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“Very Good Western Style Hotel in Downtown Tianjin”

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Clarion Hotel Tianjin
Ranked #20 of 1,342 Hotels in Tianjin
Reviewed 18 April 2014

This my 6th stay at the Renaissance Tianjin. The staff is friendly and helpful. Their English is Satisfactory. Be sure to stay on the Executive Floor as you will get free WIFI access and access to the lounge. The lounge has a daily happy hour with hord'ourves.

The room comes with a complimentary breakfast. There is a large selection both Chinese and Western style selections. Food is pretty good, however coffee as most places in China is bad. Also ask for de caffeinated coffee if you want it as the wait staff does not understand decaf.

Beds are large & comfortable. Rooms are nicely appointed. There is a large desk

Check in does take a looooong time

Room Tip: Get a room on Executive floor. It will cost less if you need Wifi. Negotiate the rate before arrival...
  • Stayed: March 2014, travelled on business
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Thank bapeljagr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance T, Public Relations Manager at Clarion Hotel Tianjin, responded to this reviewResponded 27 April 2014

Thanks for staying at Renaissance Tianjin Downtown Hotel and we appreciate your willingness to share your comments. It's our pleasure to see that you liked our beds, rooms and Club Lounge. Regarding to coffee issue, we have reviewed that with our F&B team, and they will continue to improve to make your stay as pleasant as possible. Again thanks for your thoughts, and we hope to see you again in our hotel!

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46 - 52 of 380 reviews

Reviewed 20 March 2014

Good business hotel. As gold memeber was upgraded to a club room which was good expecpt for the temperature in the room: 25 degrees. After 2 complaints they were able to get it back to 23! As a result of this I didnt have a good night sleep for 3 days.

Clublounge is just ok, food served is almost cold. Service is friendly.

Gym is ok. Breakfast reasonable.

Big mess during check-out. Rooms were pre-paid but still charged to all 3 people in my party. Asked for a fapiao which took 10 minutes. Check-out really took way too long.

Would stay again if I have to but rather look elsewhere.

  • Stayed: March 2014, travelled on business
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Thank Traveler190511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance T, Public Relations Manager at Clarion Hotel Tianjin, responded to this reviewResponded 23 March 2014

Thank you for sharing you candid feedback regarding your stay at Renaissance Tianjin Downtown Hotel!
Sorry for any inconvenience caused. We have reviewed the temperature issue, club lounge food issue and also check-out service with Engineering Manager and also Front Office Manager. They and their teams will continue to improve the service.
I hope you would consider us should you ever return Tianjin on your upcoming trips.

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Reviewed 27 December 2013

The hotel was a disappointment in just about every way. The service was a bare minimum and the problems I encountered such as my shower not working, being given a smoking room and a bad smell in the room were ignored after my reporting them. No effort was made to fix the situation. The room itself is rather older and a little threadbare and no information is provided in-room about the hotel or the surrounding area. The one morning I went to the spa it was closed for no apparent reason.

Perhaps the only good point I encountered was the breakfast. In all, the property was of the level of a low four star hotel.

Stayed: December 2013, travelled on business
Thank bakerbass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance T, Public Relations Manager at Clarion Hotel Tianjin, responded to this reviewResponded 3 January 2014

Thank you for staying at our hotel and also taking your time to leave comments. Let us apologize for all the inconveniences you’ve mentioned. We are committed to providing our guests with the best service. We sincerely regret we fell short of our goal. We will do our best to improve the service on each aspect and to make your next stay as pleasant as possible.
Thank you again for taking time to share your thoughts. We hope to see you again in our hotel.

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Reviewed 17 December 2013

The staff here are very friendly and efficient and make you feel very welcome. The hotel is in a great location with many food options next door to in a laneway. Breakfast in the hotel was very good and of a high quality.
Hopefully the rooms here will be renovated soon as they are very tired looking but I would definitely stay again.

