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Romeo D
Tampico, Mexico

Good for one night

Review of Hotel Casa 69
3.0 of 5 bubblesReviewed 17 Jul 2017
The place was OK, don't expect anything fancy but it'll do the job if you're staying for one night and at an affordable price. WiFi is only in the common living room, not in bedrooms. I gotta say though, breakfast was nice (bread and fruit) until I found a hair on my watermelon :'( Location is good to visit places in downtown. However, if you're coming from the airport I would recommend you get a taxi by yourself and not with them: they charged me $25 USD (too expensive compared to any other option) which I ignored I had to pay until I arrived at the hotel, since when I called them they said they would provide it.
Date of stay: August 2016
Room Tip: Avoid rooms opposite the main building, it is noisy even at night.
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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Reviewed 11 July 2017

Very friendly staff, cute decor, clean, walking distance to many restaurants and bars. Those are the the positives.
They say they have parking but it was never available when we needed it. Because it was sandwiched between bars, you have to park before 6pm when the bars open; otherwise, there is no parking. We had to park in a no parking zone and set our alarm clock to move the car in the middle of the night after the bars closed.
The bed was so hard we woke up with a back ache every morning.
Breakfast was fine. Nothing special but nothing wrong with it either.
This place is good for young people who like to party. Or anyone who doesn't need to park and doesn't mind bar music until 2:30am or trains passing early in the morning.

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank ceslaton77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 June 2017

Bright & beautiful with great service! This boutique B&B feels like home while you are on vacation. The staff is wonderful and the atmosphere is unique and artistic. Each room is decorated with bright, local artwork and the bedding is extremely comfortable. I will stay at Casa 69 each time I visit Costa Rica!

Date of stay: June 2017
1  Thank Cheryl S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 June 2017

We stayed one night at Casa 69. The hotel is rather unique and serves a decent breakfast. The problem for us was finding this small place late in the evening and finding a parking spot. Eventually, we parked in a small tight garage across the street from the hotel (this garage belongs to the hotel). Thankfully, our rental car was rather small and was able to fit inside the garage. Furthermore, it is quite a drive from the airport. This place would probably be a good choice for exploring San Jose rather than to spend a night before driving to Arenal area, which was our plan. The street where hotel is located was packed in the evening with numerous creepy people, however we had no issues. We had another night booked at this hotel for our return time to San Jose, but due to the issues listed above we had to cancel our reservation and book a room at another hotel.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank iddayhiker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2017 via mobile

Very negative experience with these people. I accidentally booked this hotel as a mistake..thinking it was somewhere else. (I thought it was in San Jose California-I learned the hard way there is also a San Jose Costa Rica and both the initials for Costa Rica and California are Ca) I booked the hotel two days before arrival called the next day and said I did this on accident (thinking it was in California) and asked for a refund-I was told to call back while man gement was present. I called back later in the week and was told there was no way I would get a refund (I just asked for 50 percent of my money) because I didn't call 2 weeks before to cancel. Not sure if that makes sense considering that I booked the room for a whopping 3 nights 2 days before my arrival time. VERY RUDE, would never book here. It is expensive to make mistakes with this hotel!

Date of stay: June 2017
Thank Melissa M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa69, Owner at Hotel Casa 69, responded to this reviewResponded 12 June 2017

Thank you for your feedback. It is unfortunate that things did not turn out better. First I would like to correct a few points you made.
Costa Rica does not share the short form CA with California, California is CA, Costa Rica is CR. Secondly you cancelled on the date of your arrival, not before and requested a full refund.
Also, no one was rude to you. We merely reminded you of our refund policy.
We are a small hotel with some of the best rates in the city. In order to maintain these rates we need a high turnover. A strict cancellation policy is necessary to protect us against last minute cancellations that we cannot resell, such as same day cancellations, as well as to prevent a need to overbook to cushion against last minute cancellations.
Our cancellation policy is listed clearly on our web site and all the booking sites we use. We do not hide it.
Again, we apologize things did not work out better.

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Reviewed 4 June 2017 via mobile

I love being here. Staff is great. Wonderful breakfast. Accomidations for everyone. Good price. Has a home feeling. Very close to transpotation. Not a place that feels mainstream. Meaning that it is nice to stay at for the people who are looking to enjoy costa rican expierence.

Date of stay: June 2017
Trip type: Travelled on business
Thank Santana C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa69, Owner at Hotel Casa 69, responded to this reviewResponded 7 June 2017

Thank-you very much for your review!

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