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“Excellent Hotel with great staff”

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Park Inn by Radisson San Jose
Ranked #9 of 77 Hotels in San Jose
Certificate of Excellence
Bournemouth, United Kingdom
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Hotel with great staff”
Reviewed 17 July 2013

After a very tiring day travelling to San Jose it was a very pleasant surprise to find a big chain hotel with such a warm and friendly welcome. The front desk were extremely welcoming and very professional.
OK it is a new hotel so you would expect the place to be clean and tidy but this place was immaculate in every minute detail, the room was first class as was the restaurant & bar. Room service food was also first class.
We usually use hotels near the airport when flying in and out of the country but will definitely be coming here instead now, very happy to have found this gem.
Highly recommended

Room Tip: Stay on the top floor, it has a wonderful view over the city and looks amazing at night.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
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Helpful?
1 Thank Shaunt61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia G, Guest Relations Manager at Park Inn by Radisson San Jose, responded to this review, 24 July 2013
Google Translation
Muchas gracias por compartir su experiencia en nuestro hotel con toda la comunidad de viajeros, el chef esta muy satisfecho con sus comentarios acerca de la comida, siempre usamos provedores locales y de la mas alta calidad para todos los ingredientes de nuestra cocina.

La ubicacion del hotel es estrategica, cerca del centro de San Jose, cerca del aeropuerto internacional y a solo 5 minutos del area financiera de Escazu y Santa Ana, asi que sea cual sea su motivo de viaje, la ubicacion sera mas que funcional, esperamos tenerlo de vuelta en nuestro hotel pronto!

Saludos Cordiales
Eduardo Carrasco
Quality & Guest Service Manager
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Alpharetta, Georgia
Level 5 Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 July 2013

We were here for 2 nights and enjoyed our stay very much; this is a very new property with huge rooms and modern Euro-design--it felt more like Sweden than Costa Rica. We had a king suite and I must say this is the first hotel room I've ever seen with a large dining room table--we could have hosted a dinner party there! Overall, it was a great place to stay--convenient location, great view from our room, professional staff--all good. It was a very nice way to begin our trip in Costa Rica.

Room Tip: The king suite was very spacious; good for a family of 3.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia G, General Manager at Park Inn by Radisson San Jose, responded to this review, 6 July 2013
Thank You for your comments, the modern design and the strategic location are a big plus of our property, The hotel offer all the 5 stars hotel services and our work team is trained under the highest standards of operation, we give our best with every guest.

Thank You very Much
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Keswick, Virginia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 July 2013

I stayed at the Park Inn on my last night in Costa Rica, and I was amazed at the hotel staff, the beauty and comfort of the room, and I absolutely loved the new, fresh feeling of the showers in the rooms. They even provide a little shower sponge and rubber ducky!! The food was also very good, and they provide free laundry facilities which was perfect after spending the week at the other ocean and rainforest hotels where clothes didn't ever dry.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Schrecker411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia G, General Manager at Park Inn by Radisson San Jose, responded to this review, 6 July 2013
Google Translation
Siempre tratamos de adelantarnos a las necesidades de nuestros huéspedes, esto nos ayuda a mantener a todos nuestros huéspedes satisfechos, y pequeños detalles como la esponja en la ducha, te gourmet en la habitación, agua y fruta complementaria en las habitaciones, hacen que nuestro hotel se diferencia de los demás, siempre agregando color en todas las estadías.

Muchas Gracias por sus amables palabras
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Level 4 Contributor
34 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 July 2013

We stayed here flying into and flying out of San Jose and found it to be a great hotel. I would highly recommend for many reasons. Great, secure parking underground. Very easy getting from parking to the main lobby and to our rooms. Everyone is very helpful and accommodating. Rooms are big, clean and offer all amenities desired. Room service is available 24/7 and the food is great. Breakfast everyday is very very nice. No complaints at all. The family was very excited to know that we would be staying here on the way back as well.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 5-Taking-A-Break
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia G, General Manager at Park Inn by Radisson San Jose, responded to this review, 6 July 2013
Google Translation
Gracias por su comentario, una gran ventaja que tiene el hotel es el servicio de parque subterráneo gratuito, al ser Costa Rica un país tropical, a veces puede ser un problema en época lluviosa tener el parque expuesto, pero eso fue algo a lo que nos adelantamos para evitar inconvenientes.

