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“Comfortable and affordable”

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Hotel Casa Roland San Jose
Ranked #29 of 76 Hotels in San Jose
Certificate of Excellence
West Dundee, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Comfortable and affordable”
Reviewed 10 July 2013

I love it when I find nice places near the airport. It was like living in a local home, very nicely decorated and at a very affordable price. I wish I could say the staff was glorious but sometimes I felt they were in a hurry and didn't have much time to answer some question I had. They weren't rude, but I felt I bit left out. Apart from that the room was nice but I requested my cleaning to be done first thing in the morning and they only did it on my second day as I had requested, not a big issue, but I think they should write down guests requirements.

Room Tip: Top floor, if you can get it.
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  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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109 reviews from our community

Traveller rating
    64
    24
    15
    5
    1
See reviews for
24
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
San Mateo, CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 July 2013

We stayed here for a night before taking Nature Air to Drake Bay. After arriving at the international airport, and changing money upstairs at the departure area (getting a full 100 colones extra compared to the changers in the arrival area), we took an orange cab to Casa Roland. The driver recognized the name of the place right away. Cab fare came to $25.

Jessie at the reception was very welcoming. I wonder if she lived in the US--she spoke English without an accent. I had called the day before to ask for advice, since I was reluctant to make a reservation because of iffy flying weather, but she said they had lots of room on that day, which they did. We had no problem when we arrived, and she gave us the rate she mentioned on the phone, along with a nice room. I paid USD cash and got a decent exchange rate (503) although there wasn't a cash discount per se. She also helped us figure out what time we'd need to be up to make our plan, and set up a wakeup call.

We stayed in 124, which is a junior suite, and is in the back, and very quiet. The room has two windows, although there's no view; about 4 feet beyond the windows is some kind of sun screen. It was super quiet. The wifi signal is great and the hot water worked well. Nice, spacious room. I guess this is an old mansion so the rooms are laid out in groups of 4 or 5 with a seating area in between, and entertaining art.

Since we rolled in at 1pm with nothing in particular to do, we decided to walk to the mall about 1km away. It's a nice enough neighborhood so this wasn't an issue during the day. No idea how it is at night, but there are nice-ish houses around that area, and closer to the mall it gets higher end. We saw a few security guards, and also some police presence. We never felt unsafe.

On the way to mall there's a few restaurants, and then the mall has a food fair, and smattering of stores, and a cool café called Azafran. We saw lots of public buses on that road too. The walk was a nice way to introduce my wife to a costa rican neighborhood. We also happened on a high end grocery store called "Fresh." Prices were pretty similar to California, except some items like fruit juice seemed a good idea, and some imported items seemed expensive.

This was a great place to stay on our way to Drake Bay.

Room Tip: We stayed in 124, which is a junior suite, and is in the back, and very quiet. The room has two wind...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank paulkon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 June 2013 via mobile

My wife and I stayed here the night before we took a nature air flight to Manuel Antonio. The room was clean and reasonably priced. The hotel provided breakfast and was a short trip away from both San Jose international airport and the small airport in pavas

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Davb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Coquitlam, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 April 2013

Stayed here on the recommendation of regular clients. Decor is very dated but the staff are wonderful and very friendly. Spent some time in the lobby bar in the evening and staff were eager to engage you in conversation. Everything was spotless throughout. About a twenty minute drive to SJO in the morning traffic.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PocoPair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Salem, New York
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 April 2013

A delightful change from the "cookie-cutter" hotels. We stayed there one night before flying to Osa. With several stairways, alcoves, and sitting areas, it was fun finding the route to our room. Breakfast was made-to-order and excellent. The staff was especially helpful and friendly.

  • Stayed January 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank KenMyrna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 22 March 2013

We stayed here on a layover between arrival in San Jose and departure to the Osa Peninsula via San Jose's domestic airport. It was about 5-7 minutes by taxi away from the airport so perfect to get to for our early morning domestic flight. The staff is very friendly and helpful and the place itself is an interesting maze! Every corner is unique and decked out with interesting decor or art. The rooms are modern, clean and very spacious. We were a group of 8 and most of us were placed in this apartment type place with various bedrooms and a communal sitting area and kitchen. Our breakfast was also served to order. The only downside is that it is a little far from downtown San Jose and the international airport (about a 20-25 minute taxi ride which was about $25-$30 each way depending on traffic).

Room Tip: IF you are a group or a family booking various rooms, ask for the apartment/suite area down a flight...
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelover007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 February 2013

My husband & I stayed at Casa Roland last week for 2 days. This is a unique hotel, very
cosy with great local artwork on all the walls. There are numerous levels to the hotel and
nooks & crannies with sofas & chairs - it is like an big, multi-level home. There is a nice covered
patio area at the front entrance, a small bar near reception and a dining room for breakfast (which
is included in the room price and is made to order). The staff speak excellent English and are
extremely helpful. We will definitely use Casa Roland for any future trips to San Jose.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank casamadara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Casa Roland San Jose

Property: Hotel Casa Roland San Jose
Address: At the End Of Rormoser Boulevard | 150 mts south, Pavas, San Jose 10110, Costa Rica (Formerly BEST WESTERN Hotel Casa Roland)
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #29 of 76 Hotels in San Jose
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Casa Roland San Jose 3*
Number of rooms: 27
Official Description (provided by the hotel):
Casa Roland San Jose is conveniently located near downtown San Jose and Tobias Bolanos Airport, making our hotel perfect for business travelers and vacationers alike. The hotel boasts 27 rooms plus an executive room and two luxury suites. All of our rooms are exquisitely decorated and come with queen-size beds, air conditioning, ceiling fan, mini bar, cable TV, telephone and hot water. All guests can enjoy high-speed internet access and a state-of-the-art gym. Additionally, we offer an excellent restaurant specializing in international cuisine and a fully equipped business and conference center. Casa Roland San Jose is a great springboard for enjoying day trips to steaming volcanoes, whitewater rafting, majestic waterfalls, coffee plantations and much more. The capital city's vibrant nightlife and wide range of excellent dining and shopping are at your doorstep. ... more   less 
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Also Known As:
Casa Roland Hotel

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