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“Excellent relax after long journey”

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Radisson Hotel San Jose Costa Rica
Ranked #22 of 77 Hotels in San Jose
GreenLeadersPlatinum level
Reviewed 2 July 2014

We stayed in the hotel twice. At the beginning and we had to return at the end of our journey. The first time we were very nicely welcomed and the room was very nice. We enjoyed a lot breakfast time. That was amazing. Selection, fast service and we could sit outside by the pool area. The only small negative was a reeeeaaaallllyyyy cold pool :-) it was like an ice. But we survived :-)

And the staff was excellent. We forgot a coat and they returned it when we came back. Excellent.

Thanks for a great stay

  • Stayed: December 2013, travelled with friends
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1  Thank Michal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this reviewResponded 4 July 2014

Greetings from Radisson San Jose Costa Rica

Dear MichalOz:

Kindest regards from all our staff and my own, we want to thank you for taking the time to write about your experience at our hotel and your visit to the country, we are pleased that your stay and our services were first class, it hurts we could not please him with the pool, all here are looking forward to the opportunity to get back to serve again when traveling through this area.

Sincerely

Jose Pablo Zarzosa M.
Guest service Manager
Radisson San Jose
Tel 2010-6000 Ext 5555

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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396 - 402 of 1,221 reviews

Reviewed 23 June 2014

Very confortable location with all necessary to do business. It counts with room adapted to do work business meetings and the breakfast is spectacular!!! Located en the middle of downtown San Jose, Costa Rica with all the basic services included...just for businessman.

Room Tip: no tips...this hotel is located in the middle of downtown San Jose...all of them are very confortabl...
  • Stayed: May 2014, travelled on business
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1  Thank JuanyMonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this reviewResponded 26 June 2014

Greetings from Radisson San Jose Costa Rica

Dear JuanyMonica:

Yours sincerely from all our staff and my own, with this we thank you for taking the time to share your experiences during your stay in our hotel, everyone here is very pleased that the services offered were your total satisfaction , and his first class stay with business style, hope to get to have the pleasure of returning to serve again when traveling through this area and this beautiful country.

Sincerely

Jose Pablo Zarzosa M.
Guest service Manager
Radisson San Jose
Tel 2010-6000 Ext 5555

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

the hotel is not located in a nice area, I advise you to take a taxi when you´ll go downtown. The rooms are big but many of them, mine, was located LONG way from the reception with many corridors to the left and the right, not easy to find the first day. And - then starring into a wall. Wifi worked well. The food was OK but not what you except from a 5 stars property. The worst was the staff, not friendly at all

  • Stayed: October 2013, travelled on business
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1  Thank gullabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this reviewResponded 17 June 2014

Greetings from Radisson San Jose Costa Rica

Dear gullabella:

A great greeting from all our staff and my own, to the present we ask the most sincere apologies for the services provided and that our facilities were not to your liking, if you appreciate that we do know the details that we can improve, so to provide better service and we hope to have the chance to serve for so exceed their own expectations on your next view to this beautiful country.

Sincerely

Jose Pablo Zarzosa M
Guest service Manager
Radisson San Jose
Tel 2010-6000 Ext 5555

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

I enjoyed my stay here. Based on the mixed bag of Tripadvisor reviews, I didn't know what to expect. As a Club Carlson gold elite member, the hotel was kind enough to provide me a complimentary upgrade to one of their nicer suites. The decor and furnishings of the room were definitely older and would benefit greatly from an update. I can imagine how drab some of the regular rooms must look. The bathroom in the suite was very large and had nice amenities. Wifi worked fine throughout my stay. The breakfast was complimentary and had a nice spread both days I was there. They had a podium/desk in the breakfast area, but I wasn't sure whether or not I was supposed to check in with them or give them a room number before eating breakfast. Service was generally fine from all the staff I encountered, but 2 different people at the front desk quoted me 2 different rates for how much I'd have to pay for the airport departure tax. It seemed one guy was charging a few more dollars than the other. The hotel gym was actually a mini version of a Golds Gym...not as big as a gym in the US, but perfectly equipped with the machines you'd need for a good workout. The location was fine and a quick taxi ride away from the main attractions and restaurants I visited in San Jose. Just be sure that all taxi drivers turn on their meter as some try to get away with ripping off tourists by trying to charge a higher flat rate at night. Overall, the hotel fit the bill for all my needs as a tourist & I would recommend staying here.

Stayed: March 2014, travelled with friends
1  Thank Manny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this reviewResponded 11 June 2014

Greetings from Radisson San Jose Costa Rica

Dear Manny C:

Kindest regards from all our staff and my own, with this we thank you for sharing your experiance at our hotel, and enjoyed all our services and the benefits of belonging to the club Carlson, if we apologize for the confucion our reviewers have caused him to fees of services offered, are already taking the necessary steps to ensure that such situations do not happen again, and hope to have the chance to serve on a next visit to this your hotel.

