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Hotel Le Bergerac Boutique
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Reviews (436)
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All reviewslos yosescosta ricaprivate gardensan pedro mallthe hotel staffminute walk to downtowncharming hotelwithin walking distancerice and beansbreakfast includedstayed here for one nightneighborhoodtropicalsupermarketcabtours
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Reviewed 7 April 2010

My partner and I stayed 2 nights at Hotel Le Bergerac. From the moment we arrived until the time we left, we were impressed with the high quality of customer service shown us. In particular, we were very impressed with Saira and Roberto. They were both personable and professional. The other employees were pleasant as well. We really liked the gardens and pleasant, warm, and clean environment of the hotel. We highly recommend this hotel.

  • Stayed: April 2010, travelled as a couple
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Thank GeraldWalter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2010

We stayed at Le Bergerac a total of 8 days during our explorative honeymoon in september. The hotel is very nice, very clean and is situated in a secure area of the city. But the real treasure of the hotel is the staff. Even though we´ve traveled a lot before, we never encountered such a friendliness, helpfullness, warmth and true interest. This was the case from the maid to the receptionist. We truely recommend this hotel to everyone going to San Jose - whether for business or pleasure.

  • Stayed: September 2009, travelled as a couple
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Thank CopenhagenSunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2009

We have just returned from a fantastic trip to Costa Rica having stayed at the Hotel Le Bergerac and the beginning and again at the end of our trip. On both occasions we were warmly welcomed as soon as we arrived and shown to a lovely room which was a welcome sight after all our travelling. Our room was very comfortable with a good bathroom and also had a small private patio area surrounded by a lovely garden. We decided to eat in the hotel's restaurant Cyrano's during our first visit to the hotel. We started with a cocktail at the bar followed by a delicious meal. The service was good and very friendly. We both thought that the relaxed atmosphere and the choice of food was exactly what we wanted. It was nice to think that we had both the hotel and restaurant to look forward to at the end of our stay in Costa Rica. We would definitely recommend the hotel to anyone who is visiting or passing though San Jose.

  • Stayed: December 2009, travelled as a couple
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1  Thank naturesart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2009

Stayed for 4 nights during a business stay. The staff could not have been more friendly. Every day I was greeted with a genuine smile.

The location wasn't super close to downtown, but was easily walkable. It was convenient for my trip because I could walk to my company's office. There is a mall a few blocks away, as well as a grocery store. It has much more of a neighborhood feel.

The selection at the restaurant was a bit weak, but it was fine for one night.

It was a great value!

  • Stayed: December 2009, travelled on business
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Thank Octobergal78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2009

This used to be a fine, fine hotel with the best French restaurant in San Jose. I have stayed here for over 15 years, but never again. The restaurant has been replaced by a third rate cafe with over priced and dull menu.

The worst is the attitude of the reception personnel including the manager.

  • Stayed: November 2009, travelled on business
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2  Thank jaguarToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lebergerac, Manager at Hotel Le Bergerac Boutique, responded to this reviewResponded 22 December 2009

Dear Sr.

First of all we want to thank you for joining us at hotel Le Bergerac during your visit to our country. It means a lot to us when a costumer share his experience at the hotel because that way we have the opportunity to improve ourselves in order to give a better service.

The staff that received you during this occasion has been in this business for a long time, and our intention has always been to provide a quality service on which the guest can find a special ambiance and a much more personalized attention in a friendly environment.

We are sorry that you were not able to find the restaurant L'ILe de France. His chef & owner decided under good and friendly terms with the hotel to change its location, and the hotel decided to open its own restaurant Cyrano's in order to satisfy the guests needs during this coming season 2010.

Our new restaurant offers a good selection of the best dishes of the America's. We have received good comments about service & food so far however we understand that some clients have different preferences.

We would like to offer our depth apologies for any inconvenient that we could cause to you. We hope you can come soon to visit us again in a near future.

Sincerely yours,

Lilliam Vega U
General Manager

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