Hotel seemed to be under new management and is doing its best to fix itself up. Having arranged through them, we chatted with an owner & an employee about what ended up a sketchy airport taxi pickup. Instead of our names on a sign, a random/unprofessional appearing man showed me my name on a cell text instructing us to wait "10-15 mins" (which ended up being much longer).
Hotel staff went above & beyond volunteering to upgrade our room and get it ready quickly even though we arrived before 11 AM. Various staff members were friendly & quite helpful. The room shared by us 3 travelers was comfortable and the bathroom was adequate too. There's a safe in the closet to store valuables--nice that it didn't require an additional charge for its use. Our room faced the welcoming patio area which was lively with guests during the day. May I suggest to pay in USD cash to avoid a higher charge on your credit card. (They use their own exchange rate charging in Costa Rican colones. It was an unpleasant surprise to end up with 10 dollars more on my card according to their exchange rate.)
The hotel is within easy walking distance to the park & main plaza area. We felt safe walking--even at night when we had to pass by some shady characters and a hooker or two.
We'd definitely use this hotel if we return to San Jose.
- Official Description (provided by the hotel):
- The only hotel with secluded garden in downtown San Jose, walking distance to all points of tourist interest, bars, restaurants, clubs, movie theaters, bus stations, museums, etc. 10 elegant, well appointed guest rooms. Free Internet terminal and wireless. ... more less
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- Also Known As:
- Kekoldi Hotel San Jose