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“Had a good experience at the Cape Fox”
Review of Cape Fox Lodge

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Cape Fox Lodge
Ranked #3 of 10 Hotels in Ketchikan
Certificate of Excellence
Dallas, TX
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Had a good experience at the Cape Fox”
Reviewed 27 August 2007

We spent three nights at the Cape Fox Hotel. We were traveling independently (2 couples). We booked our rooms well in advance, and had rooms with nice views looking out over town and the water (the water view is obscured when there are cruise ships in port, but that's not the hotel's fault!). The rooms were spartan (you'd think a Native-owned property would at least put a few relevant prints on the walls), but spacious, comfortable and clean. The baths were outfitted with the expected amenities; the room also had a small refrigerator which was a bonus.

Interactions with the front desk were efficient and friendly. We requested a late checkout (standard check-out is 11:00am), and were informed that we'd be charged $20/hr for any time after 12:00. We departed about 12:30 and were not charged.

The hotel is located high up on a hill; there is a funicular to access it directly from the Creek Street area if you are on foot (we had a car, but often used the funicular to just go back and forth to town).

There is an exhibit on Native history on the second floor - this is worth a visit even if you are not staying at the hotel.

We ate several breakfasts and one dinner in the restaurant - all meals and service were good. The restaurant is one of the best in town for dinner, and it is quite busy - be sure to make a reservation. The restaurant has a view, but much of the waterfront is obscured by trees. The bar is also a pleasant place to enjoy a cocktail before heading out for your evening's activities.

This is not a luxury hotel by any stretch, but we fully enjoyed our stay and would return.

  • Liked — Location and view
  • Disliked — Spartan room decor
  • Stayed August 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank TexasBabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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234 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
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English first
Boca Raton, Florida
Level Contributor
236 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 8 August 2007

We stayed at the Cape Fox for one night preceding a Cruise West Inside Passage cruise on the Spirit of Yorktown. The Lodge is attractive in a lovely setting on a hill above old Ketchikan. The rooms are spacious with good sized bathrooms. Everything was very clean. The restaurant was very good with excellent service. We had a beautiful view of the harbor from our room. There is a funicular cable car from the hotel to Creek St shopping & the town of Ketchikan. Once the cable car was out of order & we had to walk down the steep hill, but it was back in order after our shopping in the town. Dinner in the hotel restaurant was very nice w/ very good service. Most of the service in the hotel was provided by the Cruise West customer service desk so I cannot comment on the service from hotel staff.

  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank BocaGators
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville, North Carolina
Level Contributor
66 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 18 June 2007

We stayed at the Cape Fox for one night following an Inside Passage cruise. The Lodge is very attractive in a lovely setting on a hill above old Ketchikan. The rooms are spacious with good sized bathrooms. Everything was very clean. The restaurant was very good with excellent service. Those are the positives.
The negatives include mattresses and pillows that were not just as old as the hotel but were probably used previously in another hotel -- true back breakers. Rooms facing the mountains overlook the entrance and with staff leaving and being picked up (none too quietly) until well after midnight these rooms should be avoided. Quieter rooms overlooking the water cost more!
Finally, if one is not driving one's own car one needs to use the hotel's cable car to get down to and up from town. The steep walk down is not too bad but coming back up, particularly if you have shopped, is a killer. So why not use the cable car? When we tried to come back up it wasn't working and it had a note on the door "temporarily out of service". So we waited until we were told that "temporarily" usually meant a week or two! Upon getting back to the hotel we were told that we could have taken a taxi -- try finding one that isn't giving tours! The manager we spoke with said she would change the notifications to reflect that the out of service was longer than anticipated and give alternate arrangements for reaching the hotel. The next morning that had not been done. We found out from our cab driver to the airport that the cable car is a local joke. If you have transportation and a strong back you might try it but I would recommend just eating at the restaurant.

  • Liked — Restaurant
  • Disliked — Management
  • Stayed June 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
4 Thank Trippinbrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 19 June 2006

The Good:
Had a two-day stay just a few days ago. First of all, the restaurant is great. We had our best Kethikan meals in the Cape Fox restaurant.

The Less-Than-Good:
Espresso shop opens too late. Hey, this is summer in Alaska and people are up and ready to go early!

Biggest problem was that front desk had poor knowledge of tourist-related schedules, especially how often airport ferry ran, start times, etc. Also incorrect/poor knowledge of city bus schedules. We heard excuses that due to construction, bus schedules were changing weekly. So? Get updated schedules so customers can have up-to-date information. Excuses don't cut it with a high-dollar facility that prides itself on taking care of tourists.

Rooms ok (nice view) but mattress was not good (old).

Overall and based on cost, I'd rate the facility average (restaurant = excellemt)

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Rock, Arkansas
Level Contributor
151 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 7 August 2005

Our room had a lovely view of Ketchikan Creek with the town and Tongass Narrows in the distance. As the salmon began to congregate in the creek below, the eagles would perch on trees right outside our window! The location was perfect, with a tram that carried guests to the tourist streets below. Breakfast in the restaurant was pricey but good.

Helpful?
8 Thank sunshine3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 6 August 2003

We first discovered the Cape Fox Lodge while passing through Ketchikan on a Cruise Ship. The staff and restaurant were very nice and we decided to make a return visit and do some fishing the following year.
When we stayed at the hotel we found the staff extremely helpful, the restaurant very good and the rooms themselves more than adequate. We continue to only consider the Cape Fox Lodge on our return trips to Ketchikan. We find the staff continuing the fine tradition of helpfulness with all of our requests.

Helpful?
11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 10 June 2003

Gorgeous setting, museum-like lodge, wonderful view and food, excellent service!

Helpful?
13 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Fox Lodge

Property: Cape Fox Lodge
Address: 800 Venetia Way, Ketchikan, AK 99901-6561
Phone Number:
Region: United States > Alaska > Ketchikan
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 10 Hotels in Ketchikan
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Cape Fox Lodge 3*
Number of rooms: 72
Official Description (provided by the hotel):
Located downtown Ketchikan, within the heart of the Tongass National Forest, Cape Fox is set amidst this country's last frontier and offers the warmth of a north woods mountain cabin, reminiscent of a ski lodge. We have spacious guest rooms and suites with spectacular views of the forest, Deer Mountain or the waterfront community of Ketchikan. ... more   less 
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Also Known As:
Cape Fox Hotel Ketchikan

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