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“We enjoyed this location.” 4 of 5 bubbles
Review of Prospector Hotel

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Prospector Hotel
Ranked #8 of 16 Hotels in Juneau
EastCoast
Level Contributor
132 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“We enjoyed this location.”
4 of 5 bubbles Reviewed 27 April 2008

This hotel was about 5 long blocks from the town center, but our room had a great view of the harbor. The room had recently been redone, so it was quite welcoming. The only negative was the little balcony which was evidently a popular spot with the visiting seagulls, so it was pretty full of bird droppings. We just kept the doors shut. The lobby was a bit tired, as were many things in Juno, but the staff was cheerful and willing to chat and give directions to just about anywhere. I would give it hotel a "B"

  • Stayed May 2007
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OnOurWay038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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157 reviews from our community

Traveller rating
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    37
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    27
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Los Gatos, CA
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 9 September 2007

The worst hotel I have stayed at in the US. Poorly maintained, dirty, no AC, TV didn't work. I reported the problem with the TV to the front desk the morning of my first day, two days later they still hadn't fixed the TV. It was not that the TV did not work that bothered me, but that they did nothing to fix it.
There was peeling paint in the bathroom, and the carpet was so dirty I wouldn't walk on it without my shoes on.
The only positives for this hotel are its downtown location and view of the bay.

Stayed August 2007
Helpful?
1 Thank losgatos747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Juneau hotels

Anchorage
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 4 September 2007

We stayed at the Prospector Hotel and thought it was OK. We had a room on the road side of the hotel and it was hot so we had the window open. The noise from the highway was quite loud. I would recommend a stay on the mountain side. There is no AC and we could not get a fan from the office even though we asked in the late afternoon more than once. That made our stay pretty uncomfortable. The hotel should invest in a few $10 fans and make some guests very happy. It was only about 65' in Juneau on that day but inside the hotel on an upper floor was very uncomfortable. The bathroom needed to be renovated and it was not so clean due to the many years of use. Otherwise the hotel was in a good location for the sights and but very average in every other way. The balconys are not real, only decoration so don't choose the hotel thinking you can go out on the balcony. If you are looking for something special or different, look elsewhere. The restaurant was OK and I might dine there again. Hotels in Juneau are expensive and I think this one was priced about normal for the area. The best things about the hotel were the restaurant and the location.

  • Liked — The location and the restaurant
  • Disliked — It was hot and needed a total remodel of the bathroom. Needed a fan in the room.
  • Stayed June 2007
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank kscAnchorage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 21 July 2007

This is a decent hotel for a good price. The rooms are big and clean. It is in a good location for walking to town and restaurants.The hotel has wifi, but it is spotty and often needs to be reset. I thought the food quality and service in the restaurant was poor. Lots of food is served, but it isn't very good. I would go back because of the location and price.

  • Liked — room size
  • Disliked — restaurant
  • Stayed July 2007, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Joan m l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketchikan, Alaska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 22 May 2007

Stayed there for business in May. Rooms were DIRTY. Carpets were stained and the overall room was dingy. My colleague in the next room didn't sleep well because of noise coming from the upstairs. I'd recommend Pearson's Pond in the Valley instead - it's a drive, but well worth it.

  • Stayed May 2007, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Gamecockgirl27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alaska
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 22 February 2007

After booking my 'oceanview suite' I came with high expectations - instead I found myself in a tiny ground level room with a view of a parking lot. The staff were apathetic and even rude. The room was barely clean. The plumbing is loud and, in the case of my room, broken. There is a humming refridgerator right beside the bed. The television was so tiny you could barely see it from the bed.

The Prospector is a mediocre hotel. Together with the poor customer service and misleading advertising I would recommend staying elsewhere. Try the Silverbow or Goldbelt when you come to Juneau.

  • Liked — wireless internet
  • Disliked — pretty much everything else
  • Stayed February 2007, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank inch68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, VA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 14 February 2006

On the positive side, The Prospector is conveniently located near downtown and has great water views. While the building is an older one and not much to look at from the outside, the interior has been recently renovated. Rooms are a bit small, but clean, modern-looking, and tastefully decorated, with microwaves and refridgerators. I've stayed at several different properties in the Juneau area and, thus far, this has been the nicest, although the hotel is not without its problems.

While rooms at the front of the building certainly offer a nice view, the road noise is significant, even with the windows closed. Given the lack of air conditioning (few, if any, Juneau hotels have it) it could get very loud in summer when the breezes are needed to keep your room cool. Rooms at the rear should be quieter, although I can't say how much.

On my visit, the building's old-style heating system seemed better designed for Barrow than for balmy Southeast Alaska--perhaps because our February temps were well above normal (in the 40s). Rooms do not have individual thermostats, so it took a maintenance call to have the temperature adjusted. While the service was quick and friendly, the termperature remained warmer than I would have preferred--even with my heating units turned completely off. In addition, the plumbing tended to be noisy. In my room, a tempermental toilet ran loudly and almost continuously unless I jiggled the handle just so after each flush.

Nonetheless, this isn't a bad hotel by Juneau standards. If a rear-facing room were available, I'd definitely give it a second try.

Stayed February 2006
Helpful?
9 Thank TravelgalVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prospector Hotel

Property: Prospector Hotel
Address: 375 Whittier St., Juneau, AK 99801-1781
Phone Number:
Region: United States > Alaska > Juneau
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Juneau
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Prospector Hotel 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Prospector Hotel Juneau

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