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“Sets the hospitality standards...”

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Apartotel La Sabana
Ranked #3 of 77 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 5 June 2013

We stayed here recently after reading such nice reviews. As previously stated, breakfast is consistently good, always fresh fruits and juices and a good variety of other choices. The rooms are a nice size and set up. The views from our room were amazing!! But what impressed me the most was the hospitality of the entire staff. Each staff member that we met was friendly and helpful. Several times Yonder and Mauricio were around to assist us in way or another. They should be commended for their reputation of good service, not only would I return, I would suggest it to others as well. If I could make one suggestion for improvement, it would be the wifi. It was hard to keep a connection.

  • Stayed: June 2013, travelled with family
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1  Thank mansix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 7 June 2013

Thank you for such a nice review! We are very very furtunate to have such a wonderful team, they really are an inspiration to everyone!! Thank you for your comment on the Wi-fi. We have already changed the location of one of the main Access Points, it is working very well now. Sorry for the inconvenience this may have caused. Hopefully, you will see the improvement during your next visit. Best regards and thank you!

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622 - 628 of 900 reviews

Reviewed 13 May 2013

My husband and I have stayed twice at this hotel in 2013 for lengthly stays as we had dental work done in San Jose, and we have grown to love it. The staff is so welcoming. Christian the manager greeted us by name when we returned for a second visit, and all the staff are cordial and helpful with booking tours, restaurants, etc. We love the location and the discreet scale of the hotel. It is quiet and beautifully appointment with art, tilework and sculpture in the common areas and rooms. The price is very reasonable and they offer a dental discount, and a tray of soup and other soft food, so welcome after a long day at the dentist. It is right across the street, too, from Park Cafe, one of the best restaurants/antique shops in the city, and half a block from the large Parque La Sabana. Lots of Costa Ricans stay here for business and many Americans getting dental work done in San Jose. We'll be back.

Room Tip: We've had kitchenettes on both sides of the hotel and both are quiet and fine. We like the stre...
  • Stayed: May 2013, travelled as a couple
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Thank MaryRobert007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 15 May 2013

Thank you for such a great review! We are so glad you enjoyed the special menu for our dental-treatment guests. It is just a small token of our appreciation; we know a long day at the dentist chair con be both physically and emotionally demanding! All our artwork and tile work is done by local artist Patricia Barrantes, the paintings in the rooms are all done by my mother Rosa Cheng. We are so proud of them! We hope to see you again very soon and hope you have a wonderful day.

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Reviewed 7 May 2013

Walk around the room floors for just a few minutes in bare feet and your feet will be BLACK on the bottom--my friends' room was the same. Next day I saw the reason why----housekeeping has to use a bath towel, instead of a regular mophead, mounted on a mop pole to mop the floors and halls---and with no mop bucket for rinsing either ! Rooms and halls always seem to just be given a quick vacuuming since mopping them is ineffective anyway. Management needs to properly equip the housekeeping employees so they can do their job.

  • Stayed: March 2013, travelled with friends
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3  Thank rickeroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 9 May 2013

We are very sorry and preoccupied about your experience regarding the floors in the rooms and hallways. This morning we had a meeting with all housekeeping personnel and discussed your review and the need to improve in the cleanliness of floors. It was a very productive and positive meeting. With the housekeepers participation as well as new supervision methods and practices, we are sure we will be able to improve. We thank you for sharing this with us and for giving us the opportunity to be better every day. Hopefully, you will give us another opportunity and visit us again, so that we can share the improvements with you. Best regards.

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Reviewed 7 March 2013

I spent a week at the Apartotel La Sabana, and was a very wonderful location to reach the city center, very safe, friendly and good price.

Is located close to a beautiful park, some restaurants, and you can take a taxi, that is not expensive, and reach the city center, or go to the Mall (Multiplaza Escazú was really nice),

Good traditional breakfast, and don't miss the pool......
Also free cold bottled water to drink close to the rooms, for you to serve....

