Stayed here 3 nights because our first options were booked. On check in, the bag porter forgot our room and put our bags in an empty room. After a while I
Went to the front desk and a bearded guy acted like it was no big deal. We were on the second floor and the drunks from the bars kept us awake. Checked out after one night and then had to go back 5 days later. We had picked up some fresh bread made down the street and I went down to ask them if I could get some
Butter from the resteraunt or
If they had a in house store where I could buy some. She pulled out a map to a grocery store 8 blocks away. I went upstairs to get my coat but went back down to ask them again if I could just get butter from the cafe rather than walk to the store in the rain. She said " oh, well I don't know... Go in and ask the girl at the desk" why she could not have done that the first time or just got it done herself was shocking. Lazy staff...
- Official Description (provided by the hotel):
- Largest hotel Juneau – Located in the heart of town. - The historic Westmark Baranof Hotel is centrally located in downtown Juneau within walking distance of the Centennial Hall, waterfront, cruise ship docks, shopping, state capitol and government offices. There is complimentary Wi-Fi throughout the hotel. •Convenient Downtown Location•195 Rooms and Suites•Cable TV•Room Service•In-Room Coffee Makers•Channel and Mountain Views•Walk to Historical & Cultural Sites and Cruise Ship Docks•Gold Room Restaurant & Bubble Room Lounge •Banquet/Meeting Rooms•Fitness Center•Free Parking•Free High Speed Wireless Internet available in all Public Areas•Free Internet Access in Lobby for Hotel Guests•Westmark Guest Rewards•Alaska Airlines Mileage Plan•A FEMA Certified Hotel•Smoke Free Environment. ... more less
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- Also Known As:
- Westmark Baranof Juneau
- Westmark Baranof Hotel Juneau