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“Great Resort”

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Aitutaki Lagoon Resort & Spa
Ranked #6 of 10 Hotels in Aitutaki
Des Moines, Washington
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Resort”
4 of 5 bubbles Reviewed 26 November 2013

We spent 4 nights here after 3 days on Rarotonga. We had villa #7. The room was fine, but a little small. We had no hot water the first morning which I realized as I was going to take my first outdoor shower. The blown breaker problem was very quickly resolved. We enjoyed the outdoor shower but wonder what it would be like in the really rainy season!

The resort was going into it's slow season so was not full, but the staff were all friendly and helpful, especially Janish, our great kitchen chef. Because it was not real busy lunches and dinner were served at the restaurant by the beach bar. The food was pretty darn good but we felt a little rushed at times. It was the only thing that didn't seem like 'island time'.

I loved some of the unique things around the resort like the giant chess boards on the beach.

We probably would not go back just because the island is just a bit too laid back for us but are really glad we went to enjoy the lagoon and the resort.

Room Tip: If we were to come back I would book a room on the larger part of the lagoon or an over the water bu...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seabreeze223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManiMate, Guest Services Manager at Aitutaki Lagoon Resort & Spa, responded to this review, 8 January 2014
Kia Orana ‘Seabreeze223’

Thank you for taking the time to write a review for our Resort.

Our Beachfront Bungalows overlooking Full Moon Lagoon certainly offers its own private beach with magnificent sunsets in the evenings. All our Beachfront Bungalows now feature outdoor showers which is popular among our guests.

I am happy to read that the breaker problem was resolved very quickly.

Our private island location means that even at full occupancy our resort still offers the serenity and quiet atmosphere preferred by a lot of our guests.

I am also happy to hear that you found our staff friendly and helpful; I will certainly pass on your wonderful comments to Janish.

Once again thank you for your providing feedback on your holiday.

Kia Manuia & Kind Regards

Mani Mate
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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750 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (226)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Sydney, Australia
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

We loved every minute of our 9 nights spent at the Aitutaki Lagoon Resort & Spa. We stayed in a beach front bungalow and an overwater bungalow - both are fantastic. The rooms are lovely and we loved the outdoor showers. The lagoon is picture perfect every day and the colours are amazing. If you like tropical - this is the place to rest and unwind and escape to, it is a little like going back in time. We snorkelled, swam, paddle boarded and paddled a kayak across the lagoon to lunch - what a novelty! Massage on the beach was excellent. The staff are great and we dined at the resort every night - loved the Flying Boat Bar restaurant, with the fish swimming past or jumping in the lagoon beside you while you are dining. Lots of tropical gardens and resort is well maintained. We have wanted to visit Aitutaki for some time now and certainly were not disappointed - we look forward to our next visit to the Aitutaki Lagoon Resort.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pearlgirl01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManiMate, Guest Services Manager at Aitutaki Lagoon Resort & Spa, responded to this review, 8 January 2014
Kia Orana ‘Pearlgirl01’

Thank you for taking the time to write such a wonderful review. It was a pleasure having you stay with us at Aitutaki Lagoon Resort & Spa.

We are delighted that you experienced both our Beachfront and Overwater Bungalow’s during your stay. Both rooms have their own unique features and fantastic locations. We are also glad to hear that you enjoyed the outdoor showers; this is a popular feature of all our bungalows.

I am happy to hear that you had time to relax and unwind and also managed to take advantage of the lagoon activities and visiting the uninhabited motu’s.

It’s pleasing to read that you enjoyed your dining experience at our Flying Boat Beach Bar & Grill and that our staff took great care of you.

We are very happy that you fulfilled your desire to visit Aitutaki and have enjoyed what was on offer. We certainly will be very happy to welcome you back in the future.

Kia Manuia & Kind Regards

Mani Mate
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Western Australia, Australia
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 November 2013

We originally booked into the beach front bungalows for a week, however, there was a problem with our booking, and we were required to change dates and flights. Not a big issue. We ended up in one of the over water bungalows. Firstly, pictures do not do these bungalows justice!
The staff were outstanding, friendly and nothing was an issue. Freda, who was working in the section where you picked up your snorkelling equipment, paddle boards, kayaks etc is definitely worth a mention - always a smile, and so very helpful.
My partner said that this was definitely a bucket list addition.
We will be going back!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Craig O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManiMate, Guest Services Manager at Aitutaki Lagoon Resort & Spa, responded to this review, 8 January 2014
Kia Orana Craig O,

Thank you for taking the time to give us your feedback, we really appreciate this.

We are happy to read that despite problems with your bookings you were able to have a great holiday and that you enjoyed our Overwater Bungalows.

The Overwater Bungalows feature pandanus-lined walls, private open-air shower, spacious bathroom with double vanity, and direct access to the lagoon which make it very popular choice for our guests.

I am glad to hear that you took advantage of the many activities on offer and that our staff were outstanding. I will certainly pass on your comments to our team.

Once again thank you for your feedback and we look forward to welcoming you back to our little slice of paradise.

