I live in Southeastern Alaska and visits to Juneau previous to this one made me think that Juneau and its people might not be 'real' Alaskans. By 'real' I mean eager to talk, helpful beyond belief, concerned, considerate--by the time a brief conversation or business contact is done, one feels that they have made a great new friend who will remember them the next time they meet. Past experience, not so much in Juneau.
Not so when we stayed there June 16, 17 and 18 in 2014. Shuttle service picked us up from the ferry terminal more quickly than the other visits when we called a taxi. Shuttle was clean, driver quick to open doors, place steps for easy entry/exit, professional yet friendly and loaded all bags plus the wheelchair we were using for my husband. Each shuttle trip was the same with all drivers we encountered. The van was spotlessly clean inside and very comfortable.
Nicole, the desk person we encountered most throughout the day and part of the evening is a ROCK STAR. She was so very helpful, even using the hotel computer to make my return ferry reservation when the computer in the lobby would not cooperate with me. She was kind, friendly, had boundless energy and willing to do whatever she could do to help us navigate Juneau under difficult circumstances. There are not enough words to convey what a jewel this hotel has in Nicole and the rest of the crew that manned the desk and hotel while we were there.
Room? Spotless, yes the upholstered chairs for the table in the room were well used, but considering this hotel likely is full every night in tourist season, they were in good repair and clean.
We were in Juneau to have tests run to see if husband had lung cancer. Shuttle to and from appointments were vital and handled very well considering that the hotel's first priority is to get people to and from the airport and ferry terminal. We got everywhere on time as did the airport and ferry travelers I am sure.
People in Our Town in Southeast Alaska -- all 800 plus of us locals--recommend to each other and visitors the Super 8 in Juneau. Great bargain, wonderful staff, good basic rooms.
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- Also Known As:
- Super 8 Motel - Juneau Hotel Juneau
- Super Eight Juneau
- Super 8 Hotel Juneau
- Juneau Super Eight
- Juneau Super 8