Our check in at this hotel was fine. However, when we got to the room, it was a different story. First, the television was on and blaring loud. The room was really dirty, there was an old razor and bar of soap in the shower, hair in the tub and the sink, and the floor did not appear to have been mopped. When my husband went to inquire about the razor and hair, he was given a wash cloth and some "multipurpose cleaner". We had experienced a very long day (flight from CA with 3 kids), at this point, my husband was fine cleaning the bathroom himself.
The next issue we had was the lack of air-conditioning (which is normal for the location), because it was uncharacteristically warm (and humid) we had to leave ALL the windows open in our room. Our room was directly above the court yard, the noise in the morning was so loud that it was impossible to sleep past 6 or 6:30 in the morning. To combat the lack of air-conditioning, there was a small fan in our room and the fan helped tremendously. It would be better if there were a ceiling fan or a permanently attached fan in the room however, because the small fan we had just wasn't enough all the time and a bigger fan would help circulate the air much better.
Our first meal, after our long flight, was a full order of ribs (with slaw) and an order of garlic bread. The ribs were terrible, they were dry and over cooked, the bbq sauce was very "tomatoey" and very acidic. It was very disappointing however; ONE staff member went to great lengths to make sure we were comfortable when my husband asked to eat outside. She came and helped us set up a seating area on the empty patio.
We stayed at the Cape Fox Lodge for 5 days. This is DEFINATELY not a kid friendly hotel. The food was average and very expensive: $40 for a simple breakfast for 1 adult 3 kids (cold cereal for 2) and $70 for lunch for 2 adults and 3 kids. The upstairs lobby area didn't appear to have been vacuumed for a long time, there was debris on the stairs, carpet, couch, and dirty q-tips remained on the window sill upstairs for our entire stay.
Aside from the staff in the restaurant, the staff seemed unaware of our general presence. In the end, we were ready to leave this lodge when our time was up and we don’t plan to stay here again.
- Official Description (provided by the hotel):
- Located downtown Ketchikan, within the heart of the Tongass National Forest, Cape Fox is set amidst this country's last frontier and offers the warmth of a north woods mountain cabin, reminiscent of a ski lodge. We have spacious guest rooms and suites with spectacular views of the forest, Deer Mountain or the waterfront community of Ketchikan. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Ebookers, TripOnline SA, Priceline, Booking.com, Evoline ltd, getaroom.com and Cancelon so you can book your Cape Fox Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Cape Fox Hotel Ketchikan