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“Cute! Great Value!”
Review of Hotel Kaps Place

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Hotel Kaps Place
Ranked #27 of 78 Hotels in San Jose
Certificate of Excellence
Reviewed 25 June 2009

My husband and I stayed here the night before we flew out of Costa Rica. We found this hostel/hotel to be quite nice, especially when you consider the low cost.

This hotel is really more of a compound. You go through the security gate and there are all sorts of hangout spaces and indoor gardens to relax in. When we were there we found the atmosphere quite restful and quiet. The common spaces are decorated with pretty mosaics which we found charming. They offer tea and coffee and breakfast (simple...cereal and toast). The rooms are decorated in a quirky manner, with different colors for each room. I found the rooms to be clean and neat and the bed was pretty comfortable. The shower was on the cool side, but you will find if you travel in Costa Rica on a budget that hot water can be hard to come by!

It is located near the arts district (Barrio Amon), and we felt quite comfortable walking around during the day viewing the interesting architecture and visiting the market that is a bit further away. There are some quite nice restaurants in the Barrio Amon district for the foodie in you. This is how my husband prefer to spend our travel dollars, and we were pleased with the variety and quality. The immediate neighborhood might seem dodgy to a typical American traveler, but in my opinion it was safe. Also, ask the owner about local lunch places if you are looking for an authentic workman's meal.

If you are looking for luxury, this is not the place, but for a budget traveler it's pretty heavenly! Quite, pretty, safe, conveniently located. An excellent value!

  • Stayed: November 2007, travelled as a couple
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1  Thank msg0lightly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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203 - 209 of 314 reviews

Reviewed 24 April 2009

My husband and I stayed for a couple of nights in Costa Rica. I felt like I was a house guest not a hotel guest due to the hospitality and warmth of the hosts. All amenities are provided and Karla, the manager, will go out of her to accommodate any guest requests. The staff is very polite and professional. The hotel itself is pretty, quaint and very secure. I would certainly go back and recommend to others.

  • Stayed: December 2008, travelled as a couple
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Thank Aamna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2009

This little gem located in San Jose has an outstanding staff. They are well prepared to provide an excellent service to every guest. The hotel has everything you would like to have when you are away from home, actually feels like home! It has awesome rooms, clean, colorful. I did not have any planned for my trip, I decided to talk to the staff, they gave me you very insightful explanations of what I had in mind to do while I was there, but the staff basically planned my trip.

By the way, I don’t want to forget, you will get all this service for a excellent price. I live in NY and every time somebody asks me where I can stay if I go to Costa Rica, the first thing that comes to my mind is Kaps Place, too bad this is not a hotel chain, but you will experience a great welcoming if your first stop is in San Jose.

  • Stayed: December 2007, travelled as a couple
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Thank alonj81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2009

I have stayed at Kap's Place several times throughout the years since the guesthouse opened opened, perhaps ten years ago. Each time, Karla and the hotel staff have been warm and friendly, extraordinarily attentive, and clearly, completely oriented toward highest quality customer service. All of my needs have been met promptly and with cheer and enthusiasm. The staff has coordinated great tours and excursions to other parts of the country, going far out of their way to locate obscure hotels or restaurants that I have sought.

The Kap's Place experience really is "a home away from home"--but better! I feel completely safe (as a single, 20-something woman) traveling to and from the hotel by foot or taxi to nearby parks, restaurants, and downtown San Jose (a short walk). I would have no reservations about staying in the hotel, and would recommend it highly. You will leave knowing that you have a family in Costa Rica, and will return as soon as possible to re-live the experience.

  • Stayed: December 2007, travelled solo
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Thank vivalapuravida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2009

My sister and I stayed here a while ago based on so many favorable reviews. It was indeed affordable, clean, and the staff was hospitable upon our arrival. As we decided to settle for the evening in our room, I looked out our 2nd floor window onto the street and noticed a man looking into our room, masturbating. It was dark outside, the light in our room was on, and the curtains didn't sufficiently cover the windows completely, making much of the room visible from the street. We decided to bring this up with the management, in hopes they would be able to address our discomfort with this situation. The women we talked to dismissed our concern with an attitude that made us feel rude for bringing it up, saying he was harmless and that we should just ignore it. I don't doubt he was harmless, but I certainly don't feel comfortable knowing someone is staring into my room and getting off on it. We returned to our room, I phoned the hotel across the street (Aranjuez Hotel) because it too was thankfully listed in our Lonely Planet guide. I told someone our problem and an employee of the hotel promptly went outside, handed the offender a cigarette and he relocated down the block. Sure he kept masturbating but I'd rather him do his deed without making me feel like was part of a show. I don't think it's unreasonable for us to have found this to be an unpleasant experience.