Nice stay!!!!!

  • Stayed: June 2012, travelled on business
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1  Thank irenita_vina_del_mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 8 March 2013

Thank you for sharing your experience! We are so glad you enjoyed our location. We think we have the best of both worlds: accessible and private at the same time. A short 3 minute taxi ride will take you downtown, and at the same time you will feel in the middle of the tropics enjoying a sun bath next to our pool, surrounded by mosaic art and humming birds zooming by. We hope we can serve you again in the future, best regards!

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Reviewed 3 March 2013

Why would you go anywhere else? This little gem is in a great location, the room is awesome, the grounds and pool beautiful, I found great resaurants nearby, and the staff is fantastic! Become friends with Yonder and Francico at the front desk and you never have to question the response. You can't get any better service at the Waldorf. I want to move in...great breakfast and coffee. Yowzer! Stephen Z.

Room Tip: Rm. 15 if you are solo.
  • Stayed: March 2013, travelled solo
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2  Thank stephen z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 4 March 2013

Wow, thank you for such a great review! We are very proud of our staff, they are such a special group of people. I am sure they would be delighted if you permanently moved in with us! We hope to continously improve and to always be able surprise you with something new everytime you visit. Thank you for considering us your home in San José. Best regards.

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Reviewed 2 March 2013

This little hotel was great!! The rooms were clean, the staff was very friendly and most spoke English fluently. The breakfast was delicious. The rooms were a good size and lovely. The pool and courtyard area was beautiful and calm. This was a great place to stay!

Room Tip: Try and stay away from the rooms near the parking lot, but even then it was not bad at all.
  • Stayed: March 2013, travelled with friends
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1  Thank Theresa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 4 March 2013

Thank you for your lovely review! We are so glad you enjoyed your stay and had a chance to relax and soak in the tropical sun at our pool. It is a very special spot in the hotel, the mosaic work around the pool and on the fountain was done by local artist Patricia Barrantes. Hope to be able to serve you again in the future! Best regards.

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Reviewed 27 February 2013

We have stayed here several times in the past 2 years. it is a small hotel on a quiet street just 3 blocks from La Sabana Park and national stadium. Very good base for exploring the San Jose area. Just 15 minutes from SJO on the edge of downtown area. Rooms are very comfortable, good breakfast included, enclosed parking area and great staff. Fast food to nice restaurants within walking distance. Grocery stores nearby, Apartments with full kitchens available at less that $100 per night.

Room Tip: Ask for a room in the back away from the street. Its a quiet street but there is some traffic and f...
  • Stayed: September 2012, travelled as a couple
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2  Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 28 February 2013

Thank you for your nice review! We are very proud of both our location and our staff. As we say, we have the best of both worlds: accessible and private location at the same time! As a team, we strive to also have the best of both worlds: provide service which is highly efficient yet personal. Hope to continue having the pleasure of serving you when you come to San José. Best regards!

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Additional Information about Apartotel La Sabana

Address: Sabana Norte | From Rostipollos Restaurant 150 Meters North, San Jose 658-1200, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in San Jose
#3 Family Hotel in San Jose
#3 Romantic Hotel in San Jose
#5 Business Hotel in San Jose
Price Range: £66 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartotel La Sabana 3*
Number of rooms: 32
Official Description (provided by the hotel):
Apartotel La Sabana is the perfect mix between an apartment and a hotel.Our fully serviced apartments are the ideal lodging with the comfort of home yet with all the benefits of a hotel, such as room service, front desk services, private parking, laundry, safe deposit box, breakfast and more.We have very competitive rates, specially for long-stay trips either for a single corporate business traveler, for family groups or groups of friends.Enjoy all the privacy that you need with great independence in a friendly environment. ... more   less 
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Also Known As:
Apartotel La Sabana Hotel San Jose
Apartotel La Sabana San Jose

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