We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable and clean”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Westmark Baranof Hotel
Ranked #7 of 16 Hotels in Juneau
Auckland
Level Contributor
82 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Comfortable and clean”
Reviewed 21 July 2013 via mobile

We stayed here for 3 nights and had a room on the third floor at the back which was very quiet but not a great outlook across the air conditioning vents. It was very warm in the room - in fact we needed the window open. The bed was comfortable and everything was very clean. Yes the decor is a bit dated but the hotel provides a comfortable stay. The location is good - not far to restaurants, shops etc.

Stayed July 2013, travelled as a couple
Helpful?
Thank Kiwi-Traveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

408 reviews from our community

Traveller rating
    68
    127
    129
    54
    30
See reviews for
58
125
28
125
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Any
English first
NJ Shore
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 July 2013 via mobile

This hotel offers a reasonably clean place to stay.
Stayed July, 9th. 55* and damp outside, chilly and a bit drafty in the room. Heat is provided by an odd baseboard that didn't seem to work. It's charm comes from it's old age, but some things were lacking.
Bedding was ok, but the pillows had an odor.
Breakfast was ok, but dinner was less than what I expected.
I think with the right management, this place could be a winner, but not so much as it is.
Also, it feels a little haunted. Not quite The Shining, but eerie.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DoggieBag59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
117 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 9 July 2013

The reason to stay here is the location. But otherwise, the furnishings are dated, the staff overwhelmed and the room small. We had dinner in the restaurant and I got an upset stomach. So did another member of our party of four. Food was predictable and dull.
There are some gems--paintings by Eustace Zeigler--worth checking in the halls of the hotel. The waiter said the huge painting inside the restaurant was one of two (three). it was the sole survivor of a fire that damaged the hotel a long time ago. What a pity...the paintings are wonderful scenes of Alaska by a respected realist painter.
The location means you can walk to all the wonders of Juneau--we did some hiking as well as touring from this base.

Room Tip: Try to get a higher floor. Maybe the rooms will be bigger?
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FlorafromHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 9 July 2013

as previous posts have said, the Westmark Baranof is a little dated. But, the rooms are clean and comfortable and the hotel could not be more convenient to downtown Juneau. Additionally, the staff was friendly and helpful.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexandrazimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 July 2013

The Baranof Hotel is a bit dated but it fits with this little charming city of Juneau.
The beds are incredibly comfortable and the room is very clean, which are two of my
High priority items. it is also very well located right downtown so one can walk to everything
Including the docks and wharfs. The staff is very pleasant and helpful. we really enjoyed our
Stay here in Juneau at the Baranof.

Room Tip: Rooms in the back are quiet and have a mountain view.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank denver68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
117 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 5 July 2013

I want to start this by saying I did not see any actual live bed bugs, however..... Given the world we now live in post insecticide restrictions, bed bugs are making a comeback. Therefore, I always check the beds for signs of bed bugs. At this hotel, I pulled backt the sheets and the matress pad was dirty, besides the pubic hairs on it, there were little black dots (smaller than a sesame seed) covering the entire matress pad. I have read this is similar to what bed bug feces looks like. I also found what appeared to be the molted shells of a bugs . The matress itself seemed clean. Our friends had a room next door and their matress pad was clean. I changed rooms and although the new matress pad was cleaner, it still had the same material on it (including the pubic hair), just to a less extent. We had no choice but to stay and zip up all of our luggage day and night. Of course after that you think any mosqito bite or itch is related to bed bugs. I cannot confirm if I ever was bitten. I do know the morning we checked out, our friends reported that someone in a room on their floor was yelling that they were bitten by bed bugs. So, if you stay here, pull back the sheets and examine the mattress and mattress pad for yourself. I will not be back.
The parking is atrocious. The front desk staff are less than helpful. My friend had reserved the rooms. When checking in, I provided my credit card (which they assigned to their room) and when I checked out they charged my friends card which I did not catch until reviewing the bill. The front desk then had no idea how to reverse charges or give credit, so we left with them saying it would have to wait until somebody who knew how to was available (it was during a weekday morning and this was already two of the front desk staff I am talking about). That pretty much sums up the type of service and quality to expect from the Westmark Baranof.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ativan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Juneau hotels

New York City
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 July 2013 via mobile

Upon check in, the exterior of the hotel needs a make over, but the lobby has that old European feel. It was promising, but the rooms need a bit more updating to match the recently renovated bathrooms. Not needing to modernized, but polished. There is a fkat scrren and wifi. All that was forgotten as the beds were very comfortable with pillow top mattresses. However, we were on the 2nd floor of 9 and heard hall and room conversation, baby cries, sneezing, rolling of luggage at 6:30am and cars. If you are not a "comotose" sleeper, I suggest ear plugs or a different hotel!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DerbyNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Juneau hotels
8.0 mi away
Best Western Grandma'S Feather Bed
7.2 mi away
Juneau Aspen Suites Hotel
0.3 mi away
Driftwood Hotel
Driftwood Hotel
#6 of 16 in Juneau
3.5 of 5 bubbles 313 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Juneau Hotel
Juneau Hotel
#5 of 16 in Juneau
4.0 of 5 bubbles 135 reviews
0.2 mi away
Four Points by Sheraton Juneau
0.4 mi away
Prospector Hotel
Prospector Hotel
#8 of 16 in Juneau
3.0 of 5 bubbles 161 reviews
Show Prices
Show Prices
Show Prices

Been to Westmark Baranof Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westmark Baranof Hotel

Property: Westmark Baranof Hotel
Address: 127 N Franklin St, Juneau, AK 99801-1222
Phone Number:
Region: United States > Alaska > Juneau
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #7 of 16 Hotels in Juneau
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Westmark Baranof Hotel 3*
Number of rooms: 195
Official Description (provided by the hotel):
Largest hotel Juneau – Located in the heart of town. - The historic Westmark Baranof Hotel is centrally located in downtown Juneau within walking distance of the Centennial Hall, waterfront, cruise ship docks, shopping, state capitol and government offices. There is complimentary Wi-Fi throughout the hotel. •Convenient Downtown Location•195 Rooms and Suites•Cable TV•Room Service•In-Room Coffee Makers•Channel and Mountain Views•Walk to Historical & Cultural Sites and Cruise Ship Docks•Gold Room Restaurant & Bubble Room Lounge •Banquet/Meeting Rooms•Fitness Center•Free Parking•Free High Speed Wireless Internet available in all Public Areas•Free Internet Access in Lobby for Hotel Guests•Westmark Guest Rewards•Alaska Airlines Mileage Plan•A FEMA Certified Hotel•Smoke Free Environment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Hotels.com, Expedia, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., HRS, Cancelon, Evoline ltd and HotelQuickly so you can book your Westmark Baranof Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westmark Baranof Juneau
Westmark Baranof Hotel Juneau

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing