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“Great Resort for the Whole Family”

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Waterfall Resort Alaska
Ranked #4 of 10 Hotels in Ketchikan
Campbell, California, United States
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great Resort for the Whole Family”
5 of 5 bubbles Reviewed 1 August 2014

My son and I fished here from 6/16/14 until 6/19/14 and had a wonderful time. I am a 61-year-old handicapped, 350-pound man and the Waterfall staff did an outstanding job taking care of us. They don't advertise themselves as handicapped friendly and the resort really isn't set up to care for people like me but they did a fantastic job making my trip one I will always remember. They made sure we had everything we needed and provided us transportation in their resort golf cart whenever we needed it. My wheelchair was useless trying to get to the dining room each evening and they made sure we were always there on time. They were able to find a special heavy chair I could fish from each day and the captain did everything for me so all I had to do was to reel in the fish. Next year my oldest son and his wife plan to go back with us and fish. We are already making our plans. It is the perfect place for a family to spend the fishing trip of a lifetime.

Room Tip: We stayed in a private cabin for two. No phone, no TV, but one of the most comfortable and clean fis...
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  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
5 Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfallGroup, Director of Marketing at Waterfall Resort Alaska, responded to this review, 23 July 2015
Thanks for your review of Waterfall Resort Alaska! We're glad you and your son had a good time sport fishing with us. With more than 100 years of tradition under our belt, it always makes us proud to know we're a part of other families' traditions too. Hope to see you both back on the water with us again one day soon!
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54 reviews from our community

Traveller rating
    41
    10
    1
    2
    0
See reviews for
12
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Ocean Park, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 July 2014

The entire experience was amazing. The folks at Waterfall take care of everything. You get off of a float plane and within' 30 minutes you are on a boat fishing with an excellent guide. Do not leave your camera in your room. Outstanding!

  • Stayed July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfallGroup, Director of Marketing at Waterfall Resort Alaska, responded to this review, 28 July 2014
Daniel, thanks for the glowing review! We feel pretty honored to work in such jaw-dropping natural wilderness location, and we get a real kick out of sharing it with guests like you. Hope you took some amazing pictures of whales, eagles, bears, and of course all the fish you caught. Don't forget to enter our free Guest Photo Contest!
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 23 June 2014

Combat fishing at its best!!! The website does a great job of promoting but what they do not tell you is you will be tripping over engine case the whole tome your fishing because it takes up the whole deck, You will have to fight sea lions daily for your fish, and constantly move around the 30 other boats in the tight space. Along with a very in personable captain who is sick and does he what he wants and not what you do as the paying customer. Over a poor experience, once they have your money they could care less!!! I have been to other resorts in Alaska. This was by far the worst!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Connieingram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfallGroup, Director of Marketing at Waterfall Resort Alaska, responded to this review, 1 July 2014
Thanks for letting us know about your trip. We actually do care very much about the experience of our guests, and we take it to heart when we learn someone isn't happy. Admittedly, there's not much we can do about sea lions or other anglers in public waters (both of whom are there because that's where the fish are). But if we miss the boat on delivering our usual legendary standard of service, that's something we can learn from and improve. We hope you'll allow us the opportunity to show what we can do at our best.
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Italy
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

This is a specialized resort for fishing enthusiasts. Everything they do is first class.

1. The area is pristine and gorgeous. The flight to the resort on the float plane may be worth the entire trip by itself. The island and the grounds great. Whales, otters, eagles...every moment is a "National Geographic" moment. Didn't see the bears, but hopefully on the next trip.
2. Fishing is phenomenal. We limited out on everything in a 4 day trip. The resort did a perfect job of butchering and vacuum packing the fish, and I was able to get it home (at the time I lived on the US East Coast) so it was still frozen (I overnighted in Seattle and put it in the frozen storage at SEATAC overnight). Fishing guides are second to none.
3. Food is really good.
4. The bartender is competent and the bar is a nice place to get some drinks. Although by that time, you're so tired from a day of fishing you'll probably retire early.

I'm going to go back....

