We stayed for a quick overnight between flight and ferry. Arriving late on the jet, I was told to call when we landed for a pickup. Shuttle took a solid half hour to get there, and when it arrived we sat in the van with another party for a further 20 minutes "waiting for more passengers" while our driver sat outside talking on his cell phone. I then got a call to my cell inside the van informing me that the shuttle was at the airport waiting for us... By the time we finally got headed back to the hotel at 11pm our driver continued chatting away until another passenger finally got fed up and sternly requested he hang up the phone and focus on the DRIVE. All the staff we interacted with during our stay were extremely unprofessional. The room itself was average, clean, but nothing to write home about. I guess this place would be fine if you're in a pinch for a "cheap" place to stay, but don't count on their customer service or shuttle if you're on a tight schedule...
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- Also Known As:
- Driftwood Hotel Juneau