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“Not as special as we were expecting”
Review of Hotel Alyeska

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Hotel Alyeska
Ranked #1 of 2 Hotels in Girdwood
Certificate of Excellence
Grand Cayman
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Not as special as we were expecting”
Reviewed 13 August 2014

We chose Hotel Alyeska as we felt it would be a nice treat. However, it didn't live up to our expectations and the reviews we had read.

Don't get me wrong, it is in a lovely setting and if you're the outdoorsy type, then you'll love all the walks and hiking. We did enjoy that. We felt that Hotel Alyeska was a bit "resorty" and generic - nothing special. We also thought it was overpriced for what it was and that whole place was just about money making which put us off.

Yes, it has nice facilities like the pool but to be honest, most of the time the pool is filled with unsupervised kids doing dive bombs. Our room was lovely and the bed was comfortable but the fridge was placed right next to the bed and along with the bathroom fan that never turned off made a lot of noise during the night. For most of the days we were there, we were out of the room from about 10am - 4pm and when we returned house keeping had not turned up for all of the days bar one day. We found this odd considering that every time we walked down our corridor there were at least 5 housekeeping trolleys.

The staff were okay - most of them were students who were there for the summer to earn money and they either seemed to not care too much or not know what they were doing. Maybe it was just the time of year we went.

I wouldn't discourage anyone from staying here but I would advise you to make sure that this is what you really want as it was not what we were expecting at all, especially for the price we paid.

Room Tip: Choose one at the end of the corridor rather than the middle. This is a BIG place with a high turnov...
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ems M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Minnesota
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 13 August 2014

We stayed 4 nights in June while we explored the area and attended a wedding. We had requested a roll away because my two kids did not want to share a double sized bed. The room was smaller with a lot of furniture and we were going to need to take out some chairs to fit it. The Bell Man was fantastic and called down and requested an accessible room for us. Way more space for us to spend 4 nights in. The rollaway fit great without having to remove any furniture. It was great that he recommended it. The room and hotel was very beautiful and clean. We walked around the grounds and took the tram up to see the views from there. We only had breakfast at the hotel but liked both the buffet and the ala cart. There was also a coffee shop and several stores. Both the front desk and concierge were friendly and quick to help.

  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank travelbugged4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 10 August 2014

All the staff were excellent, rooms excellent, variety of restaurants very good. Must try the mountain top Seven Glaciers Restaurant was superb, though the waitress lacked authenticity the food was great. Would love to go there in Winter skiing.

Room Tip: We had a room overlooking the entrance but was fine
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Rufusdoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpharetta, Georgia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2014

Stayed at this hotel after a cruise for a night. Wife loved the gardens around the hotel. Almost like a botanical garden. Free tram tickets to the top of the mountain with unbelievable views. Room is nice and comparable to other 4 stars. Bathroom is a bit nicer. However, couldn't get the room to cool down at night. AC probably is not the biggest thing that gets used here :-). Food is just ok and is expensive.

Extra points to the staff. They mailed home a charger I forgot in the room.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank SaratVemuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rancho Palos Verdes, California
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 August 2014

Great hotel, beautiful surroundings and wonderful associates at ever turn. All the restaurants that I tried had both superior food and service. I would recommend The Alyeska to families, business travelers, families and seniors.

Room Tip: Rooms on the front side all had incredible views.
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  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Keijan1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorba Linda, California
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 8 August 2014

We decided to stay three nights in Girdwood instead of having a base out of Anchorage. We were so glad we did. The Hotel Alyeska sits at the base of the mountains in a gorgeous setting. The grounds are very well kept. We had a beautiful view from our room. With the curtains opened, it seemed like we were camping outside. But inside our room it was very comfortable. We had a luxurious, extremely comfortable king bed and a huge bathroom. The resort has several nice restaurants and also a small pizza/deli. The food is quite expensive and adequate--nothing to write home about. However, we are from Southern California; and we are spoiled by good restaurants all around our area. The service in the restaurants was always friendly and efficient. The deli has some very good muffins--my favorite being banana. But get there early because they run out fast. They also have a cozy little bar where we had appetizers and drinks. Again great service! Our room was very quiet and peaceful. The only complaint we had was with the crew in the evenings that came to turn down the bed and leave chocolates and bottled water. They were very boistrous, didn't seem to have any concern for the guests. They could have been a lot more quiet. The resort has a tram that takes you up the mountain. It's a bit expensive; but the view is fantastic. There is a coupon for the tram in the Alaska Coupon Book. Take advantage of it.

