Everyone at the front desk was very helpful, as well as the concierge and the bellhops. The room was very clean and we had a great view. I thought the buffet had a great variety of food, although a little expensive. We dined at the Japanese restaurant one night and I think they were understaffed because service took a very long time and they were out of many things on the menu. But overall the Hotel provides excellent food. I would definitely stay here again!

  • Stayed: January 2013, travelled with friends
    • Value
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Thank melang06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded 31 January 2013

Dear Client,

Thank very much for taking the time to write a comment with regard to your visit to the Hotel Barceló San Jose Palacio and we are very proud to know that your stay was exceeding your expectations and that you had a wonderful time in our facilites.

For all of us, as part of the Barceló Hotels and Resorts, we strongly believe that each guest has a unique experience and it’s glad to know that you were satisfied with our services and our collaborators.

We do appreciate very much that you chose us to be your host in Costa Rica, and thank you so much for sharing with us a moment that mean so much for you.

Your continued patronage is the utmost importance, and hope you will allow us the opportunity to serve you again in the near future.

Best Regards,



Daniel Cabada
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2013

Stayed first two weeks of January. Service was superb as was the breakfast buffet. Staff was helpful with transportation and arranging trips. We will definitely return. Restaurants also served good burgers and other fresh bar type food. Pool was large.

Room Tip: Ask for side facing stadium, quieter.
  • Stayed: January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NYbopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded 28 January 2013

Dear Client,

Thank very much for taking the time to write a comment with regard to your visit to the Hotel Barceló San Jose Palacio and all the staff is very proud to know that your stay was exceeding your expectations.

For all of us, as part of the Barceló Hotels and Resorts, we strongly believe that each guest has a unique experience and it’s glad to know that you were satisfied with our service, the food and the facilities of the hotel.

We do appreciate very much that you chose us to be your host in Costa Rica, and thank you so much for sharing with us a moment that mean so much for you.

Your continued patronage is the utmost importance, and hope you will allow us the opportunity to serve you again in the near future.

Best Regards,



Daniel Cabada
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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