We just got back from our first Alaska cruise, and had seen glaciers before in Alberta. However, this one is different and well worth the look. The glacier "calves" small icebergs into the lake in front of the glacier. Makes for quite a nice view from the information centre area. You can book a package tour, or even take a helicopter right on to the glacier. We've walked on one before, so passed on this and just caught a shuttle bus from Juneau. Some tips:
1. The tour buses are poorly organized, and it is a typical US free enterprise free for all. The first "information centre" really isn't, and all they want to do is sell packages. We stopped at the next booth which has no name on it and bought tickets ($12 each return). It turned out to be Juneau Tours, and they were bad. Not at all recommended. They overbook their buses, and the bus itself is a piece of junk. I have heard good thing about Mighty Great Tours (have light blue buses). They are set up just a little further down right at the bottom of the tram. Pass on Juneau tours and go there.
2. Go early. They stopped running buses at 6:30 PM the day we went, and we ran short of time.
3. The Information centre costs $3 and is worth it. It includes a 15 minute film on the history of the glacier.
4. If you are willing to walk a mile or so, the city bus will drop you off about that far from the park.
Hope that helps some,
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