Booked this hotel for it's indoor pool. Giant sign says pool out of service. When I ask "Robert" at the front desk he snickers about it, and says he doesn't know why it's closed or when it will be fixed. I asked what time we needed to leave the hotel to be on the ferry on time and he put us there 3 hours early. We also asked him to reserve the shuttle for us, but the next morning no one had any idea we needed a shuttle. We cancelled our 2nd night and the charge hit my credit card anyway! Luckily corporate straightened that out for us. The room was ok and the mexican restaurant attached was excellent -and surprise -they had great customer service. Robert could learn a few things from their waitstaff.
- Official Description (provided by the hotel):
- Complimentary In-Room Safes, Microwave and Refrigerator in all guest rooms. 100% non-smoking facility. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Expedia, Ebookers, TripOnline SA, 5viajes2012 S.L., HotelQuickly, getaroom.com and Cancelon so you can book your Travelodge Hotel Juneau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Travelodge Juneau Airport Hotel Juneau
- Travel Lodge Juneau
- Juneau Travelodge
- Juneau Travel Lodge