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“Affordable and central”

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Apartotel La Sabana
Ranked #3 of 78 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
Vancouver, BC
Level 5 Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Affordable and central”
Reviewed 24 January 2010

The staff at La Sabana were warm and welcoming and spoke English very well. I felt as if I were in a very posh hotel. There is a variety of rooms and being on a bit of a budget I stayed in a standard hotel room. It was clean and bright and nicely decorated. The artwork in the halls and the stained glass in the lobby area were nice touches. The pool had some lovely mosaic work. Breakfast was buffet style so one could eat as much as one wanted.

I stayed here in the middle of my trip as I crossed the country so it was really nice that they had laundry facilities I could purchase coins for. It was a quick cab ride to downtown and there was a restaurant located a block away for dinner.

Good value for the cost.

  • Stayed December 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MexicoLover100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (159)
Date | Rating
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English first
San Jose, Costa Rica
Level 5 Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 21 January 2010

Really big value for the price. Big, clean and comfortable rooms. Tasty breakfast with a good selection of coffee, milk, juices, eggs, cheese, breads, cereal, yoghurt and fruits. Really friendly and helpful staff.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank cmonsalve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 January 2010

My family and I booked the Apartotel La Sabana after reading numerous reviews on this site. We could not havebeen more pleased. For the price, it was just what it should be, if not more. The personnel was great; extremely nice and helpful. For example, my 16 month old baby got sick. We took her to the doctor, and he prescribed some medicine. However, I was not able to get to a pharmacy. The young man at the reception desk got on the phone and called around until he found a pharmacy that had an "express service" (delivery). Within an hour, I had a delivery from the pharmacy, with the medicine I needed for my baby. The rooms were fine, a little bit small for my family, but really there were very nicely decorated, and met our needs. Breakfast was yummy, The pool was nice, but very cold. We only took a little dip. We did not use the sauna, but again, it looked very nice. The Wi-fi was a little erratic, so if you have real work to do, you may get frustrated (like my husband did). All in all, I would totally recommend this hotel, even to my gringo friends.

  • Stayed January 2010, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ticagirl98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MI
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 January 2010

Large comfortable, clean rooms.
Fully equipped kitchen, possibilty of laundry/drier using coins. Small pool. Enclosed parking. Very good breakfast, friendly helpful staff.
Very good value for money. Stayed there twice for one day each.
Cons: 1) no discount for missed breakfast if leaving early, but i guess free airport shuttle more than makes up for that!!! 2) internet/computer seems to be always busy. 3) some noise from adjoining park during special occasions
Highly recommended with kids!

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yms_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 January 2010

Very nice place, clean and feel good.
Nice people and good location

  • Stayed December 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MichelAbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
2 reviews
Reviewed 29 December 2009

We walked in off the street on our first day in Costa Rica and was very happy with this apartotel! Christian was great and readily available to assist. Artwork is phenomenal, room size wonderful, and very clean rooms. I would definitely stay here again, hands down.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank renabug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moorpark, California
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 December 2009

We had reservations at the La Sabana Hotel for December 12, but that was the day of the annual Christmas Parade and Festival. The police blocked off ALL roads leading into the festival area which included the streets around the hotel, and when we arrived by car in San Jose we were turned away by the police at every turn from reaching the hotel or even getting close and walking in with our luggage. We were stopped many kilometers away. So we returned our rental car and our driver talked to the hotel on how to get there since the normal routes were closed. In summary, the hotel rep simply lied to us on how to get there because we already knew it was impossible. Then the hotel rep told us that if we didn't show up we would be charged anyway for the room! Sure enough, the charge has appeared on the credit card bill. But this is bad public relations on the part of the La Sabana Hotel because they knew we couldn't get to the hotel, not through any fault of our own, but because of the police blockades! We had stayed there before, and liked the hotel, but these hotel actions and attitudes have really turned us off from ever staying there again or recommending these rip-off artists!

Stayed December 2009, travelled as a couple
Helpful?
2 Thank scpeters50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Manager at Apartotel La Sabana, responded to this review, 28 December 2009
I am afraid this guest was the victim of unscrupulous behavior on behalf of the driver of the car rental they used. Many of these drivers work on a commision basis with several hotels, and will do anything to assure this commission.

Our hotel, although close to the street were the Christmas Festival takes place is not directly on the Festival´s street. We are easily accesible during Festival day and as a matter of fact had several guests check in that same day that had no problem at all getting to our hotel.

The driver of the car rental this particular guest used, clearly wanted to take advantage of this situation in order to take the guests to another hotel and earn a commission for it.

We realize this is not the guest´s fault and are not appliying the No-Show charge for this specific situation. We are very sorry for any inconvenience this guest suffered, but did everything we could to guide their driver and give them alternate routes to reach the hotel. All we can do now is clear this situation and hope that, after consideration of the facts, it will be clear we were both victims of the driver´s behavior.

It is most unfortunate, but it does happen from time to time. As in any part of the world, you will find people wanting to take advantage of each other.

Once we even had a taxi driver tell a guest that our hotel had just burnt down a couples of days ago, in order to take them to another hotel and earn commission!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Apartotel La Sabana

Property: Apartotel La Sabana
Address: Sabana Norte | From Rostipollos Restaurant 150 Meters North, San Jose 658-1200, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in San Jose
#3 Family Hotel in San Jose
#3 Romantic Hotel in San Jose
#5 Business Hotel in San Jose
Price Range (Based on Average Rates): £
Hotel Class:3 star — Apartotel La Sabana 3*
Number of rooms: 32
Official Description (provided by the hotel):
Apartotel La Sabana is the perfect mix between an apartment and a hotel.Our fully serviced apartments are the ideal lodging with the comfort of home yet with all the benefits of a hotel, such as room service, front desk services, private parking, laundry, safe deposit box, breakfast and more.We have very competitive rates, specially for long-stay trips either for a single corporate business traveler, for family groups or groups of friends.Enjoy all the privacy that you need with great independence in a friendly environment. ... more   less 
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Also Known As:
Apartotel La Sabana Hotel San Jose
Apartotel La Sabana San Jose

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