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Fully refundable before Fri, 26 Apr
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All reviews comfortable beds costa rica art museum excellent breakfast fried plantains nice hotel easy access minute walk trip to san jose would highly recommend this hotel reception staff air conditioning last night pollo downtown closet uber
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Reviewed 13 February 2017 via mobile

We stayed 3 nights at this property...the last of our Costa Rican hotel stays & one of the best.

Located on the west end of the downtown area, it offers easy access to Central Ave & Rte 1, Low traffic time, roughly 25 min to Airport. We used both taxi & bus to get around.

The property is modern, very well appointed & quiet. Rooms are not generous, but adequate. Beds are comfortable.

The Iconos Restaurant offers free breakfast for guests - it is very nice. We also had one supper there - a great meal for a fair price.

Desk staff were efficient & accomodating.

The only downside was not being able to honor my Expedia VIP+ status with an upgrade.

At the price, this is a great property...with good secure parking if you happen to be driving.

Highly Recommend

Date of stay: February 2017
Trip type: Travelled as a couple
Thank chutski
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GParquedelLago, Gerente at Hotel Parque Del Lago, responded to this reviewResponded 6 April 2017


Dear guest,
From all of us at Parque Del Lago Boutique Hotel, we appreciate your comment. We are glad to hear that your stay was satisfactory. We are always happy to help!

Sincerely,
The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2017 via mobile

The hotel was nice and clean with a very friendly and helpful staff. The beds were comfortable. The air conditioning was great. Wifi reception was good, and the television stations were clear. We were given a map of San Jose and directions to the downtown and to the local sites. Breakfast which was included was good and was served at Iconos Restaurant in the hotel. We stayed 3 nights and ate delicious dinners at the restaurant where we received our complimentary drinks the first night. We were also given complimentary spice cake for dessert. The servers were very attentive. The location was good. We enjoyed the Doka Coffee Tour, Los Poas Volcano, and La Paz Waterfall Tour. There was a Parade of Horses which passed by our hotel. We had a very enjoyable stay and would recommend it to others.

Date of stay: December 2016
Trip type: Travelled with family
Thank VickieL297
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GParquedelLago, Gerente at Hotel Parque Del Lago, responded to this reviewResponded 6 April 2017

Dear guest,
From all of us at Parque Del Lago Boutique Hotel, we appreciate your comment. We are glad to hear that your stay was satisfactory.
We hope to see you again.

Sincerely,
The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2017

We wanted a hotel close to the airport and downtown with a local feel. This hotel was the perfect fit. Walking distance to various museums, downtown and to several restaurants, the hotel also had an on-site restaurant that offered an inclusive breakfast and reasonable prices for lunch/dinner. Reception staff knew English, were friendly, were helpful with recommendations and directions. Lots of value for the nightly rate!

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Candy C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GParquedelLago, Gerente at Hotel Parque Del Lago, responded to this reviewResponded 6 April 2017

Dear guest,
From all of us at Parque Del Lago Boutique Hotel, we appreciate your comment. We are glad to hear that your stay was satisfactory.
We hope to see you again.

Sincerely,
The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2017 via mobile

We enjoyed our stay at this hotel. Breakfast was delicious with several cold and hot dishes to choose from. We liked that the breakfast choices were slightly different both days. The room was clean and comfortable and the air conditioning worked great!! The only negative comment would be that it is a 20-30 minute walk from the downtown core. If you don't mind walking, it is a good choice.

Date of stay: January 2017
Trip type: Travelled as a couple
1  Thank tara_m04
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GParquedelLago, Gerente at Hotel Parque Del Lago, responded to this reviewResponded 6 April 2017

Dear guest,
From all of us at Parque Del Lago Boutique Hotel, we appreciate your comment. We are glad to hear that your stay was satisfactory.
We hope to see you again.

Sincerely,
The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2017

Booked room on the hotel website, prepaid, with cancellation policy of full 100% refund if canceled at least 24 hrs prior. Three weeks, multiple emails, and two phone calls later, I am still fighting for the refund. Now I am back in the US and they want another phone call with the card number, so I have to pay international rates to call them again for a refund. Poor service. Will not book with them again, and I suggest you do not book here either.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Service
Thank trawlerjoe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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