OK I read the reviews and was duly warned that this is a modest hotel in need of upgrading. Right on except the pricing is not modest.
We arrived from our $25 airport taxi ride in mid afternoon and found nobody to greet us or help drag our luggage inside. Once inside two harried desk clerks were busy checking in new arrivals while we waited and waited some more. We couldn't sit down or stow our bags, just stand and wait.
Once it was our turn we were checked in and given keys and a restaurant discard. Not good for breakfast or bar. Anyway both restaurants were closed for the afternoon.
We found the elevator and our room on the 5th floor. Schlepping our suitcases down A very long and dimly lit hallway.
Once in our tiny room we tried to turn on the ventilation, there is none, then tried to open a window. When I was unable to open a window I called the front desk for help. 20 minutes later two different staff arrived . The first couldn't open the window either, the second succeed and advised us the window was broken. Fresh air at last!
This is the biggest hotel in a thriving tourist town, in the State Capital. It is old and rooms are tiny, but otherwise adequate, it really reminds me of old time hotels in small town America in the 1950's.
Now that we have open window ventilation we also have street noises and lights from nearby mega cruise ships.
- Official Description (provided by the hotel):
- Largest hotel Juneau – Located in the heart of town. - The historic Westmark Baranof Hotel is centrally located in downtown Juneau within walking distance of the Centennial Hall, waterfront, cruise ship docks, shopping, state capitol and government offices. There is complimentary Wi-Fi throughout the hotel. •Convenient Downtown Location•195 Rooms and Suites•Cable TV•Room Service•In-Room Coffee Makers•Channel and Mountain Views•Walk to Historical & Cultural Sites and Cruise Ship Docks•Gold Room Restaurant & Bubble Room Lounge •Banquet/Meeting Rooms•Fitness Center•Free Parking•Free High Speed Wireless Internet available in all Public Areas•Free Internet Access in Lobby for Hotel Guests•Westmark Guest Rewards•Alaska Airlines Mileage Plan•A FEMA Certified Hotel•Smoke Free Environment. ... more less
- Reservation Options:
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- Also Known As:
- Westmark Baranof Juneau
- Westmark Baranof Hotel Juneau