We stayed three nights. Our flight was late, so when we checked in, it was after nine p.m. and the young man at the front desk (Travis) was all alone and trying to answer the phone, check in guests, locate his shuttle driver, and answer questions, all at once. He did really well, was very polite, and is an amazing multi-tasker. The man ahead of us was irritated by the constant interruptions to his check-in process, I could tell, but Travis was doing the best he could given that he seemed to be the only person on duty.
The room appeared clean and neat, although we were amused by the fact that a black hair we noticed in the corner of the bathroom counter when we checked in on Sunday evening was still there when we checked out Wednesday morning. Maybe it was a mascot of some sort. The room was very warm, but the two oscillating fans provided kept the room comfortable all night. The beds were comfortable and the linens were not worn.
There was a smell of sewage in the lobby when we checked in, but it had dissipated by the third day. I don't know what the issue was, but when I asked my husband as we were standing in line if he smelled what I smelled, and he said he did, the woman behind us mentioned that she had noticed it as well. The elevator, hallways, and our room were fine and did not have the same odor. It was most noticable as one entered the lobby doors from outside.
We did not try the restaurant, although a friend of ours who has stayed here says it's very good. The pool appeared to be clean. We did not use the shuttle. The hotel is conveniently located. Daytime staff generally acknowledged us as we passed through the lobby and our interactions with them were fine.
- Official Description (provided by the hotel):
- Complimentary In-Room Safes, Microwave and Refrigerator in all guest rooms. 100% non-smoking facility. ... more less
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- Also Known As:
- Travelodge Juneau Airport Hotel Juneau
- Travel Lodge Juneau
- Juneau Travelodge
- Juneau Travel Lodge