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“Great Hotel”

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Radisson Hotel San Jose Costa Rica
Ranked #21 of 84 Hotels in San Jose
GreenLeadersPlatinum level
Port of Spain, Trinidad
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Hotel”
Reviewed 25 March 2013

I spent 3 nights at the Radisson Hotel San Jose, Costa Rica and I found it to be near perfect. I was there on business and didn't spend a lot of time in the hotel but the services that I did access were top notch. The WiFi worked perfectly from day one and never flagged. The staff was very friendly and helpful and the buffet breakfast was certainly 5-star. This hotel would be my first choice for business or pleasure the next time I am in San Jose. My only complaint: there was no BBC World Service and the CNN International feed seemed more like a domestic feed and didn't work all the time.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank nrgibson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, 26 March 2013
Greetings from Radisson San Jose Costa Rica

Dear Mr Gibson

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,136 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Italian first
  • Japanese first
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  • Any
English first
Dublin
Level Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 March 2013

I stayed in the hotel for four nights. We had a business meeting there. The staff were lovely and the event team was one of the best I have dealt with. Everything highly organised. They also went far beyond the call of duty to help me out on some emergencies. The event manager was fantastic (I don't have her name). Two negatives - location is not good - it is away from shops etc, you have to drive. Secondly we saw a few cockroaches including one that strolled across the table during lunch! Maybe normal in a warm climate and the hotel is quite old, but I would have expected a better standard from the Radisson.,

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmmmhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, 18 March 2013
Greetings from Radisson San Jose Costa Rica


On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Decatur, Georgia
Level Contributor
348 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 7 March 2013

This is your standard Radisson Hotel, with a beautiful pool and many water areas on the property. I stayed here on the first and last night of a tour of Costa Rica and was very happy with my room. The property is laid out so that it's very hard to find room numbers and I never found any elevators for upper rooms. I had two Sleep Number beds in my room. One was very comfortable but the other one would not hold pressure. The other amenities in the room were standard, with the exception of a very nice iPod dock that came in handy charging my iPhone.

The bar doesn't open until very late in the afternoon, and the room information says the breakfast restaurant is open from 6AM to 6PM but it is only open for breakfast. They have a nice selection of food at breakfast buffet, but not great compared to other world hotels. The entire property is fenced off and guarded so it made me not want to leave on foot to see what was nearby. The front desk was helpful when I had any questions.

Room Tip: You can pay the hotel front desk your SJO airport exit tax of $28 in advance. That saved me lots of...
See more room tips
  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Westgalady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, 8 March 2013
Greetings from Radisson San Jose Costa Rica

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!
Deeply regret the inconvenience you had during your stay we notified relevant departments to take necessary actions to ensure that such situations do not happen again in your next visit


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 March 2013

We stayed in this hotel 2 nights as part of our 10 days tour of Costa Rica. Probably one of the best hotel in San Jose. My wife was sick the first night we were there, the staff was more than helpful. Especially Melissa at the front desk. Breakfast buffet was very good. We ordered room service twice, good food both times. Nice and comfortable room, with decent amenities.

  • Stayed February 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank TibetVisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, 8 March 2013
Greetings from Radisson San Jose Costa Rica

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Augustine, Florida
Level Contributor
152 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 3 March 2013

All in all I think this is a good choice for a night or so in S.J., C.R. We stayed here after a flight for a winter vacation.
Beers are way overpriced at $4. each. And the hallways are endless, twists and turns with no signage to find your way to the lobby, I actually got lost and could not find my room.
Pillows are fluffy but then go flat and I was very uncomfortable. Sleep number beds, that's a nice choice.

Room Tip: Do not get at the end of the hall or you will be 10 minutes walk from the lobby if you need help and...
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WantToSeeItAll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, 8 March 2013
Greetings from Radisson San Jose Costa Rica


On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mukilteo, Washington
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 March 2013

Enjoyed the nice room, with free WiFi, and very comfortable bed, food was delicious, and staff helpful with any needs. Good business hotel, and if you like beautiful wood finishings, you would enjoy this hotel. Near the center of San Jose, and a good nights rest.

Room Tip: Ask for a room with sleep number beds
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edb78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, 8 March 2013
Greetings from Radisson San Jose Costa Rica

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Porto, Portugal
Level Contributor
92 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 26 February 2013

The room was comfy, clean, spacious, the bathroom was nice as well. The bed was quite comfortable, the decoration of the hotel is old fashioned and the pool area is reasonable.

Basicly it´s a nice place to sleep and leave as we did, to visit the rest of the country.
If you need to stay close tot he airport I advice another hotel as this one may be complicated cause of the surrounding traffic.
The hotel does not ssem secure to walk arround in the evning, either you grab a cab or use your car. The hotel taxis are double the price than other ones.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanna_Koltan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, 8 March 2013
Greetings from Radisson San Jose Costa Rica

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel San Jose Costa Rica

Property: Radisson Hotel San Jose Costa Rica
Address: Central Street & 3rd-15th Ave, San Jose 558-2120, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Casino Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Green Hotel in San Jose
#8 Business Hotel in San Jose
#10 Family Hotel in San Jose
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Hotel San Jose Costa Rica 4*
Number of rooms: 210
Official Description (provided by the hotel):
Boasting a convenient location near the historic city center, the Radisson Hotel San Jose, Costa Rica offers comfortable accommodations in the city's vibrant financial, commercial and government district. The hotel is also close to major attractions including the National Theatre, Golden Museum and a range of shopping and dining options. While staying with us, you will enjoy on-site amenities such as a Fitness Center, Executive Lounge, an on-site casino, spacious meeting rooms and two restaurants - everything you need for a truly exceptional hotel stay. Reserve your stay online today and experience the comfort and convenience of the Radisson Hotel San Jose, Costa Rica. ... more   less 
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Also Known As:
Radisson Europa Hotel And Conference Center
Radisson Europa Hotel San Jose
Radisson San Jose
San Jose Radisson

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