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“Good room, excellent service”

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Apartotel La Sabana
Ranked #4 of 78 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 17 July 2014

This was our last stop before returning home and I wanted to book somewhere inexpensive and convenient. The room was small, but unlike the more expensive places we stayed elsewhere, had a television, a refrigerator, a shower with good water pressure, and air conditioning. Although we arrived too late to enjoy it, the pool area was very inviting. The reason for the high rating, however, was the service. The hotel responded promptly to all of my questions when I was booking the room. When we arrived, we were offered coffee and cookies while we checked in. When we left to explore San Jose, they supplied us with (necessary) large umbrellas. They have a free transfer service to the airport and I was also able to pay the departure tax at the hotel. Although the complimentary breakfast was not served until 6am, they opened up the dining area for us at 3:50am and brought out fruit, coffee, juice, toast, and yogurt so we could eat before heading to the airport. I'm not sure I've ever experienced such good service at a hotel. Special kudos to David, who was particularly helpful.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
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3  Thank J_D_SFCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 22 July 2014

Thank you for your great review! We are so glad we could be the perfect closure to your trip to Costa Rica! We are the luckiest hotel in San José, our staff is composed of a very special group of people. They are caring, generous and creative!! We always try to come up with new ideas of how to make our guests more comfortable, so they can relax and fully enjoy our beautiful country. We hope to have the privilege of serving you again in the future. Thank you again and hope you have a great day! Best regards!

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601 - 607 of 944 reviews

Reviewed 14 July 2014 via mobile

We stayed at this hotel twice. Once after our arrival in Costarica and then bewore our departure. It was a great choice. The hotel is located near the Sabana park, just a few minutes from city center by taxi. The reception, the patio with the pool and the rooms are very nice, stylish equiped and clean. The staff is very kind and helpful, the breakfast is really tasty. By the way, they cook the best galo pinto in Costarica. Many thanks for your warm welcome and help, I was very sorry to leave. I will definitelly recommend you!

  • Stayed: June 2014
    • Value
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2  Thank Petra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 15 July 2014

Thank you so much for your great review!! We are so glad you liked our Gallopinto!! Our lovely cooks have worked hard perfecting the exact recipe, we think they are very close to getting there! Just as the Gallopinto, we try to put passion and care in everything we do, we are so glad you noticed and that you enjoyed all aspects of the hotel. We hope to have the privilege of serving you again very soon. Hope you have a great day, best regards!!

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Reviewed 11 July 2014

Last night in Costa Rica before our return flight. I decided to try to save a little by booking this hotel. I ended up paying for it by a hard bed. They gave us a queen size bed but is really a double size. The air condition was an individual one right next to the bed, very noisy and uncomfortable blowing at your face. My husband put a chair with a blanket to obstruct the direct flow on your face. The pool looked beautiful. But we did not use it. The breakfast was good but I got there too late, they served until 9:30. Parking was good, very secure. But I won't try to save money at the cost of being uncomfortable again!

  • Stayed: June 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel
3  Thank panamex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 15 July 2014

Thank you for your comments. We are so sorry you found the bed to be too hard. All our beds are fully orthopedic with an custom extra thick layer of non-memory foam to ensure confort. Also, they are standard queen size, 1.90mts X 1.60mts. We will immediately check the beds to ensure they are all in good conditions, as well as the air conditioning units. Thank you for letting us know about your concerns, they really help us improve. We hope that you give us an opportuninty on your next trip to San Jose, and allow us to offer you a much better experience than last time. We are confident we can do better! Thank you again and hope you have a wonderful day. Best regards!

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Reviewed 10 July 2014

We had a lovely stay here and got to relax by the lovely pool after our very very long flight. Very close to the park. Breakfast was very good. Room was very clean and had everything that we needed for our stay.