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laltro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfallGroup, Director of Marketing at Waterfall Resort Alaska, responded to this review, 14 May 2014
Thanks for the rave review, laltro! We feel pretty lucky to have been entrusted with the care of this historic, legendary location. The fishing, the wildlife, and especially the chance to share great times with guests like you make for the best summers ever. Looking forward to seeing you back on the water here soon!
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Redding, California
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 15 February 2014

This resort, while perhaps needing a little TLC, is in an incredible location.
A few days here helps the stress fall away, and the bonus is you get to return home with enough fish to keep supermarket visits at bay for a few months.
The wildlife, if you take the time to explore a little, is incredible.
Deer, bears, bald eagles, whales... and I even spotted a mink.
Food it top notch. The staff who took care of us were great.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank T P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfallGroup, Director of Marketing at Waterfall Resort Alaska, responded to this review, 24 February 2014
Thanks for the review, TP! Admittedly it's not always easy maintaining a 100-year old historic property in the middle of the Alaskan wilderness (for example, a storm blew the whole roof off one of the big warehouses last winter!). But we believe our guests deserve the best and we'll keep working to achieve that. We're really happy the fishing, wildlife, food and the serenity of our 52 ocean-front acres all worked together to let you relax and have fun, and we hope to see you back on the water soon!
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Houston TX
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 September 2013

This was my second trip to Waterfall where we enjoyed every minute. Waterfall Resort is a first class operation. Another reviewer mentioned this being a "Bucket List" destination for sports fishermen, and I want to weigh in and say that this should be a Bucket List destination for anyone physically able to fish. The fishing is amazing. The scenery is majestic. The food and service is fabulous. The staff and accommodations are top notch. We will be back!! You should go!!!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GEMWorking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfallGroup, Marketing Manager at Waterfall Resort Alaska, responded to this review, 30 September 2013
We really appreciate great feedback like this - it lets us know what we're doing right! We believe matching a legendary location like ours with a simple dedication to the best all-inclusive hospitality is the not-so-secret reason why we've hosted over 60,000 guests in our time, making Waterfall Resort the most popular fishing lodge in Alaska. Looking forward to welcoming you back next year!
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California
Level Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 30 August 2013

This was my fourth trip to Waterfall Resort. The rooms are nice and the food is first class and the fishing is great. They pack you a lunch with sandwiches cookies fried chicken chips soda beer or anything you want. Herman our guide was excellent and he seemed to really enjoy taking us out. I have had some so so guides so we were pleased to get lucky and get Herman. At dinner you get salmon and halibut prime rib and filets and salads and oysters and shrimp salad bar ice cream cakes. You can really eat as much as you want. there is also a bar. wine comes with dinner. I came home with 90 pounds of fish packed and frozen. This is my number one pick for Alaska fishing. If you enjoy fishing and fine food you can't go wrong.

Room Tip: I stay in the Egg house suites
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CaliforniaDon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfallGroup, Marketing Manager at Waterfall Resort Alaska, responded to this review, 30 September 2013
Don, thanks for kind words about Waterfall Resort! We understand that folks come here first and foremost for the legendary sport fishing, but we believe a real all-inclusive hospitality experience means lots of hearty food to keep you going, a good night's sleep after a busy day on the water, and warm friendly service around the clock. Great tip on upgrading the Egg House suites! Hope to see you back on the water again soon.
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Additional Information about Waterfall Resort Alaska

Property: Waterfall Resort Alaska
Address: 320 Dock St Ste 222, Ketchikan, AK 99901
Phone Number:
Region: United States > Alaska > Ketchikan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 10 Hotels in Ketchikan
Price Range (Based on Average Rates): ££££
Hotel Class:3 star — Waterfall Resort Alaska 3*
Number of rooms: 44
Official Description (provided by the hotel):
Having hosted more than 60,000 guests, Waterfall Resort is the most popular fishing lodge in Alaska. Located by Southeast Alaska's famous Inside Passage near Ketchikan, just 90 minutes from Seattle, Waterfall Resort makes the spectacular wilderness of Alaska easy to access. Built in 1912, the historic record-breaking Alaskan salmon cannery on 52 acres of breathtaking coastal wilderness now serves as the location for the all inclusive sport fishing lodge, Waterfall Resort. The fish keep coming back every year, and so do our guests. Waterfall Resort delivers an all inclusive Alaska vacation, where our expert service takes care of all the details. Experienced guides accompany you on 25' heated cabin cruisers custom built for comfort, supporting anglers of all skill levels. We provide all the fishing equipment and gear, and we even process your catch for you back on shore so you can take your frozen fish home. Guests typically return with an average of 70 lbs of fillets! Waterfall Resort is situated in SE Alaska on the west coast of Prince of Wales Island, benefiting from ocean upwelling and nutrient rich waters that attract King Salmon, Silver Salmon, Halibut, Ling Cod and many more. This destination is a short scenic float plane ride over Alaska's Inside Passage from Ketchikan, which is only 90 minutes from Seattle. We host our own Alaska Airlines agent on site to make return flights and baggage check a snap. Easy travel means the resort is also ideal for hosting Corporate groups and events. Come join the legendary sport fishing fun at Waterfall Resort! Catch the Adventure! ... more   less 
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Also Known As:
Waterfall Hotel Ketchikan

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