  • Stayed: November 2013, travelled on business
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Thank mandmshow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance T, Public Relations Manager at Clarion Hotel Tianjin, responded to this reviewResponded 24 December 2013

Thank you for taking your time to leave a comment about our hotel. We appreciate your willingness to share your thoughts. It’s our pleasure to see that you liked the service, the breakfast and also the surroundings. Your suggestion of renovation is greatly appreciated. Our hotel was opened a little earlier, and we’re trying to make our guests comfortable when staying here. Thank you again for taking time to share your comments. We hope to see you again in our hotel!

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Reviewed 27 November 2013

Frankly speaking, ten years ago this hotel should be a perfect one in Tianjin, but today, it is somewhat old and needs major renovation.

The staff is very very friendly, which is really impressive. The location is convenient.

As a platinum member, my room was upgraded to suite :)

  • Stayed: August 2013, travelled as a couple
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Thank CatSkunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance T, Public Relations Manager at Clarion Hotel Tianjin, responded to this reviewResponded 3 December 2013

Thank you for choosing to stay at our hotel Renaissance Tianjin Downtown Hotel and taking your time to leave a comment. We’re pleased to see that you liked the service. As you mentioned about the oldness, we’re trying to improve it. Thank you again for taking time to share your comments. We hope to see you again in our hotel!

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Reviewed 11 November 2013

My usual trips to China would often see me working in Shanghai or Beijing. This time around, landed up in Tianjin. Business of course. Tianjin throws a lot of surprises at first time travelers. Firstly, Tianjin looks like a copy of Shanghai, in terms of infrastructure, shopping, transport and all other modern day facilities that the western world desires are available in Tianjin. On the other hand, the one thing that almost all people know about traveling to China, English is a very big handicap. And Tianjin is a good few grades below Shanghai, when it comes to English speaking population. At the hotel also, apart from the front desk, coffee shop staff, are not going to be too helpful in conversation. Enough about Tianjin City. Lets talk about the hotel.

The hotel is perfect for business. Located in the heart of Tianjin Business District, and surrounded by big brand names, good restaurants, and fantastic access to public transport. Getting a taxi is no problem. The big big plus is the metro station right opposite the hotel. We had a standard room, twin beds. Good room size, well furnished, clean. Am always looking for a good view and being on the 32nd floor, was good. We didn't eat much at the hotel except for Breakfast. Facilities like health club, swimming pool, business center are available.

Overall, very good business. Location is also very good.

Tianjin is, the little brother of Shanghai.

  • Stayed: November 2013, travelled on business
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Thank simon_manurulz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance T, Public Relations Manager at Clarion Hotel Tianjin, responded to this reviewResponded 14 November 2013

Thank you for taking your time to leave a comment about our hotel and also about Tianjin. It’s honor to see you like both of them. As you mentioned about conversation help, we will pay more attention to staff training, especially language training. Thank you again for taking time to share your comments. We hope to see you again in our hotel Renaissance Tianjin Downtown Hotel.

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Reviewed 10 October 2013

i was visit the city of Tianjin and stayed in this hotel near Nanjing Road, one of the most famous road in this city. The hotel is right in the shopping area and is very convenient to the train station. The WuDaDao area is also famous for its historic buildings.

Stayed: November 2012, travelled solo
Thank PZ1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance T, Public Relations Manager at Clarion Hotel Tianjin, responded to this reviewResponded 16 October 2013

Thank you for taking your time to leave a comment about our hotel. We appreciate your willingness to share your comments. Our hotel is located in Xiaobailou CBD, one-minute walk from the metro station. There are many featured restaurants around the hotel, and also some shopping malls. Thank you again for taking time to share your comments. We hope to see you again in our hotel Renaissance Tianjin Downtown Hotel.

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Additional Information about Clarion Hotel Tianjin

Address: No.105 Jianshe Road, Heping District, Tianjin 300042, China (Formerly Renaissance Tianjin Downtown Hotel)
Region: China > Tianjin Region > Tianjin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Tianjin
Price Range: £52 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clarion Hotel Tianjin 3.5*
Number of rooms: 273
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Also Known As:
Renaissance Tianjin
Tianjin Renaissance

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