Kia Manuia & Kind Regards

Mani Mate
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Silver Spring, Maryland
Level Contributor
303 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

You take a ferry - 30 seconds, from one side of the river/inlet, to the other. Welcome was quite strange. As we were not staying at the resort, we were given a list of 30 things we couldn't do. Can't walk off the path. Can't go in the water. Can't look around. Once you got by the Storm Troopers at the front desk, it was wonderful. Good restaurant, both service and food. Servers were very friendly. Resort looked very nice, and the view, over the lagoon, was fantastic. We walked out about 1/2 mile, on the sand bar, and we were still knee deep in water.
Everything but the front desk personnel was great. They should be replaced immediately

Helpful?
Thank Steve J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yarraville, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 10 November 2013

We stayed in a premium beachfront room, which was large and well kept. There is a deck at the front, which extends onto prime beachfront. Each room has two banana lounges on the beach and a hammock. At the rear of the room is a large bathroom and outdoor shower.

Although there were plenty of people staying at the resort, there never seemed to be many people around, so the beach really felt like a private beach. The view from the rooms is sublime - right up there with Isle of Pines, Tahiti. You can lie in bed in the morning and take in the best view of the lagoon.

The lagoon is warm and safe to swim in, or alternatively there is the pool. Make sure you check out the beach on the western end of the island, just beyond the wedding/function hut. The sand is so soft and smooth.

The staff were lovely and made us feel very welcome, especially our 4yo daughter who loved the resort. The food was also of a very high quality, especially the dinners. Having a drink or dinner at the Flying Boat Bar was something quite special. You can relax, feed the fish, and take in the view and always amazing sunset.

We took the opportunity to hire one of the cars available at the hotel and drive around the island. Of the resorts on Aitutaki, this is definitely the best in terms of location and view. It certainly is very special.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dazb6000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManiMate, Guest Services Manager at Aitutaki Lagoon Resort & Spa, responded to this review, 8 January 2014
Kia Orana’Dazb6000’

Thank you for taking the time to upload a review on your recent stay with us at The Aitutaki Lagoon Resort & Spa.

I am happy that you enjoyed your Premium Beachfront Bungalow directly located facing the beach with magnificent views over Aitutaki Lagoon. Under the cool shade of coconut palms, the Premium Beachfront Bungalows feature an uninterrupted view out towards the spectacular lagoon vista and outdoor showers.
You are right in saying that even with a lot of people staying it is generally quiet. Our private island location offers the serenity and quiet atmosphere preferred by a lot of our guests.

Once again, it is pleasing to read that you found the staff lovely and welcoming. I can assure you that they are vey happy to help in any way possible to make your stay comfortable with us.

Thank you again for your feedback, we hope to see you back in the future.

Kia Manuia & Kind Regards

Mani Mate
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 9 November 2013

4 days here and we were very relaxed and chilled :-) if you want to totally unwind and take a breath this is exactly what is on offer a must to do for your bucket list .... the most amazing crystal clear water I have ever seen . Snorkelling and swimming in the lagoon was really nice and as we were in an overwater bungalow it was on hand whenever we felt the urge to get wet .... Sunblock is a must as the sun is very strong in aitutaki

Room Tip: If you can and there is a room available -Over water bungalow for couples there is only 7 of them bu...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nibsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManiMate, Guest Services Manager at Aitutaki Lagoon Resort & Spa, responded to this review, 8 January 2014
Kia Orana “Nibsie”

Thank you for taking the time to post a review of our resort.

It is very nice to read that you found the Aitutaki Lagoon Resort & Spa has the most breathtaking views of the world’s most beautiful lagoon. It certainly rates amongst the bucket list of many of our guests.

I am happy to know that you had a very relaxing holiday with us and also you were able to enjoy what our beautiful island has to offer.

Once again thank you for your review and congratulations on your 25 year anniversary. We hope to welcome you back for more anniversaries.

Kia Manuia & Kind Regards

Mani Mate
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairns Region, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 October 2013 via mobile

Absolutely loved it. Hubby and I had our honey moon here 2 nights in a overwater bungalow and 2 nights in the Honeymoon villa, it was amazing, the service was fantastic the food was delicious, it just had a wonderful atmosphere... We couldn't of asked for more.

Stayed September 2013, travelled as a couple
Helpful?
Thank Lucy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseKareroa, Resort Manager at Aitutaki Lagoon Resort & Spa, responded to this review, 2 November 2013
Kia Orana Lucy H,

Thank you for taking the time to review our Resort.

Congratulations to you both.

It is very humbling to read that you absolutely enjoyed your honeymoon with us. We are glad that the staff provided fantastic service and you found the meals delicious. I will certainly pass your comments onto our team.

We hope to be able to welcome you back in the near future.

Kind Regards & Kia Manuia

Rose Kareroa
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aitutaki Lagoon Resort & Spa

Property: Aitutaki Lagoon Resort & Spa
Address: | Akitua Private Island, Cook Islands
Phone Number:
Region: Cook Islands > Southern Cook Islands > Aitutaki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Luxury Hotel in Aitutaki
#6 On the Beach Hotel in Aitutaki
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Aitutaki Lagoon Resort & Spa 4.5*
Number of rooms: 36
Official Description (provided by the hotel):
The only private island, adults only resort in the Cook Islands. It is the only Cook Islands resort to offer that invention of incurable romantics - the Overwater Bungalow. And it is the only resort on Aitutaki with a truly Polynesian flavour, so you can truly savour what the South Pacific is famous for. ... more   less 
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Also Known As:
Aitutaki Lagoon Resort And Spa
Aitutaki Lagoon Hotel Aitutaki
Aitutaki Lagoon Resort & Spa South Pacific - Cook Islands
Lagoon Resort Aitutaki

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