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Apartotel La Sabana
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Reviews (991)
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All reviewscosta ricapool areahuge parkyogurtsmall kitchenbeautiful pooleggs cooked to orderdental workquiet locationsecure parkingrestaurants within walking distanceairport shuttlebreakfast was amazingstreet sidesmall hotelsoccer stadiumfull kitchen
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639 - 644 of 991 reviews
Reviewed 20 July 2014

My family just got back from our trip which started and ended with a night at Apartotel La Sabana. First of all, the service is top notch! David and Alberto were fabulous at providing information for anything we needed. We had the family room (2 rooms with a kitchenette): Beds were comfy and clean-slept great. Bathroom has great water pressure, shampoo, soap, hair dryer and clothesline. Large buffet breakfast (Costa Rican style) was the best we had on the whole trip. Beautiful grounds with a pool and sauna. Transportation to and from the airport is included, location is excellent - across from La Sabana Park. The bus was only 190 colones to get all the way downtown (about .35 cents). My only regret is that we didn't stay in San Jose longer to explore the city more. I would recommend at least 4 days to explore. I am so glad that we picked Apartotel La Sabana to stay at....the perfect place.....I highly recommend it!!!!

Room Tip: Loved the Family Room as we had 2 teenagers with us. Plenty of space, overlooks the pool.
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank MomInWA98391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 22 July 2014

Thank you for such a great review!! We are so glad you enjoyed your stay with us! We are so privileged in so many ways: our location, the weather that allows us to have a beautiful and lush garden, our building design that ensures good natural light and air flow throughout the hotel; but most of all, the very special group of people who have come together to work at La Sabana. They have huge and beautiful hearts and this shows in everything they do!! Hopefully, we will have the opportunity of serving you during your next trip to San José. Please make it a bit longer so we can have the pleasure of having you with us!! Thank you and have a wonderful day. Best regards!

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Reviewed 17 July 2014

This was our last stop before returning home and I wanted to book somewhere inexpensive and convenient. The room was small, but unlike the more expensive places we stayed elsewhere, had a television, a refrigerator, a shower with good water pressure, and air conditioning. Although we arrived too late to enjoy it, the pool area was very inviting. The reason for the high rating, however, was the service. The hotel responded promptly to all of my questions when I was booking the room. When we arrived, we were offered coffee and cookies while we checked in. When we left to explore San Jose, they supplied us with (necessary) large umbrellas. They have a free transfer service to the airport and I was also able to pay the departure tax at the hotel. Although the complimentary breakfast was not served until 6am, they opened up the dining area for us at 3:50am and brought out fruit, coffee, juice, toast, and yogurt so we could eat before heading to the airport. I'm not sure I've ever experienced such good service at a hotel. Special kudos to David, who was particularly helpful.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank J_D_SFCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 22 July 2014

Thank you for your great review! We are so glad we could be the perfect closure to your trip to Costa Rica! We are the luckiest hotel in San José, our staff is composed of a very special group of people. They are caring, generous and creative!! We always try to come up with new ideas of how to make our guests more comfortable, so they can relax and fully enjoy our beautiful country. We hope to have the privilege of serving you again in the future. Thank you again and hope you have a great day! Best regards!

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Reviewed 14 July 2014 via mobile

We stayed at this hotel twice. Once after our arrival in Costarica and then bewore our departure. It was a great choice. The hotel is located near the Sabana park, just a few minutes from city center by taxi. The reception, the patio with the pool and the rooms are very nice, stylish equiped and clean. The staff is very kind and helpful, the breakfast is really tasty. By the way, they cook the best galo pinto in Costarica. Many thanks for your warm welcome and help, I was very sorry to leave. I will definitelly recommend you!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Petra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 15 July 2014

Thank you so much for your great review!! We are so glad you liked our Gallopinto!! Our lovely cooks have worked hard perfecting the exact recipe, we think they are very close to getting there! Just as the Gallopinto, we try to put passion and care in everything we do, we are so glad you noticed and that you enjoyed all aspects of the hotel. We hope to have the privilege of serving you again very soon. Hope you have a great day, best regards!!

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Reviewed 11 July 2014

Last night in Costa Rica before our return flight. I decided to try to save a little by booking this hotel. I ended up paying for it by a hard bed. They gave us a queen size bed but is really a double size. The air condition was an individual one right next to the bed, very noisy and uncomfortable blowing at your face. My husband put a chair with a blanket to obstruct the direct flow on your face. The pool looked beautiful. But we did not use it. The breakfast was good but I got there too late, they served until 9:30. Parking was good, very secure. But I won't try to save money at the cost of being uncomfortable again!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank panamex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 15 July 2014

Thank you for your comments. We are so sorry you found the bed to be too hard. All our beds are fully orthopedic with an custom extra thick layer of non-memory foam to ensure confort. Also, they are standard queen size, 1.90mts X 1.60mts. We will immediately check the beds to ensure they are all in good conditions, as well as the air conditioning units. Thank you for letting us know about your concerns, they really help us improve. We hope that you give us an opportuninty on your next trip to San Jose, and allow us to offer you a much better experience than last time. We are confident we can do better! Thank you again and hope you have a wonderful day. Best regards!

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Reviewed 10 July 2014

We had a lovely stay here and got to relax by the lovely pool after our very very long flight. Very close to the park. Breakfast was very good. Room was very clean and had everything that we needed for our stay.

  • Stayed: June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank TLTNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 15 July 2014

Thank you for your great review!! We are so glad we could help you recover from such a long trip! We are very lucky to have a great group of people working for us. They are kind and generous, and this shows in their work. They will be very happy to know you enjoyed your stay with us. Thank you again and hope you have a great day! Best regards!

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