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“More of an apt, not a hotel”
Review of Juneau Hotel

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Juneau Hotel
Ranked #5 of 17 Hotels in Juneau
Certificate of Excellence
Palmer, Alaska, United States
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“More of an apt, not a hotel”
Reviewed 25 March 2013

We had to stay in Juneau for 6 days on a ferry layover. We wanted a hotel that offered a kitchen and washer/dryer. We were happy to have access to these items during our stay but feel that the cleanliness of the hotel was an issue. It seemed like the house keeping was halfway done. The floor was vacuumed but there were areas missed. There was hair/dirt in the bathroom floor. The kitchen was halfway swept. There was food in the microwave. The dishes were not clean. The cabinets were stained inside and dirty. I had to clean the room and wash all the dishes before I felt comfortable. There was a bad smell in the lobby most of the days we stayed. Smelled like sewage. There was a lot of noise from the road (even late at night) but it didn't really bother us or keep us up. We did not see any sketchy people walking around. I did feel safe here for the most part. Overall, I would not stay here again. If I had known about the Aspen Suites down the road, I would have stayed there.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Katie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Haines, Alaska
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 January 2013

Just completed my 3rd stay in The Juneau Hotel, it is consistently immaculate, safe, friendly professional staff, convenient location, generous size rooms. Short walk to downtown area restaurants, free shuttle to/from airport and ferry terminal, convenient parking. Love the full kitchen and the stackable washer and dryer in all the rooms. Have also been there with my family and found them to be very kid friendly.

Room Tip: There are excellent Web Specials so check online first.
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  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank SusanT170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchorage, Alaska
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 January 2013

I have been staying here since this place was under construction. It has come a long way since then. I prefer this hotel to any in Juneau. I like suite hotels with full kitchens. The kitchens has a good selection of utensils and they are stocked with dish soap, sponges, coffee, dishwasher detergent. I also like the in room laundry facilities. Maybe it is because this place is new, but the bathrooms and bedrooms are very nice. Only 1 remote for 2 TVs however...The staff is friendly and keep an eye on things so that you feel safe. It is a little further walk downtown or to the grocery store but not too bad. The rooms are a little noisy from the bridge traffic but that is the only bad thing I can say.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HotSludge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sitka, Alaska
1 review
Reviewed 16 December 2012

My family has stayed at the Juneau for several days, two years in a row. The rooms are clean and very large. We had a room with two queen beds in a seperate bedroom, a full kitchen, and a large living room with a hide-a-bed. The quitetest rooms are on the southwest side of the building, as the road and bridge run along the north and east sides. Both of our stays occured in the winter, and the only construction noise we heard was the sound of the snow being cleared from the highway...a common occurance in Alaska. Contrary to what one reviewer stated, the staff was quite friendly and there were no "shady" characters...just friendly Alaskans. We plan to stay at this hotel again in the future and would recommend it highly.

Room Tip: As mentioned in the review, the southwest rooms are quieter.
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank NickiAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juneau, Alaska
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 December 2012

The City of Juneau often works heavy construction equipment between midnight and 4AM right outside the hotel, shining spotlights and floodlights into the rooms and making as much noise as you would expect of any construction site. It is simply not possible to sleep. The hotel staff are unwilling to do anything about it, and instead told me to just ignore it and "have a good night, sir" - which means they don't give a damn. There are no cruise ships in town and no other noise at other hotels that was reported during the summer - if you need to sleep, you should choose one of those hotels and avoid this place.

Room Tip: Rooms away from the Channel would have protection from the spotlights and floodlights. The construc...
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  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steve J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Angeles, Washington
Level 4 Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 September 2012 via mobile

No WiFi; no reliable shuttle service early morning or late night. Their sister property, Fontier Uites ha bot, but re further away from downtown near the airport. Can easily walk the mile to downtown in about 15 minutes. As noted in other reviews, these are small apartment which are typical to many others in furnishing and comfort.

Stayed September 2012, travelled solo
Helpful?
Thank slycow42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ostermundigen, Switzerland
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 September 2012

That's a good address in Juneau. The rooms are not only rooms, but are nice little appartements, with fully equipped kitchen, with a bathroom containing a complete laundry (washer and tumbler). The perfect place to stay and to make a stop to clean everything and be prepared for the continuation of the travel.
10 minutes walk to the center of downtown along the sea.
Free shuttle from/to Airport or Ferry Terminal.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean-Pierre G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Juneau Hotel

Property: Juneau Hotel
Address: 1200 W 9th St, Juneau, AK 99801-1814
Region: United States > Alaska > Juneau
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #5 of 17 Hotels in Juneau
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Juneau Hotel 3*
Number of rooms: 25
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