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“Quaint and comfortable”

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Best Western Grandma'S Feather Bed
Ranked #1 of 16 Hotels in Juneau
Certificate of Excellence
Anchorage, Alaska
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Quaint and comfortable”
Reviewed 12 June 2014

What a surprise this was! I was expecting your typical Best Western hotel, but this one was more like a B&B. I was shown to a room on the second floor. Walk in the door and the very first thing I saw was a huge whirlpool tub and mirrors everywhere! The bedroom was behind some french doors, and beyond that a cute sitting room in the "turret". The bed was super comfortable. A Juneau friend told me this hotel was advertised as a Juneau "couples get away", and that sure explained some of the decorations! Even more surprise was the breakfasts. I've never in all my years of travel been fed so well or had so many choices of fresh cooked eggs, bacon, pancakes and more, and the price was included! This was definitely NOT your typical hotel breakfast! They also had a great dinner menu, but I did not have time to try it. One issue- they don't serve dinners on Sundays. The service was a great. The front desk people were very friendly and helpful. I would definitely return.

Room Tip: The hotel is located along one of the main roads, so if you like to sleep in, choose a room at the b...
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  • Stayed June 2014, travelled on business
    • Value
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Helpful?
Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Customer Service Mgr. at Best Western Grandma'S Feather Bed, responded to this review, 24 June 2014
Thank you for your kind review of our property. It continues to be our goal and priority to make every stay a memorable one. We are glad you were able to appreciate Grandma’s unique charm. Thank you again for your review and we look forward to seeing you in the future.
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361 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Stillwater, MN, United States
1 review
Reviewed 11 June 2014

My wife and I and another couple were touring Alaska recently. Our travel agent booked us into Best Western Grandma's Feather Bed in Juneau. What a great place. Small, quaint, comfy. Excellent food. Excellent staff. When was the last time you stayed at a mid-range priced motel and was offered a complimentary cooked breakfast? Our answer is never. No rubbery buffet eggs, no messy do it yourself waffles, etc. If we ever go back to Juneau, Grandma's will be our first choice.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gwen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Customer Service Mgr. at Best Western Grandma'S Feather Bed, responded to this review, 24 June 2014
Thank you for reviewing our property, the Best Western Grandma's Feather Bed. We are pleased you enjoyed the made-to-order breakfast that is included with your stay. Our staff strives to make every stay comfortable and enjoyable. We appreciate your feedback and look forward to seeing you on future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salem, OR USA
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 June 2014

We spent three days in Juneau after a Lindblad/National Geographic cruise on the Sea Lion, and Grandma's was great. Very comfortable bed, large two-person shower/tub. and great service. Location close to airport was a plus, as was shuttle service.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank ken610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Customer Service Mgr. at Best Western Grandma'S Feather Bed, responded to this review, 3 June 2014
Thank you for reviewing our property. We highly value your feedback concerning the service and accommodations at our property. We are pleased you enjoyed your stay at Grandma's Feather Bed. Thank you again for your review, and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 May 2014

Smallest hotel in the biggest hotel chain. This little place has amazing rooms. Very cozy. The breakfast isn't bad either. Located outside of Juneau, but very close to Mendenhall glacier. I will definitely stay here again on my next trip to Juneau.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Sunscreen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Customer Service Mgr. at Best Western Grandma'S Feather Bed, responded to this review, 30 May 2014
Thank you for your kind remarks about our hotel, the Best Western Grandma’s Feather Bed. We appreciate your feedback concerning our accommodations, restaurant and location. We are pleased you enjoyed your stay at Grandma’s and look forward to seeing you on future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage
1 review
Reviewed 9 May 2014

Quaint hotel with comfortable bed, large jacuzzi tub, and great complimentary breakfast options! The bed includes a feather bed that is super comfortable. For breakfast, you have the choice of 3 hot items from a menu, plus you can have fruit, yogurt, granola, pastries, and juice - if you can actually eat that much! Good omelet and breakfast potatoes!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Shelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Customer Service Mgr. at Best Western Grandma'S Feather Bed, responded to this review, 13 May 2014
Thank you for your review of our property. We are pleased you enjoyed the service and accommodations we provide at Grandma’s. We appreciate you sharing your experience with the travel community and look forward to seeing you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Provo, Utah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2014

I stayed several times at this hotel and enjoyed the luxury of it's homestyle cooking and the greatest beds in which to sleep. The Jacuzzi/Showers are totally relaxing and always feels homey and comfy. Will always return here!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank jimrawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Customer Service Mgr. at Best Western Grandma'S Feather Bed, responded to this review, 13 May 2014
Thank you for your kind review of Best Western Grandma’s Feather Bed. Our hotel is owned by a local family and we strive to keep a homey and friendly atmosphere. It is nice to hear that your stay in Juneau made a lasting impression. Thank you again for your review and we look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2014 via mobile

Wonderful place to stay! Friendly staff, clean, inviting rooms, great food! I travel to Juneau for work and I plan my trip on this properties availability! Beds are clean and comfortable as well.
Highly recommend!!!!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lv2traval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Customer Service Mgr. at Best Western Grandma'S Feather Bed, responded to this review, 8 April 2014
Thank you for your kind review of Grandma’s Feather Bed. We appreciate your comments regarding the staff and accommodations at our property. Our goal is to consistently provide you with outstanding service each and every visit. It is always gratifying to know that we were successful. Thank you again for your review and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Grandma'S Feather Bed

Property: Best Western Grandma'S Feather Bed
Address: 2358 Mendenhall Loop Road, Juneau, AK 99801-8001
Phone Number:
Region: United States > Alaska > Juneau
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Juneau
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Grandma'S Feather Bed 3*
Number of rooms: 14
Official Description (provided by the hotel):
Best Western Grandma's Feather Bed, the smallest hotel in the world's largest hotel chain, comes complete with deluxe suites and is the perfect place for a weekend getaway in beautiful Juneau, Alaska. All 14 guest rooms are designed especially to meet your vacationing needs. Each guest room are designated non-smoking with single queen feather beds for the ultimate in comfort. Sink into your in-room Jacuzzi and let the comfort take you away. ... more   less 
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Also Known As:
Best Western Grandma`s Feather Hotel Juneau
Best Western Juneau
Best Western Hotel Juneau
Juneau Best Western

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