I recently stayed at Hotel Morazan in mid February. Upon arriving at the hotel, I noticed how rundown The hotel was. "I didn't let that bother me",until I see the inside of the hotel. I arrived with a friend Who recommended the hotel because of the great prices and they do not charge for bringing visitors in. "Which is a big plus in my book". Reservations were made months in advance, but as soon as we checked in at the front desk. They said the rooms wasn't available. I read previous trip advisor warnings but I didn't follow it , about them saying The rooms are not available. "That will strike one" ! Ricky Ricardo The guy in charge offered me a smaller room than what I ask for, so I had no choice but to take it.
As I entered the room ,the room wasn't that bad except for a look little old. Old box TV, an outdated decor. I could at least say it was very clean. My second day there I noticed a lot of open empty rooms and when I asked about the rooms being available for a change they would say that they're booked already. The hotel the week I was there was not full. And I think they're selective when it comes to visitors. Especially gringos ! they lied about a room that I wanted that I seen the whole week empty. "this was strike two" ! My third day there I noticed more empty rooms and no visitors. And when I ask is not available. I honestly been keeping track of at least five rooms in the hotel that had no visitors the whole time all of their. Even though Ricky Ricardo made my stay there okay and was constantly asking me if everything is okay, I still felt pissed because you and the Front desk lied about the rooms. " this was strike 3"!
Even though the prices are good and they don't charge for outside visitors to your room, I would not stay here ever again. "Front desk is very unprofessional" ,"they're not honest" & The lack of customer service. When I'm in town I will bring my talents to Del Rey across to street.
- Official Description (provided by the hotel):
- San Jose, Costa Rica's capital city, is the ever–growing center of the country's urban lifestyle, and Morazan Hotel & Casino is right at the heart of it all. Whether you're looking to visit the city's landmarks, such as the National Theatre, learn about Costa Rican art, culture or history in one of our many museums, including the National and Jade Museums filled with wondrous pieces of aboriginal heritage, partake on business activities in one of the thousands of companies and institutions allocated in San Jose, enjoy the local and international gastronomy or simply have a good time making part of the city's nightlife, this is the place to be. At Morazan you don't stay with strangers, you visit friends, and we are always happy to do anything in our reach to make sure you have a wonderful time at our hotel. Whether you're here for a vacation, just spending one night or simply to enjoy a meal at Tropical Sport Bar & Restaurant, there will always be a smile waiting for you. 20 flat screen TVs and premium satellite cable let you enjoy all the major sports events at our Sport Bar & Restaurant, from the thrill of the Super Bowl to the adrenaline of a UFC fight, our delicious menu is the perfect companion for a perfect evening. Are you feeling lucky? Casino Tropical on our main floor is open 24/7 to let you test your luck in our variety of slot machines and card games, so you can win big without ever even leaving the building. With the friendliest staff in San Jose and one of the best menus for a casino of its class, the biggest risk you take is wanting to move in with us permanently. Contact us to learn more about our personalized services for groups or businesses, such as special meal plans, a fully equipped conference room, an upcoming business center and much more. We can't wait for you to visit us, so make your reservation now! Morazan. More than a client, a friend. ... more less
- Reservation Options:
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- Also Known As:
- Hotel And Casino Costa Rica Morazan