We made reservations online a few weeks in advance. Got there to check in and they told us we were at a different site, then come to find out someone else was also at that site. Then they told us they were moving everyone from the bottom of the hill to the top because of flooding (which isn't possible since there are only 5 spots up top and probably about 30 below). The lady told me the top is better anyways, WRONG. Later I find out that the site we reserved has been booked all year and that is why they moved us, not because of flooding. The people working had no idea what they were doing. I wrote them and email and pretty much all they said was there is nothing we can do, and they wouldn't even stay the weekend we did because of the party going on. What they didn't say on their website is that they do not have water at any of the sites even though they state they do. We were put by the road which was loud and there was some party going on that weekend that we did not know of, the people next to us were drinking and loud all day and night. It was a horrible experience and I would pay the extra amount to stay closer to or in Denali. Don't stay here and consider yourself warned.