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“Clean and friendly”

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Juneau Aspen Suites Hotel
Ranked #3 of 16 Hotels in Juneau
Certificate of Excellence
Tucson, Arizona
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Clean and friendly”
Reviewed 4 September 2013

One of the more modern places in Juneau, with ample space, friendly service and superclean rooms. Proximity to the airport and the bus stop into downtown are added bonuses. Tip: If you are interested in a brewery tour, don't take their (expensive) shuttle. A regular bus leaves behind JoAnn's (have the guys at reception direct you there) and stops by the Cosco - i.e. brewery. The best dining near the Aspen Suites is a sushi place. And there's a big grocery store within walking distance (think breakfast with your kitchenette). Also, this place has a neat laundry room and a quiet gym. Wouldn't want to stay anywhere else when in JNU.

  • Stayed August 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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145 reviews from our community

Traveller rating
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    62
    20
    4
    4
See reviews for
32
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Mercer Island, Washington
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 September 2013

We stayed here for a couple days for a family event. I have stayed in many hotels in Juneau over the years and would probably choose this again, but you need to know what you are getting so you aren't disappointed. We paid quite a bit so I would have expected a few more perks but this is a small town and I have definitely stayed in much worse.

Pros
Clean rooms, a couple scuffs on the door but the bathroom sparkled which is super important to me.
Beds were pretty comfortable and had plenty of pillows
Friendly Staff
Basic kitchen, fridge, microwave, two burners.
Decor nice, nothing special but nice.
Air conditioning. First time I've seen that in Juneau and since the hotel is close to airport and main highway it would have been pretty noisy to sleep with the window open.

Cons
- No housekeeping, no fresh towels (you can get more at the front desk if needed), you have to empty your own trash down the hall and they only left us 1 1/4 rolls of TP for two people on a three night stay. I'm sure they would have given us more but should you have to ask for that?? Also, no new toiletries and a tiny bottle of shampoo won't last long with two people so bring extra. (Maybe they would have given us more, I didn't ask)
- Kitchen is very sparsely equipped. Had to buy our own wine opener and and not even basics like salt and pepper or paper towels.
- Very harsh lighting and since there is only one small window and it rains a lot in Juneau it felt pretty depressing.
- Very minimal staff. The staff is very nice and I felt sorry for them for not having more help. We had a problem getting our TV to work and they didn't have anyone who could help us. After a couple calls, we ended up having to move the furniture and figured out that someone had unplugged one of the cables in the back on the cable box. Also, no one mans the front desk from midnight to 6pm.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kpand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALAMINA, Greece
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2013

The suites hotel is near the airport and the ferry terminal and a few kilometers from downtown in a very good location.You need a car if you stay there. The room was big, comfortable and you have everything if you want to cook .It is new and clean.The staff is really helpful and they solve a problem in our room immediately.Many thanks.The only problem is that they don't clean the rooms every day

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Klearchos S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corvallis, Oregon
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 23 August 2013 via mobile

A clean modern hotel in Juneau. All rooms have kitchenettes with adequate supplies for making meals. Rooms are spacious for a comfortable stay. Near to airport but flights are fairly infrequent so that is not a negative.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank christina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irvine, CA
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 13 August 2013

This hotel is set up for extended stays. The rooms have queen beds, a sofa, a large bathroom, a half kitchen (double burner, full frig, microwave, toaster, no dishwasher, no oven). The rooms are cleaned once per week, you can exchange dirty towels at the front desk. There is a large laundry room taking 8 quarters per wash and 8 more for dry. The exercise room is good. There is always coffee in the lobby along with 2 computers. The hotels has free wifi.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KenTennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 August 2013

Very clean and comfortable. Room size good. Not far from airport. Need a car to get around. In an industrial area. No close shops or restaurants . Ended up depending on McDonalds too often. Bathroom door was a sliding door unable to secure firmly. No towel racks around bathroom besides storage rack. Considering there is no daily housekeeping provided there is a problem dying our used towels. Trash also piled quickly. Glad to have the laundry. Would probably not return due to lack of surrounding activities. Would recommend for business travelers not tourists.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairbanks, Alaska
Level Contributor
4 reviews
Reviewed 26 July 2013

I was pleasantly surprised how spacious, clean and comfortable the Aspen Suites were in Juneau. The bed was comfortable, there was complimentary wireless, large bathroom, lots of plug ins for electronics e.g. cell phones, computers, etc and a nice kitchen -- with a full size refrigerator, microwave, coffee pot and lots of cupboards and counter space. Very nice overall and I would recomend staying there -- especially if you're planning a longer stay than one night so you can take advantage of the kitchen. The only downside is that there is no restaurant, breakfast or anywhere to get a snack -- and there is not a shuttle -- so you need availability to a car or take a taxi. Loved my stay and I will stay there in future trips to Juneau.

Room Tip: I believe they are all good as the hotel is new
See more room tips
  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Townshend2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Juneau Aspen Suites Hotel

Property: Juneau Aspen Suites Hotel
Address: 8400 Airport Blvd, Juneau, AK 99801-8064
Region: United States > Alaska > Juneau
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #3 of 16 Hotels in Juneau
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Juneau Aspen Suites Hotel 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Aspen Suites Hotel in Juneau is in the heart of one of the most scenic state capitals in the nation. Close to the Juneau Airport and Alaska Marine Ferry Dock, Aspen Suites Hotel Juneau is also just minutes from the awe-inspiring Mendenhall Glacier. Each guest suite offers:•A tasteful décor•One or two queen beds•Complimentary WiFi•Flat screen television•And a fully equipped kitchen for your convenience. We also offer a business center for corporate guests.Aspen Suites Hotel in Juneau is a perfect choice for business or leisure travel. We offer reasonable rates, a great location and convenient amenities, plus space to spread out and enjoy.The newest value-added business class hotel in Juneau, the clean contemporary design and soothing palette of lobby colors at Aspen Suites Hotel make you feel right at home.Guestrooms are generously sized kitchen suites, larger and wider than standard hotel rooms. Whether you stay a few days or for a few months our professional and caring staff is at your service, ensuring your visit is an unforgettable one.Aspen Suites Hotel Juneau is near the Juneau Airport and the Alaska Marine Highway System Ferry Terminal, an ideal home base to explore Juneau, where the Alaska gold rush began. ... more   less 
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Also Known As:
Juneau Aspen Hotel Juneau

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