  • Stayed: June 2014, travelled with friends
    • Value
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank TLTNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 15 July 2014

Thank you for your great review!! We are so glad we could help you recover from such a long trip! We are very lucky to have a great group of people working for us. They are kind and generous, and this shows in their work. They will be very happy to know you enjoyed your stay with us. Thank you again and hope you have a great day! Best regards!

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Reviewed 3 July 2014

Always immaculate, every corner of this hotel. Very convenient to most things, and next to everything on the west side of San Jose. By the park, nice to walk, watch soccer or other games, and there is enough to eat nearby.

I just wouldn't consider staying anywhere else! We left a waking stick in our room, and we were called about an hour after leaving to tell us-they'll hang onto it for us until our next visit. It's like family.....

Room Tip: Kitchenette rooms are great if you want to do any cooking. The breakfasts there can't be beat, s...
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel
3  Thank jdennisg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 17 July 2014

Thank you so much for your review!! It is always such a pleasure to have you with us! We are so grateful to be considered your home in San Jose, and hope that we will continue to have this privilege for many years to come. Hope you have a great day, best regards!

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Reviewed 3 July 2014

Very nice hotel, service and BREAKFAST. Good /safe location next to very active park.
Driver picked us up at 5AM at SJO. They were able to get us into a room by 8AM even though check in was 12, 1 or 2ish. Room was clean and close to grocery store, restaurants and not too far from the central area of downtown San Jose. We walked to downtown but it was a little far. There is a nice Argentinian restaurant 100 steps south and Donny took good care of us there (he spoke good english).
Reality check:
Costa Rica is not North America (we haven't traveled much). Most of the areas are kinda 90's ish and we felt a little out of place not knowing the language. We never felt threatened but we never felt really comfortable. We are looking forward to traveling to the beach and hopefully find some english speaking folks to drink a beer with. Turns out there are not many (any) pubs in central CR to hang in.

Room Tip: Not a lot of rooms, so I would guess that all are good
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank John Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 15 July 2014

Thank you for such a great review! We are so glad we could be a part of your first experience in Costa Rica. It is true, Costa Rica is far from being a first world country, but if you give it a chance, it will certainly grow on you!! For hanging out and relaxing Pura Vida style, our beaches are a good bet. Hopefully, on your next visit we will have the privilege of serving you again and can share some tips on getting to know the other side of Tico Culture. Thank you again and hope you have a great day. Best regards!

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Reviewed 3 July 2014

My 5th visit here, it seems like home... good people... amazing desyauno! I really enjoy coming here... I wish I hadn't had to work so much, I would like to enjoy the hotel more. Thanks for being so great! See you next time! Pura vida!

  • Stayed: June 2014, travelled on business
    • Value
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Review collected in partnership with this hotel
1  Thank DCOgringoOP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 15 July 2014

Thank you for your review and for coming back time after time!! We hope that we can always surprise you with something new everytime you visit: from a new dish at breakfast to a new decor in our rooms! We love to establish long and lasting relationships with our guests. We are so lucky to attrack great energy and sharing our daily activities with you makes our job even more enjoyable!! Thank you very much and hope to see you again very soon. Best regards!!

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Additional Information about Apartotel La Sabana

Address: Sabana Norte | From Rostipollos Restaurant 150 Meters North, San Jose 658-1200, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in San Jose
#3 Romantic Hotel in San Jose
#3 Family Hotel in San Jose
#5 Business Hotel in San Jose
Price Range: £68 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartotel La Sabana 3*
Number of rooms: 32
Official Description (provided by the hotel):
Apartotel La Sabana is the perfect mix between an apartment and a hotel.Our fully serviced apartments are the ideal lodging with the comfort of home yet with all the benefits of a hotel, such as room service, front desk services, private parking, laundry, safe deposit box, breakfast and more.We have very competitive rates, specially for long-stay trips either for a single corporate business traveler, for family groups or groups of friends.Enjoy all the privacy that you need with great independence in a friendly environment. ... more   less 
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Also Known As:
Apartotel La Sabana Hotel San Jose
Apartotel La Sabana San Jose

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