Respecto a la comida, nuestro Chef se encarga de buscar los ingredientes mas frescos para obtener los mejor platillos, nuestro desayuno y almuerzo se han vuelto muy famosos en la ciudad.
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Palm Bay, Florida
Level 5 Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 June 2013

My husband and I had the opportunity to spend a week at the Park Inn by Radisson. The hotel is done in a contemporary style and is very clean. I found the rooms to be very spacious. The front desk employees were very helpful and accommodating. I found the wait staff to also be very attentive. The hotel does offer a complementary breakfast each day. I do feel this hotel is more of a business hotel than a family hotel. There is a pool located on the third floor, but it is right in the middle of where they hold business meetings and banquets. Also, it does take a while for the hot water to get heated up in the room for showering. If we were to return to the San Jose area again, we would definitely visit the Park Inn!

  • Stayed June 2013, travelled as a couple
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Helpful?
1 Thank Lovin_lifealways1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia G, Guest Relations Manager at Park Inn by Radisson San Jose, responded to this review, 25 June 2013
Google Translation
Muchas gracias por sus amables comentarios, siempre nos alegra cuando nuestros huéspedes quedan satisfechos con nuestro servicio, nuestras habitaciones fueron diseñadas para hacer sentir a nuestros huéspedes igual o mejor que en casa, y nuestro equipo de trabajo siempre se esfuerza al máximo para complacer a nuestros huéspedes.


Saludos Cordiales
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New York
Level 4 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 June 2013

Stayed there for 2 days then returned for my last night in San Jose. I was very satisfied with the services provided. Great room, large enough, love the bathroom! very eco-friendly.My only complaint about the room- pillows too high for our like. Bed was comfortable but pillows were not. Nice touch with the welcome amenity (green apple + bottle of water). WIFI speed was not bad. Parking has different floors; spaces very narrow but secured because is underground.

Breakfast was included in the rate. I had better breakfasts at other hotels in San Jose, Park Inn was good enough. We also had lunch on our first day- buffet style but very good. Room service for a late night quick bite was great.

Staff- very atentive and helpful. A couple of hours after we check out my husband realized he had left his wedding band in the shower, I inmediately called the hotel and the guest service agent promised to check with housekeeping staff. A few minutes later I called back and he said room attendant found it, ufff what a relief! When we came back for our last night in San Jose, they gave it back to my hubby. :)

Overall, very good stay and would love to return, hopefully they can purchase some pillows (not too high) to have them on request.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MariJoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia G, General Manager at Park Inn by Radisson San Jose, responded to this review, 25 June 2013
Google Translation
Gracias por tan amables palabras para el trabajo realizado por todo el equipo de trabajo de Park Inn y by Radisson San José, nuestros servicio son reconocidos por su alta calidad, nuestro chef siempre prepara recetas diferentes para los almuerzos buffet que se han hecho muy populares en la zona. En el caso de las almohadas, siempre tenemos almohadas extra disponibles en el armario, estas también son mas bajas para quienes gustar de este tipo.
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Washington, DC
Level 5 Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 June 2013

This is a new hotel working to become the top hotel in San Jose through excellent customer service. It also offers a very modern, elegant building in a great location. The hotel is walking distance from Downtown San Jose, and closer to other hotels and restaurants. Operators of various tours pick up guests in this area. The guest wi-fi was very slow. The hotel also does not notify guests of charges for various convenience items it offers guests, some of which appear to be complimentary. The solar-heated pool is outside, exposed to mosquitoes, and it was not adequately heated in the late afternoon.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Billykuerten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia G, Guest Relations Manager at Park Inn by Radisson San Jose, responded to this review, 25 June 2013
Google Translation
La ubicación de nuestro hotel es envidiable, con fácil acceso a todos los puntos estrategicos de la ciudad de San José, nos alegra que la ubicación haya sido de fácil acceso para usted.

Vamos a revisar lo sucedido con el agua caliente de la piscina para evitar que esta situación se repita ; en el caso de los cobros adicionales, estos no son adicionales si no que mas bien se detallan en la factura , pero si son parte de la tarifa, esperamos contar con su visita nuevamente en nuestro hotel para terminar de encantarlo con nuestro servicio.
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Additional Information about Park Inn by Radisson San Jose

Property: Park Inn by Radisson San Jose
Address: Ave 6, Street 28, San Jose 494-1007, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 77 Hotels in San Jose
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Park Inn by Radisson San Jose 3.5*
Number of rooms: 117
Official Description (provided by the hotel):
We are located just steps from Paseo Colon, SJ's main avenue and walking distance from downtown. Just minutes from the major business and shopping centers of our capital. We are a new, fresh, fun, and environmental friendly hotel of 125 rooms beautifully designed, including 10 suites (60mts2) ideal for long stays. In addition to our RBG Restaurant Bar & Grill, we offer 2 Bars, one located next to the pool, Gym, Business Center & Outdoor Pool located on the 3rd floor. Also we offer underground free Parking and 10 Meeting Rooms to accommodate up to 250 people ... more   less 
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