Room Tip: Choose a room with a mountain view. You won't be disappointed.
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  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Clara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Cerrito, California
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 August 2014

While we stayed here as an overnight stop on a long drive, it was a welcome respite. Lovely room, beautiful site with easy walks out the front door and an indulgent indoor pool and spa. Would definitely stay there again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank TravelingJo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alyeska

Property: Hotel Alyeska
Address: 1000 Arlberg Road, PO Box 249, Girdwood, Anchorage, AK 99587 (Formerly Aleyska Prince Hotel)
Phone Number:
Region: United States > Alaska > Anchorage > Girdwood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Girdwood
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Alyeska 4*
Number of rooms: 304
Official Description (provided by the hotel):
Hotel Overview: Nestled in the Chugach Mountain Range in the resort community of Girdwood, Alyeska Resort featuring The Hotel Alyeska is only 40 miles from downtown Anchorage. The Hotel is also near many attractions - two miles from Crow Creek Gold Mine, and 15 miles from Portage Glacier and the Alaska Wildlife Conservation Center. The floor-to-ceiling windows in the fireside lobby and grand staircase offer unobstructed views of the north face of Mount Alyeska. Open beams and cathedral ceilings accent the indoor lap pool, 16-person spa tub, and fitness center. Airport transportation (surcharge), ski storage, and a local shuttle are available. Wireless Internet access is available in the lobby, DSL hookups in the rooms (included in resort fee). The Spa at Alyeska offers a wide array of massage, facial and body services. The eight-story property has 304 guestrooms. All rooms offer cable TV with pay movies, and are equipped with coffeemakers, refrigerators, hairdryers, and irons with boards. In-room complimentary DSL is available. All rooms are nonsmoking. You must be 21 years of age or older to make a reservation and check in. Guests under 21 must be accompanied by someone 21 years of age or older to stay in the hotel. Any guest under the age of 18 must be accompanied by parent or legal guardian. Please note: The 2011/12 Ski Season is November 23, 2011 to April 29, 2012 (conditions permitting). Deluxe King Room with one king bed includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 4-7. Deluxe: 2 Double Room with two double beds includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 4-7. Standard: Room with two double beds includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 2-3. Area served: Anchorage (and vicinity). Nearby airports: Ted Stevens International Airport, Anchorage AK (ANC). Area description: 35 miles southeast of Anchorage, at Alyeska Resort in the town of Girdwood, AK. Amenities• Concierge• Conference Facilities• Fitness center• Free parking• Handicapped Rooms/Facilities• Health Club• High-speed Internet• Internet Access• Meeting/Banquet Facilities• Pool & Hot Tub• Restaurants• Room Service• Spa services• Wireless Internet. Dining: Aurora Bar & Grill. Whether you're in the mood for a casual atmosphere or watching your favorite sports event, the Aurora Bar & Grill is family-friendly with comfort food. The diverse menu offers Alaskan specialties and satisfying homemade-style dishes. Serving breakfast, lunch and dinner. Bar open late on weekends. Seven Glaciers: Feast upon fabulous views and gourmet cuisine at the AAA Four-Diamond Seven Glaciers restaurant. Menu features regional favorites focused on fresh seafood, Snake River Farms meats prepared by Executive Chef Jason Porter. Recipient of Wine Spectator’s Best of Award of Excellence. Sakura: Newly remodeled, Sakura Restaurant offers modern and intimate setting with Asian-inspired seafood and meats, hand-rolled sushi and a full sake and cocktail list. Open for dinner. The Pond Café: Located on the second floor of the hotel, the Pond Cafe is the place to enjoy breakfast offering full and continental buffet options and an a la carte menu featuring local favorites such as reindeer sausage links as well as a variety of healthy choices. Tramway Café: Featuring Starbucks™ coffee and espresso drinks, the Tramway Café features quick eats and grab n’ go style items. Open daily for breakfast and lunch. ... more   less 
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Also Known As:
Alyeska Hotel Girdwood
Alyeska Resort Girdwood
Alyeska Prince Hotel
Girdwood Alyeska Prince Hotel Resort

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