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“Friendly and charming staff”
Review of Air Rarotonga

Air Rarotonga
Ranked #15 of 37 Tours in Rarotonga
Certificate of Excellence
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Attraction details
Recommended length of visit: <1 hour
Owner description: Our Company Air Rarotonga Limited is a private Company registered in the Cook Islands. The Company was founded in 1978 and in 2013 celebrated 35 years of airline service. Our Sales and Call Centre, Aircraft Maintenance Division, and Administration are all based at Rarotonga International Airport and it is from here that we provide scheduled flights to Aitutaki, Atiu, Mangaia, Mauke, Mitiaro and Manihiki as well as chartered Turboprop and Jet flights to Penrhyn, Pukupuka, Apia (Tonga), Tongatapu and Vavau (Tonga), Niue, French Polynesia, Fiji and Kiribati (Christmas Island). Airline and maintenance operations are subject to continuous internal audit with external audits being undertaken periodically by New Zealand CAA on behalf of the Cook Islands Ministry of Transport.
Reviewed 20 August 2014

Great Airline, they mainly fly between the Cook Islands. Used them for the Aitutaki Day Tour and for a return flight to Tahiti. Cant say anything bad about them, service is friendly, aircrafts are good, cabin is clean, departure times were on time.

Thank goodone_417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 - 67 of 84 reviews

Reviewed 29 July 2014

good service, comfortable plane. the flight attendant gave us a flannel to wash our hands and face, offered tea, coffee and water and lollies

Thank Robyn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

We stayed in Rarotonga in July 2014 and our choice to book the Aitutaki Day Tour through Air Rarotonga was a highlight of our stay.

Although the cost of $450 may seem a lot the trip was well worth it including transfers, Air Raro flights to and from Aitutaki, an open bus tour of the island and the lagoon cruise.

From your first glimpse of the island as you fly in Aitutaki is spectacular.

The boat cruise included a stop at three different islands as well as a snorkelling stop and lunch.

The snorkelling spot was good and made even more impressive by the four large Trevally fish who hung around waiting for lunch scraps to be thrown from the boat.

It was very easy to get in and out of the boat with well designed access and snorkelling platforms.

Although the Snorkelling spot was in the middle of the lagoon in parts we could touch the sandy bottom.

The last beach we stopped at for 90 minutes 'One Foot Island' is amazing with beautiful, clear waters to swim in and an interesting clam bed to snorkel over.

Lunch was delicious and our tour guide a great laugh, singing and keeping us entertained with his ukelele skills on the way out and home.

My friend was picked out on our way home to demonstrate the various ways to tie a Sarong (Pareu) and despite her embarrassment the tour guide had us in hysterics.

Highly recommended - I would do it again if not choose to spend a few nights in Aitutaki on our next Cook Islands visit.

5  Thank MikChop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

The Aitutaki day trip was incredible. From the flight to and fro, the amazing beaches to the entertainment was - simply put - magical. They give you just enough on the tour to make you wish you had a few more days. YOU WILL FALL IN LOVE!! If you can swing it, for a couple hundred more, you can get a 2 night stay that would be well worth the extra out of pocket expense. A lil overpriced for the day trip, but glad we did it!

1  Thank CocoMos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We took the Aitutaki one-day tour, NZ$938 all up for the two of us. The flight was on time and comfortable, and made for a wonderful scenic experience in itself. The Aitutaki tour was amazing, made extra memorable by the irrepressibly enthusiastic, friendly and informative tour guide, Paul. We visited a couple of smaller islands off Aitutaki: "R-K Yummy" and "Moo-two-RA-cow" (as Paul taught us to remember them!) and enjoyed some wonderful snorkeling in the stunningly clear, azure waters, carpeted with clean white sand, swimming among brightly striped tropical fish and over coral and huge gaping clams. Aitutaki is the stuff of picture postcards and tourist agency posters come to warm, vivid life. There were probably about a dozen people on our tour, plus a couple of other tourist boats there, as well as local people, making for a nice social buzz. The food—a seafood barbecue—served on the boat was good, and the ambiance was about as ambient as it gets. We finished the day feeling many degrees more relaxed and blissful than we'd started. The plane ride back to Rarotonga was, again, free of hitches.

It was only when we tried to get from the airport to our accommodation in Muri Beach that things got unpleasant. The Raro Tours van driver waiting outside the airport was sullen and uncooperative from the outset, and it was very difficult to convince him that the ride from the airport to our accommodation was part of the deal. We showed him where it clearly stated so on our itinerary, but that wasn't enough, and an airline employee had to be brought out to convince him. When he finally complied, it was with the worst possible grace (he was virtually scowling), and to top it all off, he dropped us of at the wrong accommodation ... in the dark ... with virtually no one—let alone the manager of the place—around. The manager of the accommodation we were booked into came and rescued us, but the incident left a bad taste. We contacted Raro Tours later about it, but never got a reply.

Moral of the story: if you're going to the Cook Islands, don't miss going to Aitutaki: it's really worth it. But avoid doing it through Raro Tours if at all possible.

7  Thank tripbeetle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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