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“Great room outfitted with what you need in Alaska!”

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Juneau Aspen Suites Hotel
Ranked #3 of 16 Hotels in Juneau
Certificate of Excellence
Seattle, Washington, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great room outfitted with what you need in Alaska!”
Reviewed 25 April 2013

If your looking for a hold your hand and serve you breakfast establishment this is not the place.

However, if your looking for a great centrally located Hotel with full room kitchen set ups with a fridge, oven, kitchen sink, and a microwave so you can shop and cook your own, this is the place. The Staff was very friendly and check in and check out were a brease.

This is for those travelers that need a computer hookup and very little distration. I was on a business trip and the Aspen Suites is where I'm staying for all future travel in Juneau.

The rooms were larger than expected and had plenty of room to spread out.

Room Tip: Any room is a good room during the summer. In the winter and the spring you want rooms close to the...
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcus A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Petersburg, Alaska
1 review
Reviewed 15 April 2013

They let us check in early..which I know you can't always do but we appreciated it since we got off the ferry so early. They also let us check out an hour later at no charge since our ferry wasn't until much later in the day. The hotel was clean, new, and the rooms were huge! It has a mini kitchen which was really nice since we have young kids and going out to eat is a bit of a chore. Very quiet. Parking was tight at times but over all I would absolutely stay there again.

  • Stayed March 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SPH2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 April 2013

Anytime I'm in Juneau I stay at the Aspen Suites. Never had any issues. Rooms were comfortable. Only thing I would say that could be worked on is the cleanliness of the washroom. Nothing overtly noticeable, however, more time and care could go into doing a better cleaning job. Having sai that, I would recommended this business.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xleby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
107 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 31 March 2013

I like the Aspen Suites hotels - both this one in Juneau and the one in Kenai (haven't tried the others). I travel a lot for business and I get really tired of eating out, especially in Alaska.

The decor is plain, and if you're looking for the Alaska Experience, these places are not what you want. But for my travel, they are comfortable, warm, new, clean and the internet is decent. The kitchenette is definitely adequate - apartment-size refrigerator (i.e. a real freezer so you can keep things like ice cream), two burner stove with cookware in good condition, toaster, microwave and coffee maker with coffee. Dinnerware in good condition. I like to cook my own breakfast and be able to cook dinner if my hours get crazy or when I'm not in the mood for yet another restaurant. Good tea is available in the lobby. Fitness center is OK (elliptical, treadmill, weight machine). There is a full-service grocery store in the (huge) Fred Meyer nearby and a mini-mart nearby in the other direction.

Note: the housekeeping is weekly and the front desk is covered only about 18 hours/day so if a higher level of service is important to you, choose somewhere else. And no view. But yes, near the airport.

Restaurants in Alaska are generally a lot more expensive relative to their quality than in the Lower 48.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DelightedTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenGM, General Manager at Juneau Aspen Suites Hotel, responded to this review, 8 April 2013
Thank you for taking the time to review our hotel, it is great hearing feedback from our customer’s and I glad you enjoyed your stay with us!! It is our mission to provide clean, comfortable accommodations and friendly service to each and every guest who stays with us.

Thank you again for choosing Aspen Suites Hotel, we really appreciate your business and look forward to seeing you on your next visit to Juneau.

Thank you,

Stephanie Weitman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Collins, Colorado
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 March 2013

Not much to say. No frills but cheap too. Good location for Airport and valley area.

No one at the desk full time and instead of "dinging" a bell, you have to call them on the phone!

Weird checkout experience where security staff have your final bill receipt as the front desk is not open early.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank OzricTentacle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenGM, General Manager at Juneau Aspen Suites Hotel, responded to this review, 8 April 2013
Thank you for taking the time to review our hotel, it is great hearing feedback from our customer’s. It is our mission to provide clean, comfortable accommodations and friendly service to each and every guest who stays with us.

The reason we do not have front desk open 24 hours a day is because we find it is much safer to have security guard on at night. We do value the safety and security of the hotel and our guest seriously.

Thank you again for choosing Aspen Suites Hotel, we really appreciate your loyal business and look forward to seeing you on your next visit to Juneau.

Thank you,

Stephanie Weitman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haines
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 March 2013

This is a fairly new hotel in Juneau the rooms were very nice clean and well maintained. The staff was friendly and very helpful. I stayed 3 nights and if you are expecting house keeping everyday then this is not for you. They clean once a week but will trade you towels get you more supplies for your room etc. The location is nice it is near the airport and that business area but it is quiet. room had a kitchenette with a microwave, fridge and 2 burner stove and all the required essentials as well. I'll be back for sure.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darwin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenGM, General Manager at Juneau Aspen Suites Hotel, responded to this review, 8 April 2013
Thank you for taking the time to review our hotel, it is great hearing feedback from our customer’s and I glad you enjoyed your stay with us!! It is our mission to provide clean, comfortable accommodations and friendly service to each and every guest who stays with us.

Thank you again for choosing Aspen Suites Hotel, we really appreciate your business and look forward to seeing you on your next visit to Juneau.

Thank you,

Stephanie Weitman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bethel, Alaska
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 March 2013

Located near the airport. Very friendly customer service. Hotel is intended for extended stay visits, so there is weekly room service. Small, quaint kitchen. Clean. Comfortable. I will defnitely book my stay here again.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kona_Rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenGM, General Manager at Juneau Aspen Suites Hotel, responded to this review, 8 April 2013
Thank you for taking the time to review our hotel, it is great hearing positive feedback from our customer’s and I glad you enjoyed your stay with us!! It is our mission to provide clean, comfortable accommodations and friendly service to each and every guest who stays with us.

Thank you again for choosing Aspen Suites Hotel, we look forward to seeing you on your next visit to Juneau.

Thank you,

Stephanie Weitman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Juneau Aspen Suites Hotel

Property: Juneau Aspen Suites Hotel
Address: 8400 Airport Blvd, Juneau, AK 99801-8064
Region: United States > Alaska > Juneau
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #3 of 16 Hotels in Juneau
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Juneau Aspen Suites Hotel 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Aspen Suites Hotel in Juneau is in the heart of one of the most scenic state capitals in the nation. Close to the Juneau Airport and Alaska Marine Ferry Dock, Aspen Suites Hotel Juneau is also just minutes from the awe-inspiring Mendenhall Glacier. Each guest suite offers:•A tasteful décor•One or two queen beds•Complimentary WiFi•Flat screen television•And a fully equipped kitchen for your convenience. We also offer a business center for corporate guests.Aspen Suites Hotel in Juneau is a perfect choice for business or leisure travel. We offer reasonable rates, a great location and convenient amenities, plus space to spread out and enjoy.The newest value-added business class hotel in Juneau, the clean contemporary design and soothing palette of lobby colors at Aspen Suites Hotel make you feel right at home.Guestrooms are generously sized kitchen suites, larger and wider than standard hotel rooms. Whether you stay a few days or for a few months our professional and caring staff is at your service, ensuring your visit is an unforgettable one.Aspen Suites Hotel Juneau is near the Juneau Airport and the Alaska Marine Highway System Ferry Terminal, an ideal home base to explore Juneau, where the Alaska gold rush began. ... more   less 
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Also Known As:
Juneau Aspen Hotel Juneau

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