I'm a frequent traveler and have been to many (not so populated) cities across the country. This hotel looks very warm and cozy from the outside and the walking into the lobby you know you have arrived in Kodiak Alaska. It has a log cabin feel with a stuffed Kodiak bear to welcome you at the entrance. Unfortunately, this is where the pleasantries end. The inside of the room is dated. The wooden furniture while attempting a rustic look ends up feeling old and not to clean (not to say it isn't). I arrived in the summer and some days it feels warm inside the room. The thermostat will let you THINK that it will make the AC work but upon calling the front desk I was informed that there IS NO AC in this hotel. Great! Lets turn on the fan. The fan makes so much noise at night that you have to chose between sleeping or having some air blowing at you. The TV and cable box remote controls are two separate items and both work intermittently. The whole room smelled like a smoker's den. Who in the world allows smoking in rooms these days?!! There's even an ash tray on the desk top! Breakfast is better than the Hampton inn (if you're fed up with their breakfast like me) but today I found myself pouring orange juice from a bottle labeled "Maple Syrup" urghhhh. The breakfast "staff" behind the bar seems to care so little about their job that it makes you wonder how they have one. Folks, stay here if you must (you wont find bugs, roaches,dead bodies or sleep uneasy at night) but you have been warned. Many people say "It's good for what it is". If they mean its good for Kodiak, I am not impressed. Being a national chain, they may want to take some notes from their friends across the bay. Next time I will rather stay at a B&B than staying here.
Advice to management: Rather than making excuses and providing counter facts, please put your efforts at making this a better hotel.
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- Also Known As:
- Best Western Kodiak Island
- Kodiak Island Best Western