  • Stayed: July 2006, travelled with friends
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2  Thank JauntyAlouette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KapsOwner, General Manager/Owner at Hotel Kaps Place, responded to this reviewResponded 7 April 2009

I am writing to apologize for your experience ma'am. I am truly sorry you had to witness an unpleasant scene from your room. After contacting every worker I have on staff and calling each regarding this issue I reread your comment and noticed your visit was on July 2006. I am unsure of your purpose in publicly communicating this experience 3 years later. All guests know I live at the hotel and am here to immediately resolve problems -- it would have been as easy to move you to another room. I am the only manager the hotel has had and know (based on our rules, morals, careful screening of guests, etc.) that issues like these are our top priority, along with safety, service and cleanliness. I am easy to contact -- now I provide my cell phone to guests on the website. We offer 24 hour service here to everyone and make sure they are comfortable. The only female on reception staff at that time is Fidelia (who has been here 10 years but does not work evenings and is still here and highly commended for her service and dedication). Our hotel is physically improved now and should you have the opportunity to visit again you can witness the changes. However our standars in service remain high and only get better. Again, we are sorry for your experience and wish we could have solved your discomfort at that time in 2006 if we were aware of the situation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2009

I stayed at KAPS PLACE as I had a few things to take care of in San Jose in preparation to go to Quepos where I am working on an eco-retreat. I was pleasantly surprised by the 'round the clock support from informed staff. The value was great and I felt like I was staying at the home of a dear friend. Everything and everyone was so comfortable. While I knew where I was going, I observed the KAPS PLACE staff going above and beyond to help other travelers find hotels in other areas when none seemed available. I recommend KAPS PLACE as a friendly clean accommodation for those that need a landing pad in San Jose

  • Stayed: February 2009, travelled on business
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Thank pumapuravida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2008

We arrived in San Jose and was picked up by a waiting cab at the airport. Once we had arrived we were checked in and shown to our room. The hotel is uniquely decorated with a very caribbean feel. Although the hotel was small the rooms were nice sized, clean and tidy. We were really happy with the location as we were close to downtown, shopping and other tourist activities. Although the neighborhood is nice we felt safer being in a very secure environment and next to several universities. The hotel staff was good at setting up a trip to go whitewater rafting and actually negotiated a pretty good discount for us. We would recommend this hotel to anyone but be advised they have rules that are not typical for other hotels but we felt the rules kept the riff raff from loitering out front of the hotel and from us being bothered at night. Overall great hotel, great price and great service. We will stay there in future trips to San Jose.

  • Stayed: August 2007, travelled with family
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1  Thank jayhawkfrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Kaps Place

Address: #1142 Street 19 | Between Avenues 11 & 13 Barrio Aranjuez, San Jose, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in San Jose
#15 Business Hotel in San Jose
Price Range: £33 - £42 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Kaps Place 2*
Number of rooms: 32
Official Description (provided by the hotel):
An authentic Costa Rican family will host and meet your needs providing accommodation, travel agency & personalized services (Spanish lessons, Post Surgery Care & meals). A clean, safe, colorful & comfortable setting w/kitchens, 1st class beds, safety boxes, cable TV, hot water. Complimentary: breakfast buffet, tea, coffee, WiFi, internet access, luggage storage & VOIP calls to more than 60 countries. Walk to: downtown, Gold, Jade & National Museums, National Theater, Plaza de la Cultura, Bolivar Zoo & Central Market. No sexual tourism. We also offer: Free Special Breakfast Buffet Free maps and tourist information Free fresh linens Free luggage storage Free Wifi internet and PC's with internet unlimited Free Parking Free table games (pool , pingpong & fussball) Kitchen facilities Free DVD movies/hometheater Book Exchange Hot showers Reception 24/7 And more…. In addition (optional & for extra fee) Laundry Service Airport Shuttle – Private service 24/7 Free International & local phone calls Tours Booking Car rental Bottled water, juice, beer and sodas for sale Discounted tours Spanish, dance, yoga & cooking lessons Massage &beauty in-house service Medical & post surgery recovery assistance Extra info Just 12 minutes walking distance from San Jose downtown Supermarkets, bars, restaurants, hospital, clinics, around the hotel Breakfast & taxes are included in the rate Front desk 24/7 Check in: 2:00 PM (if the room you booked is clean and available when you get here, you can check in) Check-Out: 12:00 MD (you can leave your bags in our luggage Room and pick it up later on) We offer anything you need during your stay. Kaps Place is Your home away from home "Su Casa en San Jose" PURA VIDA!!! ... more   less 
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Also Known As:
Kap`s Place Hotel San Jose
Kaps Place San Jose
Kaps Place Hotel San Jose

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