Sincerely

Jose Pablo Zarzosa M.
Guest service Manager
Radisson San Jose
Tel 2010-6000 Ext 5555

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

Excellent rooms, breakfast reasonnable. The Wifi is good, and there is a gym on-site. Service is OK and the restaurant is worth a try. Location seems not too central, but connections are fine. Overall, recommended.

  • Stayed: April 2014, travelled on business
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Thank Moritz73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this reviewResponded 11 June 2014

Greetings from Radisson San Jose Costa Rica

Dear Moritz73:

Thanks for taking the time to share your experience at our hotel and all the services provided, we are grateful that your stay was first class.

On behalf of all staff of Radisson and my own, we would like to thank you for your choice and we hope to see you again when you travel to this area.

Sincerely

Jose Pablo Zarzosa M,
Guest service Manager
Radisson San Jose
Tel 2010-6000 Ext 5555

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

I picked this hotel due to its location and price and I think I made the right decision. It is located about 30 min from the airport and has parking. We arrived late around 10pm so pretty thankful that the check in time took no time. We ate a light dinner at the restaurant lobby, decent but not the greatest.

The room is very spacious with lotsa woods if that's your preference. We were not able to close the curtains though which was quite disturbing because we didn't want people to see inside and also we wanted to sleep in after arriving so late. It was screwed to the wall and we didn't want to pull and break it and also too tired to call for help.

The next morning, my husband used the gym. He said it was sufficient though he had to turn on the ac himself. Afterwards, we walked downtown for breakfast at Mercado Central. It is a steep walk, about 15-20min depending on how fast you go.

Overall it was a decent practical hotel for your quick obligatory pit stop at San Jose before you explore the rest of Costa Rica.

Stayed: May 2014, travelled as a couple
Thank Agustinkwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this reviewResponded 10 June 2014

Greetings from Radisson San Jose Costa Rica

Dear Agustinkwo:

Kindest regards from all our staff and my own, all our staff are very pleased for choosing us for your stay and to serve as a strategy to plan your visit to our beautiful country, and that the services offered were total welcome all here hope to have the chance to serve you again when traveling through this area.

Sincerely

Jose Pablo Zarzosa M.
Guest service Manager
Radisson San Jose
Tel 2010-6000 Ext 5555

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

While in San Jose to evaluate a business opportunity, I stayed at the Radisson-San Jose hotel. I found it a great location for seeing things in the city and for all my related business and communication needs. The hotel property is first class with a selection of restaurants and bars. The rooms are typical Radisson style with all the expected amenities. Great courtyard and pool area with the typical Costa Rican tropical folage. The hotel is just a $3 taxi ride from the major shopping areas of downtown; a bit farther from the Santa Ana malls.Being a few blocks out of the traffic made for a quieter stay.
The staff was excellent in helping me to arrange some last minute travel plans, including a day trip down to Quepos for a business meeting. In all a great place to stay in San Jose for business or pleasure.

Room Tip: Higher floors are quieter if you are on the street side.
  • Stayed: April 2014, travelled on business
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Thank CaptJason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this reviewResponded 3 June 2014

Greetings from Radisson San Jose Costa Rica

Dear CaptJason:

Kindest regards from all our staff and my own, with this we thank you for choosing us for your stay in San Jose, we are pleased to know that our services were your total satisfaction, all at the hotel are extremely grateful for your wonderful comments, and hope to have the opportunity to visit us again in the future to return to exceed your own expectations.

Sincerely

Jose Pablo Zarzosa M.
Guest service Manager
Radisson San Jose
Tel 2010-6000 Ext 5555

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel San Jose Costa Rica

Address: Central Street & 3rd-15th Ave, San Jose 558-2120, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in San Jose
#5 Casino Hotel in San Jose
#5 Green Hotel in San Jose
#8 Business Hotel in San Jose
#10 Family Hotel in San Jose
Price Range: £54 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Hotel San Jose Costa Rica 4*
Number of rooms: 210
Official Description (provided by the hotel):
Boasting a convenient location near the historic city center, the Radisson Hotel San Jose, Costa Rica offers comfortable accommodations in the city's vibrant financial, commercial and government district. The hotel is also close to major attractions including the National Theatre, Golden Museum and a range of shopping and dining options. While staying with us, you will enjoy on-site amenities such as a Fitness Center, Executive Lounge, an on-site casino, spacious meeting rooms and two restaurants - everything you need for a truly exceptional hotel stay. Reserve your stay online today and experience the comfort and convenience of the Radisson Hotel San Jose, Costa Rica. ... more   less 
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Also Known As:
Radisson Europa Hotel San Jose
Radisson Europa Hotel And Conference Center
Radisson San Jose
San Jose Radisson

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