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“Sleep in your car” 1 of 5 bubbles
Review of Eagle Hotel

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Eagle Hotel
Ranked #8 of 12 Palmer B&B and Inns
Colorado Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Sleep in your car”
1 of 5 bubbles Reviewed 22 February 2014

If I ever have to choose between sleeping in the car or the Eagle hotel, it will be the car! Very poor service offered by hotel staff, the place is dirty and stinks, and its way over priced for what you get. If the Eagle hotel wants repeat business they will need to change the way they operate and the entire staff.

  • Stayed January 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Codybear11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 reviews from our community

Traveller rating
    8
    7
    7
    7
    9
See reviews for
13
9
3
7
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Willis, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 February 2014 via mobile

Of all the hotels I've stayed at I have to say I have enjoyed the Eagle Hotel the most. I was new in town from Houston, TX and the staff was very friendly in welcoming me to the community and making me feel at home. I took some time to talk to some of the employees and got to know them, they have a great dedication to their customers and it shows in the product they bring, from the restaurant to the rooms. To those that gave a poor rating, read your emails, check your reservations, and know the policies, I did. We were advised when there were live bands scheduled and every effort was made to switch rooms upon PRIOR REQUEST. If you messed up on how many days you booked for, double check and read the cancelation policy. It's your money and your responsibility to know the policies. All in all, excellent stay and my top pick for when family and friends come to visit!

Stayed February 2014, travelled on business
Helpful?
1 Thank Zack W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Byron, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 January 2014

My husband and I are from central New York and stayed at the eagle for 10 days in August 2013 and were very happy with our stay. Room was large and clean with a refrigerator, microwave and coffee maker. Oh and of course a tv. The staff was super nice and always available! After a day of adventuring coming back and ordering from the restaurant was perfect...the food was great, especially the pizza rolls! It's a great place for the average person to stay who wants to get out and experience the Alaskan life. Overall, we were very happy and plan to go back.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jessi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bee K, General Manager at Eagle Hotel, responded to this review, 1 February 2014
We are glad to hear you were happy with your stay. Thank you for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seward, Alaska
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 14 December 2013

We visited on 12/14/2013. This hotel is one of the worst hotels I have ever stayed at. They have nobody at the front desk for about 4 hours in the afternoon. They have no phone in the rooms to call the front desk and when you do call whoever answers the phone does not know what their doing. They say they have internet and apparently nobody that works here knows how to help a guest get on it. Learn how a business is suppose to be to please your guests. DO NOT STAY HERE.

Stayed December 2013
Helpful?
3 Thank Jessicaharvard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Palmer hotels

Hoboken, New Jersey
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 8 September 2013

Palmer is a small town with limited hotels. Not a great value for the price we paid for a 2 bed room (comparable to 3-star hotels). The hotel room had mountain views and just across the street from Visitors center. However, room was not well maintained with low lighting, old coffee in the pot, not enough towels, shaky plumbing, otherwise room was clean. Depending upon the room you get, there is a bit of navigation to get to your room if on the corner. Did not have any noise issues from the restaurant during our stay

  • Stayed September 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank virish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Effingham, Illinois
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 2 September 2013

Well all I have to say is either request a room far away from the bar or don't stay there when they have a band. After traveling all day from Illinois flying all over the US until getting into Palmer around midnight all we wanted was a good/quiet night sleep. Well guess what, they gave us the room directly above the bar and there was a band that didn't quit until about 1:30. As I was brushing my teeth at the sink the floor was vibrating. After the band was finished the DJ started and that was loud too. I even asked at the front desk when we checked in if we would hear the band and the lady said "maybe a little", we could hear everything the singer was saying. I only give this place a 2 because it at least was a little clean.
If you want security when you are sleeping, there is no chain on the door and no dead bolt. Don't assume the door automatically locks on the outside, like we did, you may have strangers accidentally walk into your room in the middle of the night.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Vanessa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairbanks, Alaska, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 20 August 2013

We stayed here for two nights. We had the room directly above the bar and guess what? Band started at 10 and what a ruckus. The hotel should really not rent the room we were in. Why do I rent a room in a hotel with a bed? Maybe so I can sleep? The staff seemed annoyed to check me in because it seemed the bar was more appealing. Next morning staff was much more friendly. Room was also very, very hot. Will not stay here again.

  • Stayed July 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eagle Hotel

Property: Eagle Hotel
Address: 918 S Colony Way, Palmer, AK 99645-6928
Region: United States > Alaska > Palmer
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 12 B&Bs / Inns in Palmer
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Eagle Hotel 2.5*
Number of rooms: 28
Official Description (provided by the hotel):
Eagle Hotel Restaurant and Lounge is located in the heart of downtown Palmer! Experience a comfortable and relaxing stay at Eagle Hotel. With room to spread out in, our 28 non-smoking guest rooms have everything for a great night in: cable TV, refrigerator, and free Internet access. ... more   less 
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Also Known As:
Eagle Hotel Alaska/Palmer

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