Clean and comfortable. Close to airport with free shuttle. Not really close to area attractions. Nice place for the night to catch up with cruise out of Vancouver thanks to airline goof. Nice place to relax and unwind.More
Clean and comfortable. Close to airport with free shuttle. Not really close to area attractions. Nice place for the night to catch up with cruise out of Vancouver thanks to airline goof. Nice place to relax and unwind.MoreShow less
WE are sorry you had difficulties with your flight getting to your cruise; but are happy it landed you with us for the evening. Thank you for your comments about our property. We are glad you were able to relax with us and be refreshed from the stress of your trip to enjoy the cruise when you left us. We do hope you will plan another visit to Ketchikan in the future and spend a few more days with us. Sincerely, Linda Peters, G.M.
The hotel is in a great location, not in the middle of the overcrowded downtown cruise ship area. Close to the ferry and airport. Rooms are clean and comfy, with a mini fridge and microwave. No need to rent a car to get around, they have a van that will shuttle you to many, many places on the island. But the star of this property is its staff. Walt, John, Willie, Franny, Kayla, from the front of the house, and Gani and Merita from the restaurant made us feel like family. I would highly recommend this property for your next stay in Ketchikan.
Dear Idwyer, Thank you for taking the time to review our property. We appreciate your comments concerning our staff. We are very proud of our stay and their friendliness and helpfulness to our guests. Thank you for recognizing their efforts to make everyone feel as if they have never left home. We are happy to hear you enjoyed your stay with us and utilized our van service to get you to the places in town you wished to see. Please come back and see us again soon.
Best regards, Linda Peters, G.M.
This is a very nice hotel. It was clean, updated, and pet friendly. The attached restaurants are great, food was very good. Staff was wonderful and let us check in an hour early after arriving on the ferry.
Dear Rebecca K:
Thank you for your review of our property. We appreciate your compliments to our staff and your comments on our restaurants. We are all pet lovers here and enjoy seeing our guests with their pets. Hopefully our staff treated your pet upon arrival, which is our policy. We look forward to your next visit to town so we may again provide you with a pleasant stay. Best Regards, Linda Peters, G.M.
Great staff. Service is prompt and friendly. Extremely clean and comfortable. Our favorite place in Ketchikan. Gotta try the food at the Landing restaurant. Outstanding. Moving from Alaska, and this is one of the few places we'll miss.
We are sorry to hear you are moving from Ketchikan. We hope you will return for future visits. We appreciate your comments about the service and food in our restaurant. Our staff tries very hard to accommodate all our guests needs. It is great to hear that we have succeeded with you. Thank you for recommending us to others. We appreciate your comments and your time to do a review of our property.
Linda Peters, G.M.
Quality, cleanliness and service received was some of the best I have experienced in the past 5 years here in Alaska. A little slow, but thorough, you feel like the staff care about the service they give.
Dear Cynthia T:
Thank you so much for your comments about our staff and our property. Our staff does care and we are proud of their attitudes toward our guests. It is always nice to hear that our guests do feel that from our staff. We hope you will come back to visit us soon. Thank you again for taking the time to do the review.
Linda Peters, G.M.
My room was spacious, clean, quiet even though I was right next to the elevators. The restaurant was great with great servers and good food. The bar was superb and I spent several hours each night there. The Manager's Reception was a nice treat with food and beverages served and the opportunity to talk to the manager of the hotel.
I would highly recommend this hotel to anyone.
Dear Dorothy P:
Thank you for taking the time to do a review of our property on Tripadvisor. We greatly appreciate your comments concerning our spacious, clean rooms and the service and food in our restaurant and bar. We are happy to hear that you came to our Manager Reception on Wednesday night and enjoyed it. We also enjoy that hour to get acquainted with our guests in house, Thank you for recommending us to other travelers.
Linda Peters, G.M.